I usually stay at the Esplanade when in Zagreb. But the Westin (the old Inter Cont) seems somehow more central to town, so I decided to stay there. On arrival just after 2pm I was advised my room wasn't ready and that I'd have to wait an hour. When I said that I had booked weeks ago and had a confirmation, they said and I quote, "what do you want us to do?". I waited for an hour in the lobby and no one even offered a glass of water. The rooms are spacious and clean but the staff seem to have issues with providing service, or resolving things that aren't completely right, like no in house movies or meals that don't arrive. The location is superb and I walked into town every day. I'm not sure that it's a better bet than the Esplanade, which has a terrific indoor and outdoor restaurant and a very old feel about it. The other aspect of the Westin worth noting is it caters to the tour groups and if your timing is off you can be caught out and have to wait half an hour to get to the desk.
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- Also Known As:
- The Westin Zagreb Hotel Zagreb
- Westin Zagreb
- Zagreb Westin