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“Good location, big room, but looks a bit oldish”

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Crowne Plaza Bucharest
Ranked #18 of 170 Hotels in Bucharest
Certificate of Excellence
Reviewed April 23, 2013

I have stayed at this hotel 1 night together with my wife, looking for an escape from our baby :-) staff was helpful, professional. The room was bigger than what I expected, with lots of space around the bed. TV

We were there in February 2011, might be much better by now in terms of room amenities. TV looked old and so did the carpet and the furniture.
Very clean room.
Hotel is close to the airport and about 15 min away from the centre

  • Stayed: May 2012, traveled as a couple
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Thank carstoiuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Bucharest, responded to this reviewResponded May 14, 2013

Dear carstoiuc,

First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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282 - 288 of 465 reviews

Reviewed March 26, 2013

Nice 3-story hotel, with nice restaurant and bar, both needed as hotel is a bit isolated, so not a place to stay if walking out in the evening at weekends/weekdays.
Reception and other staff all gave a polished friendly efficient and courteous performance. No issues at either checkin or checkout or with my bill.

Good rooms, the usual CP formula. Bathroom fair, nice toiletries, lovely big thick bath towels, bedroom had comfortable queen bed, smallish flatscreen TV, table,armchair, desk+chair .... reasonably fast internet, Aircon good and fairly quiet. I slept well.
,
If you have PCR platinum status, then CP Bucharest will provide free wifi codes, and probably upgrade you to to exec room and comp breakfast in ground floor restaurant.
Room catgories are a bit confusing as both Executive & Club Executive at same price per night on website....
There is no lounge anymore since about 6years ago, hence the extra 'club' room type on website, and comped breakfast I guess.

Breakfast was good, as was an evening meal, and draft beer in the bar. Room had minibar but despite having power (light worked when opening door) drink contents remained at room temp for my 2 day stay, so I drank in ground floor bar.

I would have no problem staying here again during midweek. In fact I am already booked in a few nights next week.

Room Tip: I did notice sometimes this 4* CP rate per night is more than for same IHG chains 5* IC Continental...
See more room tips
  • Stayed: March 2013, traveled on business
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Thank scuba_in_the_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded April 3, 2013

Dear guest,

Thank you for staying with us a the Crowne Plaza Bucharest and for taking the time to review us on tripadviser. I am delighted to hear you had a good night sleep and enjoyed your stay and that you appreciated the facilities and the friendliness of our staff.
I would like to clarify that our Executive rooms are called "Club rooms" and therefore is no difference in the rate. We do not operate a club lounge, but offer special benefits to guest booking a club room, such as free breakfast in the room or Restaurant, free internet, complimentary mini bar, free us of our business Center and late check out.
I am very sorry to hear that you had difficulties with the temperature in the minibar. Our housekeeping department was instruced to check also the temperature while refilling the fride.
WIth regard to your comment that you find sometimes a higher rate at this Crowne Plaza compared with an Intercontinental Hotel, this might be the case only during high demand periods.
Looking forward to welcome you back soon.

kind regards
Franz Rattenstetter

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Reviewed March 26, 2013

Having previously stayed at the sister hotel , Intercontinental in Bucharest , I found the Crown Plaza be be far superior . The quality of the rooms , the facilities and the staff are excelent ,
I will definately use this hotel again .

  • Stayed: March 2013, traveled on business
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Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded March 28, 2013

Dear Guest,

Thank you for staying with us at the Crowne Plaza and for taking the time to review us on trip adviser. I am delighted to hear you enjoyed your stay and that you appreciated our services and hospitality

We are looking forward to welcoming you back !

Kind regards
Franz Rattenstetter

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Reviewed March 18, 2013

We spend a weekend in Crowne Plaza Bucharest and we found everything in great order. If you are familiar with CPs, you understand that this is one of the best in Europe. If it is your first time in one of these hotels, you maybe think that it has nothing really interesting, but that's the way chain hotels look alike. They offer you premium services, and in many times this is what really matters. Crowne Plaza Bucharest gives you everythink you expect from such a hotel. Rooms are quite comfortable and well equiped. You have plenty choises for your breakfast. Fitness room and pool are in order too, but they plan to renovate them. It's possition is not good if you want to explore Bucharest night life, but it is close to many attractions as well as Romexpo. As it is in the north part of the city, it is near the airport (they have also suttle service). In total you will not be dissapointed at all. Higly recommended, especially if you don't want only to walk around old city.

