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“Excellent city centre hotel” 4 of 5 bubbles
Review of Palace Hotel

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Palace Hotel
Ranked #9 of 58 Hotels in Zagreb
Certificate of Excellence
London
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent city centre hotel”
4 of 5 bubbles Reviewed July 4, 2014

This hotel has an old and a new part. I stayed in the old part and it was great so I assume the new part would be even better.
Very clean, friendly staff and an excellent location. Good value, would stay again and happily recommend.

  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank marksdavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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793 reviews from our community

Traveler rating
    258
    377
    122
    26
    10
See reviews for
95
309
75
142
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oxford, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 30, 2014

Stayed here for two nights and couldn't fault anything. Perfect location for seeing the sights of the old parts of Zagreb. All staff very friendly and helpful. Rooms are immaculate and well equipped. Food is first class. Would thoroughly recommend it to anyone wanting a city break in Zagreb.

Room Tip: Probably best not to be at the front of the hotel, because of noise from the road and park opposite.
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 25, 2014

I would thoroughly recommend this hotel, staff are great, food is great, rooms are superb. Even though it is a city hotel it is very quiet, so slept really well! Location is great as well. I would be hard pressed to say anything negative even if I wanted to!

Room Tip: They are under going some renovation so I don't think there are any bad rooms but I guess some o...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JPF1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 23, 2014 via mobile

This hotel set the standard for our experience throughout Croatia. There's not enough positives to describe the hotel reception staff, their friendliness and helpfulness ,with fantastic tips about where to stop and eat on our next leg to the lakes. Beautiful old hotel in perfect area for a overnight stay.

Stayed June 2014, traveled with friends
Helpful?
1 Thank GailSTivano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 17, 2014

Hotel staff helpful, rooms decent and well appointed. Not all have a kettle so do ask if you want tea/coffee in your room. Tap water drinkable too! Glorious decor and a 5 minute walk to the station, botanic gardens and main square. I'd stay there again in a heartbeat.

Room Tip: Hotel on many levels so if you need walking assistance, bear this in mind.
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  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PatsyFandango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed June 11, 2014

Wonderfully converted hotel in old city centre building less than 1k from the main square and 500 metres from the railway station, where we arrived and from where we walked in around 5 minutes. People in Zagreb were so friendly that we wished we had longer than one night en route from Istanbul to Manchester by train. City centre sights all within walking distance; plenty of restaurants and hundreds of pavement bars and cafes. The bedroom was fine, looking out over a courtyard. Bed comfortable, toilet and bathroom clean. Buffet style breakfast good, coffee not brilliant..

Room Tip: all rooms seem OK
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank roadrunner026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Grove, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

We stayed here overnight recently on our final leg of travels through Croatia. The hotel is a beautiful old building that is well situated and maintained. Private transfer from the airport (about 20mins not during peak hour) is recommended. Unfortunately our schedule did not enable us to enjoy breakfast in the hotel dinning room but staff made their best efforts to provide us with a packed snack for our early morning journey. Would certainly recommend a stay here.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank giggins1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Hotel

Property: Palace Hotel
Address: Trg Josipa Jurja Strossmayera 10, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#7 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#15 Business Hotel in Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace Hotel 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Palace Hotel Zagreb

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