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“Very good place to stay”

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Athenee Palace Hilton Bucharest
Ranked #10 of 170 Hotels in Bucharest
Certificate of Excellence
Reviewed September 29, 2013

this is a very nice hotel which provides you with everything you might need over the stay - fully equiped rooms with internet, bathrobe, slippers, nice cosmetic stuff, iron, hair drier so you do not need to worry about those. you can not hear any sounds in your room and bed is super comfortable which let you get rested. on the top of it the service is very friendly and good. you really feel welcomed and being treated with care. highly recommend!

  • Stayed: September 2013, traveled on business
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1  Thank Ekaterina012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded October 10, 2013

Thank you for reviewing us on Tripadvisor.
It gave me great pleasure to know you enjoyed your time here and appreciated the facilities of our hotel.
We strive to offer our guests the best experience during their visit and I am happy to have achieved this for you. Therefore, I highly value your words regarding our services and the carefully-selected staff and please, rest assured I will personally pass on your comments to my colleagues.
Please know that we would be thrilled to have you again as our guest should your travel preferences bring you back to our area. Once again, thanks for all of your very wonderful words.

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,229 - 1,235 of 2,059 reviews

Reviewed September 28, 2013

The prior comments are all on target. Beautiful hotel, good staff, decent executive lounge with good staff. Nice junior suite (although I'm not sure it was really as roomy as a regular room). My check in person was as friendly as one could be, the concierge was helpful with an airline problem. Do let the concierge call you a cab, and keep small change handy, as the driver will tell you he has no change! Hop on/off bus stop about 2 blocks away. Old town a ways, but within walking distance.
We took a cab from train station to hotel for 5 lei (about $1.5) Of course, I made sure he had his meter running!!!!!
Would love to visit this hotel again!

Stayed: September 2013, traveled as a couple
Thank Fsulaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded October 10, 2013

Thank you very much for staying with us and for taking the time to review us here on TripAdvisor. It’s wonderful to get positive feedback like yours from our guests. It will be my pleasure to share your very rewarding comments with the entire team. We are looking forward to seeing you again here! Perhaps you’ll have an opportunity then to join us for a drink in the marvelous décor of the legendary English Bar or to taste one of our delicious Italian specialties from the Roberto’s Restaurant too.

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Came a bit early to check in with a group off a cruise. There was some confusion about luggage and check in, but ll was sorted out. Had a chance to walk around; a grand, clean, spacious lobby/lower floor. As we only had 'carry on' luggage we did not want to leave our things in the general storage; the doorman allowed us to keep our things(wine and other glass items) behind his desk. We headed off to the Hard Rock. The doorman offered options on how best to get there! As taxi was best, fastest, and cheapest option he ordered it, and made sure we had the right driver! As well, we had our boarding pass printed at the same desk. Room was terrific, and Internet was great. The person at the reservations desk typed in password for both Our ipads. We only had the one night and unfortunately had to leave very early in the moning. The hotel made us a box breakfast to take. Great service....we would stay here again!

  • Stayed: August 2013, traveled as a couple
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2  Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded October 10, 2013

Thank you for this nice review you shared on Tripadvsior. I was delighted to read you enjoyed our beautiful rooms, our excellent services, and that the staff were caring and attentive as this is how our team aspires to be.
Please be assured that your feedback has been shared with the team as we continually look for ways to enhance our guest’s experience.
Looking forward to welcoming you soon!

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

This hotel has a good, central location. The room was clean and comfortable. Service was good, with competent staff. Room rate was expensive. Wi-Fi access was a huge problem. In order to avoid exorbitant charges, I relied on the free access provided by the public plaza next door. If they can give it away, why can't Hilton provide it throughout the hotel ?

  • Stayed: September 2013, traveled solo
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Thank canuck-x-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded October 10, 2013

Thank you very much for taking the time to review us on Tripadvisor.
I am glad you appreciated our central location, beautiful rooms, excellent services, and our carefully-selected stuff.
I am sorry for the slight inconvenience with the Wi-Fi connection but please be informed that complimentary wireless access is available to you in all our outlets: Roberto’s, Café Athénée, and the English Bar. I am sorry that you were not advised of this during your stay.
We sincerely hope that you will choose our hotel for your future visits in Bucharest.

