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“Maybe worth it, if it was half the price. Otherwise go elsewhere.”
Review of Puzzle Hostel

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Puzzle Hostel
Ranked #19 of 144 Specialty Lodging in Bucharest
Certificate of Excellence
Reviewed June 24, 2013

At first it seemed like a good place- the American at reception was really nice and helpful. The room seemed very clean. And then it seemed to go downhill a bit fast. Overall it felt like we were staying in a dorm half full of university students- no other travelers.

The private room had a frosted window pane- that was actually quite see-through. It was more see-through than the bathroom door! I thought the dorm rooms looked more private because people couldn't see through the doors. The room offered two twin beds, that weren't comfortable when pushed together, and then one of the beds broke on our last night just from us sitting on it to watch a movie together. The receptionist tried to fix it (even though it seemed silly to try) and then left us with a broken bed frame in the room- that we moved out to have room to walk around the mattress on the floor.

The shower had such little water pressure, it was difficult to wash my hair. On our first night, the drain was stopped up, so I was standing in inches of water. It seemed as though someone fixed the shower drain, but failed to see what looked like poop on the floor next to the toilet. How poop got there baffled me. How it continued to stay there for three nights infuriated me. There was a cleaning check list on the back of the door- that was last signed in February. It's June.

We were invited to the hostel bbq and looked forward to socializing with other travelers, or even the students living here. We were told it would be at 7:30. Food wasn't served until after 10. It was weird. The few attendees and receptionist were immersed in music videos on a laptop while eating. There weren't enough chairs set up, so we sat on the stairs and were often in the way of others going in and out. It was awkward, poorly organized, and despite my love of a free meal, wasn't worth it at all. I hadn't eaten for several hours and expected to eat when we were told there would be food! It felt awkward going out to get food while we waited for the bbq, but in hindsight, it would have made for a better evening as the bbq itself was just as, if not more awkward.

The air-conditioning and wi-fi worked well. If we weren't paying nearly $40. for the private room, I wouldn't complain- but it felt like a rip-off. If you want a positive hostel experience, go elsewhere. If you want a private room that feels private, also go elsewhere.

  • Stayed: June 2013, traveled as a couple
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1  Thank thiskentuckygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (91)
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51 - 57 of 91 reviews

Reviewed April 17, 2013

I stayed here for two nights in early April purely because it was the cheapest I could find online. For a cheap hostel I was very impressed, paid around €6 for a 6 bed dorm but I think it is more pricey in high season. Rooms were spacious and clean. Two good bathrooms were available. Kitchen was fairy well equipped. Romanian and international students live here long term during the quiter months, but I thought this was better than having no one in the hostel like some others I have stayed in around this time. It was about a 15min walk to the old town. 5 mins to train station. The neighbourhood seems a bit rough but i had no issues. The American guy on reception was very helpful, had a really good knowledge of the city. Would definitely recommend puzzle hostel if you are looking for somewhere cheap. Not sure about atmosphere as there wasn't many folks around but I think it was just because of the time of year, apparently it gets busy in the summer

  • Stayed: April 2013
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4  Thank craigwillis89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Our stay here was wrecked by the young night staffer who decided to get drunk off his face and blast Eminem till 5am in the morning. Our dorm was right next to the reception, so it was impossible to sleep. On three occasions he was told to shut it off but just laughed and said he was the boss. We complained to management the next day who moved us to a better room and spoke to him, though he was still back on duty the next night. Otherwise the hostel was ok and breakfast was good.

  • Stayed: September 2012, traveled as a couple
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3  Thank BecsNZ972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

What anice place to stay. Not too far from the center, great and comfortable rooms and a delicious breakfast. The owners are wonderful and beautiful people and took care of us like we were their own daughters. Great great great place!

  • Stayed: October 2012, traveled with friends
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4  Thank Hannah a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

Great hostel. Rooms are clean and modern. 15 mins walk to the old town. The owner Alex is a great guy . There was a BBQ on Sat night with Alex and some of his friends and it was great fun.Would highly recommend this hostel
James and Clare Ireland

  • Stayed: September 2012
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4  Thank Wjmf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2012

It is:
Clean
Air conditioned
Spacey
Friendly
Good :-)

Has
Nice kitchen
Out door space
Bed-lamp
Free laundery
Free breakfast
24h reception

I fully recommend it. The price I paid was 45ron/day (aug, 2012) for 10 bed dorm and i gain a lot for that money.

If you want to contact them call +40 733128887

  • Stayed: August 2012
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3  Thank Oskar2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2012

One of the best hostels I've stayed at, hands down. Clean, comfortable, really good value for money, great location, breakfast included, internet access, lovely outside area to chill out in, everything you could possibly want! The people who own and run the place are super friendly and amazingly helpful. I would recommend this hostel to anyone going to Bucharest!

  • Stayed: August 2012, traveled with friends
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3  Thank Sarah-Marzouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Puzzle Hostel

Address: Calea Grivitei 32 | 1st District, Bucharest 010733, Romania
Location: Romania > Bucharest
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #19 of 144 Specialty Lodging in Bucharest
Price Range: $14 - $31 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Puzzle Hostel is situated in the center of the city, with very good access to main attractions of Bucharest: Old Historical Center of Bucharest (Lipscani District - home to many art galleries, antique shops, bars, restaurants and coffeehouses), Cismigiu Garden ( Bucharest's oldest park and a great place to stroll and enjoy a break from the hectic city), The Romanian Athenaeum , Calea Victoriei (Victory Avenue - the oldest road in Bucharest), Parliament Palace (the second largest administrative building in the world).The rooms are spacious and bright, with great beds, special orthopedic mattresses, private lockers, reading lamps and air conditioning. We are proud that customers rate it as a very clean and cozy place. For social activities you will find here a common room with sofas, TV & BAR, refrigerator and also a small courtyard where you can relax after a day of sightseeing. We offer free Wi-Fi, free breakfast, free towels, and a fully equipped kitchen where you can cook everything you want! ... more   less 
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