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Athenee Palace Hilton Bucharest
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Reviews (2,123)
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All reviewsenglish barthe executive loungehistoric hotelconcert hallold townrevolution squareupgraded to a junior suiteromanian athenaeumart museumriver cruiseexcellent locationvery nice hotelcentral locationroom was spaciousbusiness tripconciergespies
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1,500 - 1,505 of 2,123 reviews
Reviewed April 13, 2012

Was here a year ago, nice rooms, nice people!
But they could be more than that!

  • Stayed: May 2011, traveled on business
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Thank Dragos E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded May 5, 2012

Thank you very much for sharing your kinds comments. I am extremely pleased Hilton Bucharest remained in your memory after one year as this can only be a positive aspect . However, I would be interested to learn more about your stay as our guests' opinion and suggestions are extremely important in our efforts to constantly improve our services.

I hope we will have the opportunity to welcome you back to our property in the future.

Kind regards,
Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2012

just back from a short one-night stay in Hilton Bucharest. surprisingly smooth ride in from the airport, spacious and clean room, nice bar area (if you can get used to the smoke), convenient location. staff is well-prepared (as usual) and accommodating (have easily honored a late check-out request). would definitely come back.

  • Stayed: April 2012, traveled on business
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1  Thank wakanaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded April 16, 2012

Thank you very much for staying with us and for sharing your experience. I am delighted to learn of your overall satisfaction with our hotel. We do pride ourselves on our very friendly and attentive team so it's great to hear they were able to provide an efficient and pleasant stay and departure.

Thank you and we look forward to welcoming you back at the Athenee Palace Hilton Bucharest.

Kind regards, Linda Griffin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2012

Stayed here a couple of times now and always had a good experience.

The rooms are specious and really clean and the beds are divine! It is an old hotel but it's kept well and you have all you need.

The building is impressive and has a great location.

The breakfast offers a big variety and if you have the chose to go for Executive, don't....you'll get less than what they offer at "Roberto's". The lady in charge with the service for breakfast is more than helpful and caring! Really good service. Same goes for the concierge and reception.

Only one small comment: they don't offer any complimentary water in the room.

If you need a taxi, ask the concierge to call you one but don't take the ones you see in front of the hotel as they are 3-4 times more expensive.

If you can afford good quality and service in Bucharest, this is your choice!

Room Tip: Ask for higher floor and not internal - you'll get a great view of the city and beautiful sunrise included!
  • Stayed: April 2012, traveled on business
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1  Thank Alexutz_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded April 16, 2012

Thank you for taking the time to write this review. It' s a pleasure to read you left with fond memories of your stay and I appreciate your kind comments regarding the service you received from our staff. I will share your comments with all team members who will be very happy to know their efforts contributed to your enjoyable stay, since we constantly strive to exceed our guest's expectations. With reference to your comment regarding complimentary water, we do in fact extend this amenity to our Hilton Honors guests. The reception team will be delighted to enroll you on your next visit to the hotel.

Thank you again for choosing the Athenee Palace Hilton Bucharest and I hope we will have the opportunity to welcome you back really soon.

Kind regards, Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2012

This Hilton is a 3+ star hotel. Had some problems getting rooms made. Older hotel but clean.

  • Stayed: April 2012
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Thank kula61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded April 16, 2012

I was disappointed to read about your experience and please accept my sincerest apologies for the inconvenience. I would like to assure you that this does not reflect our level of service and your feedback was taken most seriously. I would be interested in learning more regarding your stay, if you would be so kind as to contact me directly.

Thank you for selecting the Athenee Palace Hilton, I look forward to hearing from you in the near future.

Thank you and kind regards, Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2012

We stayed at this hotel last weekend and have nothing but positive things to say about it. Our room was spacious and impeccably cleaned. The history and atmosphere of the building itself is amazing, we particularly enjoyed the English Bar. The best thing about this hotel though is the staff, I've never been so well treated. Everyone - the receptionists, concierges, cleaning staff and restaurant staff - was very friendly and helpful, we hardly got to lift a finger all weekend.

  • Stayed: March 2012, traveled with friends
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Bucharest, General Manager at Athenee Palace Hilton Bucharest, responded to this reviewResponded April 2, 2012

Thank you for taking the time to share your recent experience. I am thrilled to read you enjoyed your stay and were able to take advantage of our fantastic facilities and friendly staff. It's a pleasure to hear they assisted in making your trip unforgettable.
I have already shared your comments with the entire team as nothing is more rewarding than the understanding that we were the perfect setting for your visit in Bucharest.
We believe in attention to detail so it is great to hear it has made a difference in your stay.
Looking forward to welcoming you back!
Kind regards, Linda Griffin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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