At first it seemed like a good place- the American at reception was really nice and helpful. The room seemed very clean. And then it seemed to go downhill a bit fast. Overall it felt like we were staying in a dorm half full of university students- no other travelers.
The private room had a frosted window pane- that was actually quite see-through. It was more see-through than the bathroom door! I thought the dorm rooms looked more private because people couldn't see through the doors. The room offered two twin beds, that weren't comfortable when pushed together, and then one of the beds broke on our last night just from us sitting on it to watch a movie together. The receptionist tried to fix it (even though it seemed silly to try) and then left us with a broken bed frame in the room- that we moved out to have room to walk around the mattress on the floor.
The shower had such little water pressure, it was difficult to wash my hair. On our first night, the drain was stopped up, so I was standing in inches of water. It seemed as though someone fixed the shower drain, but failed to see what looked like poop on the floor next to the toilet. How poop got there baffled me. How it continued to stay there for three nights infuriated me. There was a cleaning check list on the back of the door- that was last signed in February. It's June.
We were invited to the hostel bbq and looked forward to socializing with other travelers, or even the students living here. We were told it would be at 7:30. Food wasn't served until after 10. It was weird. The few attendees and receptionist were immersed in music videos on a laptop while eating. There weren't enough chairs set up, so we sat on the stairs and were often in the way of others going in and out. It was awkward, poorly organized, and despite my love of a free meal, wasn't worth it at all. I hadn't eaten for several hours and expected to eat when we were told there would be food! It felt awkward going out to get food while we waited for the bbq, but in hindsight, it would have made for a better evening as the bbq itself was just as, if not more awkward.
The air-conditioning and wi-fi worked well. If we weren't paying nearly $40. for the private room, I wouldn't complain- but it felt like a rip-off. If you want a positive hostel experience, go elsewhere. If you want a private room that feels private, also go elsewhere.
- Official Description (provided by the hotel):
- Puzzle Hostel is situated in the center of the city, with very good access to main attractions of Bucharest: Old Historical Center of Bucharest (Lipscani District - home to many art galleries, antique shops, bars, restaurants and coffeehouses), Cismigiu Garden ( Bucharest's oldest park and a great place to stroll and enjoy a break from the hectic city), The Romanian Athenaeum , Calea Victoriei (Victory Avenue - the oldest road in Bucharest), Parliament Palace (the second largest administrative building in the world).The rooms are spacious and bright, with great beds, special orthopedic mattresses, private lockers, reading lamps and air conditioning. We are proud that customers rate it as a very clean and cozy place. For social activities you will find here a common room with sofas, TV & BAR, refrigerator and also a small courtyard where you can relax after a day of sightseeing. We offer free Wi-Fi, free breakfast, free towels, and a fully equipped kitchen where you can cook everything you want! ... more less
- Reservation Options:
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