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“Who could guess, an independent hotel in Sofia, Bulgaria” 5 of 5 stars
Review of Metropolitan Hotel Sofia

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Metropolitan Hotel Sofia
Ranked #18 of 127 Hotels in Sofia
Certificate of Excellence
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Who could guess, an independent hotel in Sofia, Bulgaria”
5 of 5 stars Reviewed October 22, 2013

Hi all,
Recently I have visited Sofia, Bulgaria. Of course, a was judgmental, about what kind of a hotel could I find in Sofia and within a reasonable price. Boom, I found it, Metropolitan hotel. As name itself it is enough! It is one of the best hotel Inhave ever been. I am 191 cm tall, and usually hotel rooms and beds are too small for me, not a case in Metropolitan. Bed was king size, under basic price! And staff was so kind! Everyone was talking english fluently, not like in some hotels!
Breakfast they were serving was complete, fresh salad and fruits included! High five!

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Secrettourista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review, October 28, 2013
Dear valued guest,

The whole hotel team is extremely delighted to receive your kind comments about Metropolitan – from the guestroom features, the staff to the buffet breakfast.

Thank you for taking time to share them via TripAdvisor - they inspire us and give us motivation to continue our efforts toward achieving the highest service quality! We will be more than happy to welcome you back under our roof, on your next trip to Sofia!

Yours sincerely,
Martina Sarafova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Odessa, Ukraine
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 16, 2013 via mobile

Very good hotel, situated just 10 minutes from Airport Sofia for some business trip it can be useful. As a very nice option they offer free transfer to airport. Modern interior in all common places and rooms. Everything looks extremely new!!!  (Hotel is only 2 years old :). Very clean rooms. Friendly personal at every positions (reception, transfer, bellboys, barmen etc.) It seems they really want you get every service they have at the highest level... 

The strange situation with restaurant in the evening. It is declared as opened till 23-30. And it is really opened but without staff... Instead You can order any dish or food from menu at Lobby Bar and it was also acceptable as a service. The variety of food in menu was good enough from grilled octopus and veal steaks to CEDENO MLYAKO (bulgarian national desert).

The only things I can remind as a small bugs (imperfections) 
1) Inside the shower cabin there was no little shelf for shampoo  and gel, this is a bit inconvenient moment. 
2) There was a very weak signal of WIFI in my room at the 4th floor. But this bugs can be easily resolved... 
And I really recommend You this hotel.

Stayed October 2013, traveled on business
Helpful?
Thank AlexGalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel Sofia, responded to this review, October 28, 2013
Dear valued guest,

I would like to thank you very much for sharing your observations about Metropolitan Hotel Sofia. I am delighted that you enjoyed our facilities and the airport transfer.

Further to your comment about our restaurant, I would like to inform you that it has been closed for a short period but is now open with a refreshed look and feel, offering new seasonal menu with delicious meals.

We will consider your comment about the shower cabin and will come up with a solution.
Regarding the Internet, it might indeed be a little slow at the end of the corridors during intense usage.Currently, we are upgrading our Wi-Fi system and all the devices in order to provide top of the line services with high signal on all the hotel premises.

We all look forward to welcoming you back, when you would be able to enjoy the new Metropolitan restaurant experience!

Yours sincerely,
Martina Sarafova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

That was my first time in Sofia and it turned out to be a lovely city with interesting sites to visit.
Metropolitan was great itself as well. Staff at reception was quite helpful and even picked me up at the airport at no charge saving me the trouble of going around with my suitcases.
The room I had was spacious and clean. There was wi-fi and quite a few English TV channels.
There were also free drinks in the mini bar - something you don't see a lot.
Breakfast and food in the bar were delicious - in the morning you could have an omellete made in front of you.
Overall, i would most definitely recommend the hotel and it will for sure be my choice again during my next stay in Sofia.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed October 14, 2013

The hotel is very good for a trip to Sofia. It is very closely situated to the airport and a boulevard who takes you right to downtown. The girl at the reception was very kind and answered all of my stupid questions. Also the restaurant is a good hit, with a good taste of food.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 10, 2013

Good location - near the airport, near the business area of Sofia, close to a large shopping center. Clean and calm place with modern decoration, large rooms with well equipped baths. Excellent service and breakfast buffet. Friendly staff, personal touch to every detail...

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Isabella M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
1 review
5 of 5 stars Reviewed October 10, 2013

I was invited to a wedding which took place in Metropolitan Hotel and everything was organised just perfectly. The food was absolutely amazing and the staff was really great. I stayed in one of their rooms for the night and honestly, I cannot say a single bad word about the quality of service in the hotel. I also had the chance to take a look at the honeymoon suite and it was just fabulous. I would definitely recommend this hotel!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AnitaNR777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 9, 2013

I recently stayed here as part of an EU funded workshop/conference. I found the facilities very good and clean. There was a small gym which I never used and so can't vouch for. However, the breakfast selection broad and tasty. The staff at reception were both friendly and very professional. The hotel is located a taxi, bus or metro ride from the city center. This commute takes about 15 minutes (by taxi), but is a cheap trip if used to using Euros. Also, taxis are abundant and the buses are frequent.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mnichonaill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropolitan Hotel Sofia

Property: Metropolitan Hotel Sofia
Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 127 Hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
Official Description (provided by the hotel):
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 
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