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DoubleTree by Hilton Hotel Zagreb
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Reviews (1,233)
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All reviewsdouble treefloor to ceiling windowswelcome cookiegreat hotelbusiness districtcorner suitefitness centermodern hotelcity centrebusiness triptop floorgreat roomtram stopthe main bus stationrooms are spaciouspublic transportold town
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837 - 842 of 1,233 reviews
Reviewed September 19, 2013

I recently stayed her for one night. I was pleasantly surprised to find fruit, snacks and a cold bottle of wine in the room (I presume in recognition of being a Gold member). The room was fine with a good sized bathroom. The hotel is just outside the city centre, but a taxi for four cost less than four euros and only took 10 minutes, so not a problem. My only negative is the cost of parking, but I was aware of this when I booked the hotel thanks to previous reviews. Both breakfast and dinner in the hotel restaurant were fine. The pool and sauna are highly recommended! I'll be happy to stay here again when I next visit Zagreb.

  • Stayed: September 2013, traveled as a couple
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Thank LondonGlobetrotter59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tea N, Public Relations Manager at DoubleTree by Hilton Hotel Zagreb, responded to this reviewResponded September 23, 2013

Dear guest,

thank you for taking the time to post a review of your stay at DoubleTree by Hilton Zagreb. I am happy that you have enjoyed your stay and the the benefits of your HHonors status and thank you for your loyalty.

I wanted to assure you that our parking has one of the lowest fees considering hotels in Zagreb, since it's a secure and covered one. But we have shared your feedback with our provider for further discussion.

We will be happy to welcome you back next time you visit Zagreb.

With regards,

Tea Nadj Zupan, PR Executive at DoubleTree by Hilton Zagreb

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

Stayed here for one night. Good service, good breakfast, good beds, quiet ! Near the Zagreb business center.... This is a new hotel from 2011. Friendly staff, everything very good. Why do I have to type 200 words ?

  • Stayed: September 2013, traveled on business
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Thank Sandtorv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeZagreb, Public Relations Manager at DoubleTree by Hilton Hotel Zagreb, responded to this reviewResponded September 18, 2013

Dear guest,

thank you for sharing your thoughts about your recent stay at DoubleTree by Hilton Zagreb. We are delighted that you had a good stay and a good night sleep with our Sweet Dreams sleep experience. We look forward to welcome you back.

With regards,

Tea Nadj Zupan, PR Executive at DoubleTree by Hilton Zagreb

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2013

This is a very nice Doubletree hotel if you are in Zagreb, Croatia. The rooms are spacious with large dual view windows of the city. The bathrooms had modern amenities, both shower and tub with black marble floors. The staff was very friendly, and as a Diamond member they had fruit, snacks and a nice petite bottle of wine ready for our arrival. Both dinner and breakfast were excellent, with the breakfast offering a wide choice of items. Our server offered nice "local fare" suggestions for dinner. There is a small mall next door offering groceries, fancy wines, and dining options. Parking is charged but by the hour, may be cheaper than the daily rate. They also had a great room rate FOR HHonors members ($49 + 12K miles). Though it is not located in the city center, this Doubletree makes up for it in other ways. Minor suggestion: provide 2 soaps, one for sink and one for the shower. We will be staying here again in a week and look forward to it.

  • Stayed: August 2013, traveled as a couple
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Thank sfpedel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeZagreb, Public Relations Manager at DoubleTree by Hilton Hotel Zagreb, responded to this reviewResponded September 15, 2013

Dear guest,

our team is very happy to have the approval of loyal Diamond HHonors member and we appreciate that you took some time to share your thoughts of your stay at DoubleTree by Hilton Zagreb.

If you would be so kind to contact us directly through zagreb.info@hilton.com and we will make sure that you have 2 soap bars for your next visit.

We're looking forward to welcome you back.

With regards,

Tea Nadj Zupan, PR Executive at DoubleTree by Hilton Zagreb

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Reviewed September 12, 2013

It was a really good experience with an excellent breakfast. The location near the center of Zagreb was really good too. When we arrived, we were upgraded to Junior suite so it was a really good surprise and the hot cookies was excellent !

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Herve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeZagreb, Public Relations Manager at DoubleTree by Hilton Hotel Zagreb, responded to this reviewResponded September 12, 2013

Dear guest,

our team is very pleased to read that you had a really good experience while staying with us. Thank you for sharing your thoughts with us and we will always have a DoubleTree chocolate chip cookie with your name on it.

Hope to see you soon.

With regards,

Tea Nadj Zupan, PR Executive at DoubleTree by Hilton Zagreb

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Reviewed September 10, 2013

We stayed here 2 nights as diamond members. I don't think we got an upgrade but the room looked a little bigger than some of the other rooms. We had room 908. Stayed here on cash + points. Upon arrival, we took the #2 tram from the main bus station. You can buy tickets at the newspaper stand. We purchased a day ticket for 40 kunas. We boarded #2 towards Savisce and got off 5 stops later at Olibska. You can see the hotel from the street. It is a tall building.

Our room was high tech, clean, very functional. There was a large flat screen tv, a sofa and basically everything you would need. There is a separate shower and tub. Water pressure was good. Slippers were provided.

Going into the main square, it was also very convenient. You can either take tram 13 direction Kvaternikov trg and get off at Trg bana J Jelacica or take tram 2 to the main bus station and get on 13 for 2 stops to Jalacica. If you take 13 without the transfer, it seemed the ride was longer. Either way, the tram was very convenient and the stops are displayed on the screen.

Typical of Doubletrees, there was no executive lounge here which was a disappointment. But since we are diamond members, WIFI was free with unlimited devices and so was breakfast at the restaurant. Breakfast was adequate with eggs cooked to order. The service is very good.

We joined a private tour to Plitvice and ate in town. It looked like there is some sort of mall next door and I read good things about a Bosnian restaurant there called Sofra but we did not try. So, there is a food option.

Upon leaving, the hotel arranged for a taxi to the airport for 90 kunas and they charged our room directly which was convenient. The ride took about 20 minutes.

This hotel was excellent and provided good value for our stay in Zagreb and we would definitely stay again.

I enjoy reading and writing reviews. If you found this review helpful, please give me a helpful vote.

  • Stayed: September 2013, traveled as a couple
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7  Thank PandaHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeZagreb, Public Relations Manager at DoubleTree by Hilton Hotel Zagreb, responded to this reviewResponded September 11, 2013

Dear guest,

thank you for taking the time to post such a detailed feedback which is for sure going to help our future guests. I am happy that you found our hotel excellent and it provided good value. We have upgraded you to our Deluxe room as a valued HHonors Diamond member but if you would prefer we also offer very spacious Corner suites with amazing views of the city.

We hope to see you soon in the future.

With regards,

Tea Nadj Zupan, PR Executive at DoubleTree by Hilton Zagreb

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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