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

Every time we come to Bucharest, our usual place where we stay is Athenee Palace because of the great central location, wonderful ambiance and the wonderful people working there. This year we booked an executive room for a total of 10 day stay. As in previous years, the room was big, clean, the staff fantastic and the breakfast very good with a generous choice of foods. The only disappointment was the Executive Lounge. In previous years one could come at any time and find wine, beer and sparkling wine up to 11 PM. You could also find little snacks and cakes after lunch or dinner. This year, Hilton decided that they could save some money by cutting down on the food and alcoholic beverages. The snack have been replaced by potato chips and peanuts and Coca Cola. In other words kids stuff. Alcoholic beverages were available only with dinner, between 6pm and 8pm. This year we paid 20% more for the executive room and got less. What Hilton does not understand is that is not the money, but the convenience for which one pays a premium. You come from a business meeting and after you take a shower you want to relax without having to go downstairs at the bar. Every executive at Hilton should view the Bob Farrell's "Give them the pickle" video. Maybe they would learn something and learn not to behave in such a cheap and petty manner. In conclusion, the premium paid for an executive room is not justified. Just book a regular room and eat at one of the many excellent and reasonably priced restaurants nearby.

Room Tip: Rooms on the 5th floor, the executive floor are overpriced and not worth the premium. Just choose a...
See more room tips
  • Stayed: July 2013, traveled on business
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2  Thank EAC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded October 10, 2013

Thank you for choosing the Athénée Palace Hilton and for sharing your experiences.

I was pleased to read you enjoyed our central location and I highly appreciate your words regarding our staff.
We value all your comments as we try to learn from each one of them in order to improve along the way and continually meet the requirements of our guests. Having said that, please accept again my sincere apologies for not offering you the excellent service that you deserve and that we strive to offer to our valued clients.
We truly hope that you will give us the chance to make it right for you next time when you’re in Bucharest.

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

Upon arrival and while checking in I was given a free upgrade to a Junior Suite, which was very glamorous. The hotel had everything that I wanted including two bars, a casino. Also as I was upgraded I was able to use the Hilton lounge upstairs which included free drinks and food. There was a great view overlooking the big square. It wasn't too far to travel anywhere as well.

  • Stayed: October 2012, traveled solo
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1  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded September 20, 2013

Thank you for choosing the Athénée Palace Hilton and for sharing your Athénée Palace Hilton experiences. I was pleased to read you enjoyed both our executive and guest rooms and that the staff were caring and attentive as this is how our team aspires to be.
Please be assured that your feedback has been shared with the team as we continually look for ways to enhance our guest’s experience.
Looking forward to welcoming you soon!

Kind regards,
Linda Griffin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

Very Good in total Must improve the food all over and the Restaurant. The front desk is very good the workers are very good the Hotel is in good condition The massage is average .... The Hilton in Cyprus is wonderful

  • Stayed: September 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Michaela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Athenee Palace Hilton Bucharest

Address: Strada Episcopiei 1 - 3 | District 1, Bucharest 010292, Romania
Phone Number:
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Bucharest
#8 Romantic Hotel in Bucharest
#9 Luxury Hotel in Bucharest
#10 Business Hotel in Bucharest
Price Range: $93 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Athenee Palace Hilton Bucharest 5*
Number of rooms: 272
Official Description (provided by the hotel):
Explore Bucharest from the historic Athenee Palace Hilton Buchrest hotel, built in 1914 and set in the heart of the city. At the Hilton Athenee Palace Bucharest hotel you can enjoy local attractions including the Romanian Athenaeum and the former Royal Palace. Theatres, shops and cafes are all located within walking distance. All Athenee Palace Hilton Bucharest hotel rooms have wireless internet access. Upgrade to a Hilton Room Plus or choose an Executive Room for Executive Lounge access. Enjoy the heated indoor pool, Jacuzzi and well-equipped gym or indulge in a luxurious treatment in the hotel's beauty center. Spend the evening in our onsite casino or dine in one of 3 restaurants. The English Bar offers a large selection of whiskies. Feast on authentic Italian delights in Roberto's restaurant.Just minutes' drive from Henri Coanda Airport, the Athenee Palace Hilton Bucharest hotel has 11 meeting rooms for up to 400 guests. The Le Diplomate Ballroom is an UNESCO heritage monument and the setting for international events. Take in magnificent views over the Revolution Square and the Athenaeum from the fifth floor balcony in the Executive Lounge. ... more   less 
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Also Known As:
Athenee Palace Hilton Bucharest Hotel Bucharest
Hilton International Bucharest
Hilton Bucharest
Bucharest Hilton

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