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“Boutique hotel in a central location with friendly staff”
Review of Hotel Jagerhorn

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Hotel Jagerhorn
Ranked #2 of 58 Hotels in Zagreb
Certificate of Excellence
Singapore
Level 4 Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Boutique hotel in a central location with friendly staff”
Reviewed September 27, 2013

This place is 2 mins walking distance to the tram station and central square. It is also within walking distance to most of the attractions. Friendly and helpful staff are always ready to provide any assistance required. Simple but adequate breakfast in a beautiful garden every morning, free wifi

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ooncindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 6, 2013
Dear guest,

thank you for staying with us and sharing your experience in this review!
We are happy you expressed your satisfaction with our location and breakfast, and our staff will be encouraged with your kind words.

We are looking forward to welcoming you upon your next visit!

All the best from Jagerhorn team,

Irma Milet
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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908 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Santa Fe, New Mexico
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 26, 2013

We enjoyed our stay at the hotel in the heart of the old part of Zagreb. Being an oldest hotel of the city, it was beautifully renovated and has a very specific charm. We fall in love with its situation, design and breakfasts.
During our trip we crossed wonderful Croatia from Dubrovnik to Zagreb, staying in number of hotels. For sure, hotel Jagerhorn is a hosting pearl of our trip.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Isigma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 6, 2013
Dear guest,

We are most thankful you chose our hotel for your stay in Zagreb and posted such a charming review!
Thank you for bringing up your contentment with the hotel's design, as we really dedicated lot of effort and attention in renovation of our indoor and outdoor area to make it reflect and preserve the historical spirit of Jagerhorn.

We are looking forward to welcome you again upon your next visit!

All the best from Jagerhorn team,

Irma Milet
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osoyoos, Canada
Level 5 Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed September 25, 2013

Good directions helped us drive straight to the free parking and walk to the hotel with ease. Courteous, helpful staff and an excellent breakfast complete with eggs and espresso in a lovely garden setting really started the days of right. Bed and room were very comfortable.

Room Tip: Small hotel. All rooms located i quiet area.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Okanagantraveller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 6, 2013
Dear guest,

Thank you for staying with us and sharing your feedback! We are happy to hear that our parking instructions which you received upon reservation have helped you find our hotel easily. And we're delighted that your stay with us exceeded your expectations!

Looking forward to the opportunity of your next stay!

All the best from Jagerhorn team,
Irma Milet
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 19, 2013

We stayed here twice, a few nights each time. The location is fantastic, which is always a good starting point. Everyone, from the reception staff, to the breakfast and bar staff and the room attendants, were all friendly and genuinely helpful. The rooms were basic but spacious enough, and very clean. The Jagerhorn has pitched itself perfectly. OK you don't get a bar fridge, luxury toiletries, pillow menu etc, but what you do get is a fantastic location, friendly staff, and a room that is clean and comfortable and a great place to come back to after wandering around the beautiful city of Zagreb. The rooms really are fantastic value. You don't have to worry about noise, trying to navigate public transport, or heavy tourist traffic. Both times we had a nice view into the courtyard garden area. The Jagerhorn really is a great little oasis to come back to after you have been exploring Zagreb.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravellersCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 6, 2013
Dear guest,

Thank you for choosing our hotel for your stay in Zagreb! We appreciate you took time to write your review which includes so nicely all elements of your stay with us. Thank you for complimenting our staff, they will be informed about your positive feedback which serves as a motivation for us to keep working in this field with pleasure.

We are looking forward to the next visit to your peaceful oasis in Zagreb centre!

All the best from Jagerhorn team,
Irma Milet
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prior Lake, MN
Level 6 Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 12, 2013 via mobile

This small hotel suited my needs in every way. The location was great - very near to all old town sights but still quiet. In fact it is at the bottom of the walk down from the top. The people at re epitome were very helpful. Breakfast was very good and contained anything you could have wanted.

Stayed September 2013, traveled as a couple
Helpful?
Thank Puzzled66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 6, 2013
Dear guest,

thank you for staying with us and posting your review! It is always a great pleasure to read that our guests enjoyed their stay and received a good service from our staff. We appreciate your kind words and we are looking forward to the possibility of welcoming you again!

All the best from Jagerhorn team,

Irma Milet
Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 6 Contributor
150 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 11, 2013

Stayed at the Hotel Jagerhorn for two nights. Central location made it excellent base to see the wonderful city. Staff spoke excellent english and were very helpful. Breakfast was excellent and the wi fi reliable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katesgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office at Hotel Jagerhorn, responded to this review, October 3, 2013
Dear guest,

thank you for your stay with us and writing your kind review!

