The hotel was very modern, clean with comfortable beds and good sized rooms. The staff at the front desk were very friendly and helpful. On check-in they presented us with a Walking Tour Map of Zagreb from the hotel to the old town area (1 hour) and beyond the main center (1 1/2 hrs) with numbers and explanations of all the sites. There was a large lobby with comfortable chairs and an open bar area. The dining room was very nice and had a good variety of food available. Customer service is not their priority. The waiters were not helpful or friendly. The service was slow. After we received our main meal we never saw our waiter again. We never did get coffee or dessert as there was no one to order from and we had to go hunting for someone to take our money. There were 5 other people in the dining room at the time and no one to help them. There isn't much around the hotel but if you don't mind not having access to restaurants, stores etc. this would be a great hotel to stay at.
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- Also Known As:
- International Hotel Zagreb
- Hotel International Zagreb