  • Stayed: March 2013, traveled as a couple
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1  Thank Antonis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded April 3, 2013

Dear Guest,

Thank you very much for taking the time to write this positive review. I was happy to read you enjoyed your stay with us and appreciated our premium services and our facilities.
I am glad you mentioned some of the attractions in our area and the short distance to the airport.
There is also plenty to do for sportsmen, jogging around the Heraustrau parc which is only 5 minutes from the Hotel or just go for a walk and include a visit to the village museum.
We hope you will visit us again.
Kind regards

Franz Rattenstetter

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Reviewed March 16, 2013 via mobile

Good location for who is visiting exhibition centre. Shopping centre nearby. Very comfortable rooms and spacious.
Good breakfast.
The only minus is the charged internet that only allows one device.
General tip for bucharest: make sure you take the taxis showing 1,39lei/km.

  • Stayed: March 2013
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Thank unkown2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded March 28, 2013

Dear Guest,

Thank you so much for taking the time to write this positive review. I was happy to read you enjoyed you rstay with us and I am sure my team members feel the same.
Regarding the internet connection, please be informed that complimentary wireless access is available to you in all our Restaurants and Bar -Crown Cafe. For the use of multiple devices for sure our front office team can assist you during your next visit.
Looking forward to welcoming you back soon.

kind regards
Franz Rattenstetter

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Reviewed February 28, 2013

Very convenient choice for Bucharest business and tourism visit stay, especially if you want to avoid the city centre and the morning and end of day traffic!
Convenient proximity to airport and fair grounds. The more "brave" ones can make use of the local public transport to reach city centre and other destinations.
Herastrau Park near by with bustling restaurants, cafes and clubs throughout the year.

Usual good professional service of IHG - Crown Plaza brand hotels.
stars / category: 4
Lobby: generous hallway, with its dark colour furniture, cream-coloured leather chairs and floor made of marble
Nice view and entry to the inside garden (there is even a squirrel with its house on a tree!)

room type: club room
room size: 25sqm, spacious with many amenities
room decoration design: contemporary

smoking / non smoking rooms option: yes
view from the room:4/5 plenty of daylight thanks to large windows
opening windows: yes, fully
balcony: yes

Feeling of safety: very high

check in: fast / 1 min

floor quality (parket / marble/ carpet / other): carpets, well maintained
heating / airconditioning / ventilation: good one, could have been more silent
noise levels: insulation internal / external: ok, absolutely silent
shading (electrical shades, curtains, etc): curtains (2 folds, offering total darkness)

feeling clean: 5/5
room lighting: 5/5
dimmer option: no
electricity sockets: many, very convenient and also on working desk

bed: comfortable king-size bed
mattress: very comfortable
pillows: 4
covers (duvet, blankets,etc): duvet 4/5
linens quality: 5/5

wardrobe closet: yes, quite spacious
efficient clothes hangers: yes
shoe shine sponge / cloth: yes
sleepers: yes, ok quality
Iron & Ironing Board: yes / available in room
trousers press: yes, good one

writing desk / workspace: yes, efficient and also extra office desk
dustbin: yes

# of television devices in the room: 1 / HD TFT 26” TV
# of tel devices in the room: 2 / voice mailbox: yes, very user friendly, including wake up option
cable / satellite TV: yes
Digital TV Channels: yes
Pay TV: yes, with good special offer "one price to view all"
tv channels: 50, including international ones + 4 radios ones

i phone / pod / pad dock: no
internet connection: unlimited, free and fast!
high sped internet: yes
cable / wifi: wifi

