Andrei has great customer service skills. He responds quickly to email inquiries, and really worked with us to find the best solution for our needs. The weather was not so great, but we were interested in visiting Transylvania. Since our budget was fairly tight, Andrei worked with us to pair us with another couple to bring the cost into our price range.
Unfortunately, Andrei became ill the day before our trip, but he contacted us to let us know that Elisabeth would be picking us up and conducting our tour. She was fantastic. Her English is phenomenal- nothing was lost in translation. She is extremely knowledgeable about Romania and its history, and is happy to answer any questions that you might have.
If we are able to visit Romania again, we will definitely contact Romania To Go for another tour! :)
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