We hope you had a great touring holiday and that Croatia and Zagreb fulfilled your expectations!

Looking forward to the opportunity of welcoming you again,

All the best from Jagerhorn team

Irma Milet
Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Level 6 Contributor
167 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed September 7, 2013

If you want to be at the pulse of the city but also want to retreat from the crowds, then this is the place. In two minutes, you can walk to the Main Jelacica square but you are also able to return to the hotel throughout the day to use the bathroom or escape the heat. The hotel arranged for a taxi pick up from the airport. About $20 (98KN). Small rooms and small bathrooms. Great breakfast served on a leafy terrace. The main hotel entrance is up a store-llined alleyway and at night the entrance gate at the Main Ilica Street is locked and you buzz to get into the alley. I felt perfectly safe out and about at night as a single female. The stairs out the back of the hotel lead up a steep hill to Lotrscak Tower where you get a wonderful panorama of the city. Although the stairs "cut to the chase", you might want an easier route. Option B is to take the funicular just down from the hotel for 5KN/person or meander up from Jelacica square. Directly across from the hotel is a pedestrian area and there is a great grocery store downstairs where you can pickup toothpaste, sunscreen, toothpaste, water, foods, etc. I had thought about staying at the Esplanade Hotel but it is farther away from everything and I am glad I didn't. I will also be staying at the Dubrovnik Hotel later in my trip but the outside is rather unattractive and as soon as you step out of the hotel you are among throngs of humanity. That is why I like the Jagerhorn. It feels like a reprieve from busy sightseeing days. There are no alarm clocks in the room nor is there a pad of paper and/or pen. I might suggest the hotel add these things. Bakeries and outdoor cafes abound and part of the coffee "see and be seen" culture in Zagreb means buying a pastry/pizza along the street and bringing it with you to the outdoor cafe (many of them don't have food just coffee and alcohol). You can sit and sip and stay as long as you like ( or for as long as you can tolerate the abundant smokers!). Zagreb is casual. The women are stylish. Teenage girls wear short shorts and platform sandals. Young men run around in shorts, tshirts and flip flops. Some guys sport ponytails and Birkenstocks. Many young women /men have tattoos. Graffiti is everywhere. Maybe someday they will clean it up. The Croats consider themselves to be Central European and not Eastern European or as belonging to the Balkans. For the Croatian vs Serbia soccer game, there were huge screens set up all over the pedestrian areas of town and it was a huge block party. Great fun. The local brandy (rajika) was sold in test tubes, People wore their colors. There is pride and Zagreb and it is worth spending more than the usual one night stopover.

Room Tip: Choose a backside room. They are quieter. Have the hotel arrange for a taxi if you are coming from t...
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelmutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irma_Mi, Front Office Manager at Hotel Jagerhorn, responded to this review, September 8, 2013
Dear guest,

thank you so much for such a lovely review! We really enjoyed reading it, it seems like a traveller's blog review :) We loved the way you described your impressions of Croatians and our culture. Hopefully you liked it and enjoyed your overall stay here!

We appreciate a lot that you took time to comment our hotel as well and your stay with us. Thank you for recommending us to everyone who wish to explore the city from the very central location which also provides a peaceful oasis whenever they need one.

We truly hope you will visit Zagreb and Jagerhorn hotel soon again!

All the best for Jagerhorn team,
Irma Milet
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Jagerhorn

Property: Hotel Jagerhorn
Address: Ilica 14, Zagreb 10000, Croatia
Phone Number:
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Airport Transportation
Hotel Style:
Ranked #2 of 58 Hotels in Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Jagerhorn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Welcome to Hotel Jägerhorn; an intimate oasis of style, service and comfort in the very center of Zagreb, Croatia. The oldest standing hotel in the city, the Jägerhorn enjoys a truly privileged location at just a stone’s throw from the main Ban Jelačić square in the heart of Zagreb. Nestled in a passage connecting the historic upper town with the city center, the hotel houses 18 elegantly appointed rooms, a stylish café offering the finest beverages, and the most beautiful terraces and garden to be found in the city. A peaceful and relaxing oasis defying its urban surroundings, Hotel Jägerhorn provides the perfect platform from which to explore the city and its numerous attractions. The full refurbishment of the Jägerhorn was completed in 2015, with great care and consideration given to preserving the historical and cultural significance of the hotel in its interior decoration and visual identity. This attention to style, detail and comfort extends to the customized, personal and intimate service to be found, making Hotel Jägerhorn the ideal destination for both business and leisure travellers seeking an authentic hotel experience in the center of Zagreb. ... more   less 
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