Digital Safe: yes
notebook size: yes
Refrigerator: yes
Mini-Bar: yes, at usual high hotel prices
Microwave: no
Coffee Maker: No
Water-boiler: yes
Toaster: no

daily newspaper: yes
complimentary snacks/facilities: water ketle for coffee / tea preparation
Extras: free bottle of water


bathroom size: 5sqm / well appointed, tiled with marble elements
water quality / pressure: good / not very strong
water temperature: hot enough!
ventilation: yes, 4/5
shower cabin: no / with tub/shower
rain forest shower: No
heater / radiator in bathroom: no
mirrors: very adequate
wall face mirror: yes, standard with telescopic arm
vatity set: yes
toiletry brand: Hydro Basics
clothes hanging / drying cord: No
towels: plenty and of good quality!
bathrobe: yes

weight scale: yes, digital
toliet paper quality / quantity: good / 2
dustbin: yes
tissues boxed, wall mounted dispenser: yes / mounted
tel device in bathroom: yes
Personal Hygiene Pack: yes
hair dryer: yes, good quality and high output

Business lounge: yes, efficient one
room service: delivery time of order 25-30min (dinner) / 20 (breakfast)

breakfast: very good
quality: 5/5
variety: 4/5

also liv cooking station

gym facilities: yes, exercise room very well equipped, spacious, good swimming pool

concierge service: yes, extremely good
parking: yes
airport shuttle service: N/A, can arrange convenient and safe pick up
check out speed: quick (3min)

Room Tip: all rooms are fine and quite, go for the 3rd floor for park view!
See more room tips
  • Stayed: February 2013, traveled on business
    • Value
    • Location
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2  Thank Greg16672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded March 28, 2013

Dear Guest,

Thank you very much for staying at the Crowne Plaza Bucharest and for taking the time to
write such an extensive review about our Hotel which is very much appreciated and provides
excellent inside information for our future guest.
We very much look forward to welcoming you back soon and it would be my pleasure to meet you in person.

Kind regards

Franz Rattenstetter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

Stayed for several weeks at the Crowne Plaza in Bucharest. The hotel offers excellent value. The location is away from the hustle and bustle of the city but conveniently in the north of the city close to the businesses and the Baneasa shopping area. The friendliness of the staff really stood out. Everyone goes out of his/her way to help you feel comfortable and the meet your needs. No request is too much. I also enjoyed a free upgrade which dramatically improved the level of comfort of the stay. Great overall management of the hotel with a GM who is personally engaged and who is happy to introduce himself personally to the guests. I will definitely stay here again.

  • Stayed: January 2013, traveled with family
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Thank Hans D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franz R, General Manager at Crowne Plaza Bucharest, responded to this reviewResponded March 28, 2013

Dear Guest,
Thank you for staying at the Crowne Plaza Bucharest and for taking the time to review us on tripadviser. I am delighted to hear that you enjoyed your stay with us and you appreciated the hospitality and friendliness of our employees. Positive feedback like yours is a great motivation for our team, ensuring that we consistently provide excellent service to all our guests
Looking forward to welcoming you back soon.

Kind regards
Franz Rattenstetter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Bucharest

Address: 1 Poligrafiei Street, Bucharest 013704, Romania
Phone Number:
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Bucharest
#16 Business Hotel in Bucharest
#17 Luxury Hotel in Bucharest
#22 Romantic Hotel in Bucharest
Price Range: $80 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Bucharest 4*
Number of rooms: 165
Official Description (provided by the hotel):
A 15-minute drive from Henri Coandă International Airport, Crowne Plaza Bucharest® hotel is a short walk from Herastrau Park’s lake and jogging trails. In a quiet district to the north, buses from nearby stops run to the city centre, Gara de Nord train station and Baneasa Shopping City mall. We're adjacent to the Romexpo exhibition centre and The Arch of Triumph, the Village Museum and the office towers of Victory Square are all within 5 km. At our hotel you can enjoy: free Wi-Fi throughout the hotel, a business centre, on-site parking with 2 charging stations for electric cars. Chic rooms come with espresso machines and most have balconies. You can enjoy restful nights helped by our Sleep Advantage® programme’s premium bedding and wake up to an American breakfast buffet. Look and feel your best at our fully equipped gym. Crown Café Bar is perfect for a casual meeting or a work session over drinks. Close out the day at the Citronelle restaurant, which offers garden views & terrace. ... more   less 
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Also Known As:
Crowne Plaza Bucharest Hotel Bucharest
Bucharest Crowne Plaza

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