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“Good hotel for business trip”

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Metropolitan Hotel Sofia
Ranked #18 of 130 Hotels in Sofia
Certificate of Excellence
Kiev, Ukraine
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good hotel for business trip”
3 of 5 bubbles Reviewed May 21, 2012

Located about 20 minutes by car from the airport in the industrial area, surrounded by the roads. No walking or green areas around.

Room service is quite good and quick to react on request, though not English-speaking.
Room was clean and cozy overall. Bathroom was also clean, but draining system didn't work properly.

The room was quite cold with no possibility to manage it with the air-conditioner, so I had to ask additional blanket.

I enjoyed live music in the restaurant and also some national meals served there. The overall good impression from the restaurant was spoiled a bit at the end of the day, when we had to wait for the bill for 30 minutes to arrive.

I also had some hassle with check out, as pre-arranged extended check-out time has not been fixed in the system by the responsible person and no information shared between reception shifts. As a result, they bothered me at the standard check-out time trying to push out of the room two hours earlier with quite affirmative approach.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eugenia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
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English first
Prague, Czech Republic
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed April 28, 2012 via mobile

Good rooms, good breakfast, great location - walking distance to big shopping mall, not far from airport
I used to stay in other hotels in Sofia and now realize that metropolitan might be much better choice.
When you start using Internet you are asked to fill in satisfaction survey. As a matter of appretiation hotel mgt promised to present a bottle of wine. I was quite sceptic but when checking out I got the bottle of local sparkling wine. Nice move!

Stayed April 2012
Helpful?
1 Thank AlexanderRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perugia, Italy
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed April 26, 2012

The only thing I didn't like about this hotel was the location, because it is not in the city center. Apart from this, I have to say that this is one of the best hotels in which I've stayed. The staff was incredibly helpful and warm, I want to thank each one of them for their courtesy. There is even a complimentary transfer from and to the airport (which is not far away). I had dinner in the Hotel restaurant and I enjoyed it (and I'm Italian...). I would definitely recommend this hotel for your stay.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bambolbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provincetown, Massachusetts, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 18, 2012

This is truly an excellent hotel, the rooms are big and modern, the staff is always helpful and will try to accommodate any needs. The location is not the greatest, but it is quiet and the taxis are not expensive.
The staff is marvelous and speaks English perfectly, I had forgotten my iphone charger at home and they gave me one for the duration of my stay, there is a free minibar with some beer, coke, water and juice. The internet is slow when the hotel is full, but works good in the lobby.
The minuses are the internet, the location and the conference rooms are not great, a little bit uncomfortable. But other than that, it is a brilliant hotel, relatively cheap for the amount of amenities they offer.
For most reservations, the shuttle to and from the airport is included in the price of the hotel and they even offer you a breakfast box if you leave on an early morning flight, the way I did.
Plus, the elevator ride is always awesome since it is a glass window elevator with a view.

Room Tip: The higher the room, the better the view.
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marius N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strasbourg, France
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 2, 2012

very clean. spacious rooms. nice service.friendly staff. opt for the upper floor as the view is nicer. has it's own airport shuttle. i didn't get around too much so i can't advise how close it is to any attractions, but it's very convenient for the airport transfer

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gen-Jerome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 22, 2012 via mobile

Very poor customer service, Internet is not working properly. Front Office manager can not speak English. They charged me for transfer to airport and on their site is mention that is free!

Stayed February 2012
Helpful?
1 Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed January 15, 2012

We stayed in 1007 and the view from our balcony over the city was just gorgeous! Snowy rooftops and cars with headlights on.. (Jan 2012)
The gowns and slippers on the bed was a good start and the junior suite was quite spacious.
The sauna, jacuzzi and gym seemed nice but we since we only stayed 3 days we didn't get round to it.
If you need to iron a shirt before you order a taxi to the city centre, you will have to make use of the laundry service since an ironboard and iron is not available.
The breakfast is good although I would recommend you arrive before 9am since we went down for breakfast once at 9:30 and they didn't fill up the empty bread baskets and other trays.
Yellow taxis and OK taxis treated us fairly and we had a good stay overall.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stevienicks2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropolitan Hotel Sofia

Property: Metropolitan Hotel Sofia
Address: bul.Tsarigradsko shose 64, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 130 Hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropolitan Hotel Sofia 4*
Number of rooms: 201
Official Description (provided by the hotel):
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 
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