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“pool, sauna, nice offers... but lack of attention to details” 3 of 5 bubbles
Review of Phoenicia Express Hotel

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Phoenicia Express Hotel
Ranked #136 of 171 Hotels in Bucharest
bucuresti
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“pool, sauna, nice offers... but lack of attention to details”
3 of 5 bubbles Reviewed February 25, 2012

we spent here Dragobete (similar to Valentie's day), using a special offer (champagne, rose petals - but artificial, candles - but no matches).
the room is of a reasonable size, with a canoplin, sleepers (but no bathrobe for the pool & sauna), with a window between room and bathroom (depinding on tastes...).
The breakfast (buffet type) is rich but it takes time for refill.
The pool and sauna are nice, the atmoshere pleasant.
there is free internet, but no mini-bar...

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank oanap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

Traveler rating
    10
    19
    15
    13
    4
See reviews for
8
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2
27
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 21, 2012

Pros: Location near the airport, big rooms, professional and friendly staff, decent restaurant on premises. Good size bathroom, clean sheets, rather spartan furnishings but sufficient. Good price for the room. Quiet.
Cons: No safe in the room, and a series of glitches which could be easily remedied. Limited parking, especially if you return late in the evening. The electrical power in the room cuts off at random, and you wake up in the dark, and have to wait 4-5 minutes to reset the electronic timer. Some days you get two towels, some days only one.
All in all, a good hotel (look at the map, people, before making a reservation!) if that is the location you need. I would go again.

  • Stayed January 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank liana l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
148 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed September 15, 2011

If you want to fly out of Bucharest or you are just passing by Phoenicia Express is a good choice for you. The rooms are big and clean and the hotel look very good. The staff are the reception is very friendly and helpful, but the ones at the restaurant are not even near the standard of this hotel. The food is good but when the staff isn't it's a little bit hard to like it so much!

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank HoriaSzabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasov, Romania
Level Contributor
132 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed August 24, 2011

The hotel is located on the road that connects two highways emerging from Bucharest. The airport is at about 10 minutes drive from the hotel, but you may need between 30 minutes and one hour to reach the city centre, according to the traffic.
The parking lot was not finished (we checked in here on July 8), the asphalt was covered with gravel and so it was the access in the hotel. Walking from the car to the hotel's entrance, I was wondering if this hotel really deserves 4 stars.
The lobby's floor was covered in marble and the front desk staff welcomed as with nice smiles. They were very friendly and helpful.
The room was large, the AC was functional. They provided 2 smalls bottles of water (still and sparkling) on the house. The bed was large and comfortable and special pillows were available on request.
The bathroom was not bad, toiletries were provided. The towels were quite fluffy and two bath coats were also provided.
Overall, the way the room was furnished and decorated was not really according to my taste, but anyway, I can live with that.
There is a spa with a small swimming pool, jacuzzi and sauna on the lower level, free of charge for the hotel's guests.
The breakfast, included in the price of the room, was very rich and tasty. A large selection of hot and cold dishes was available, many types of bread, seeds, cereals, cheese, olives, cakes, fresh fruits and vegetables. Various vegetables in brine were offered straight from the barrels (but they were far too salty to me). I liked a lot the traditional aubergine salad. The "zacusca", another Romanian traditional vegetable dish, was also excellent.
The coffee bar, next to the reception desk, is decorated in Oriental style, with a lot of comfortable sofas and pillows.
All in all, this hotel is a very good choice if you need an accommodation not far away from the airport. I stayed in four different hotels around the Bucharest Airport and I can say that this one offers the best value for money.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jazzumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenicia Express Hotel

Property: Phoenicia Express Hotel
Address: 441-443 Odai | District 1, Bucharest, Romania
Location: Romania > Bucharest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #136 of 171 Hotels in Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phoenicia Express Hotel 4*
Number of rooms: 181
Official Description (provided by the hotel):
An elegant place, Phoenicia Express is located in the north area of Bucharest, only 5 minutes away from Henri Coanda International Airport. Our hotel is the best solution for accommodation, if you are coming at one of the fairs held at Romexpo Center or if you are just visiting Bucharest, both for the cultural aspects (offering immediate access to downtown-15 minutes-to Victoria Square) or shopping and entertainment (by being so closed to Baneasa Shopping City or the most popular clubs in Bucharest).Being easily accessible, located on the ring road of the city, the hotel offers outstanding facilities and services. You will have 181 rooms arranged according to our motto: “comfort, quality and good taste”, swimming pool, SPA center, two restaurants, a lobby bar, night club and 460 places for conferences, cocktail parties, weddings and private events. Select a hotel in the north of the city and near Otopeni Town and you will always find the best prices and respect for what is customer care! ... more   less 
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