I just came back yesterday so wanted to add this while fresh in my mind.
All the staff at the hotel should be sacked as their lack of enthusiasm and customer service was absolutely pathetic. They were very unfriendly rude and arrogant this can also be extended for majority of Bulgarian's from the taxi drivers to shop assistants and even the hookers we came across. Although they were getting paid for the service but they could not care enough or show any emotion apart from looking grumpy and miserable. One thing I realised was the only way you can get a response or a smile from Bulgarians was to be rude and arrogant as them and eventully they will be willing to speak to you. Apart form the staff the hotel was good, just watch out for the lift door and beware of hidden charges, e.g when you order toast you will get charged more for the butter then both coffee and toast put together. And if you are getting (free) transfer to the hotel from the airport it is not free a taxi only costs 15 leva.
- Official Description (provided by the hotel):
- Vitosha Park Hotel is situated in a quiet neighbourhood near a park and has easy access to the centre of Sofia and the airport. G.M. Dimitrov Subway Station is a 10-minute walk away. The hotel features a conference centre, 2 restaurants, a lobby bar, a night bar with live music and a modern spa and wellness centre. The swimming pool and gym can be used for free. Refreshments and cocktails are served in the lobby bar. The main restaurant offers Bulgarian, Italian and European cuisine. You can find a pleasant atmosphere and more privacy in the new restaurant Piаmonte. The Winter Palace and Arena Armeec Hall are 1 km away. The Sofia city-centre and its airport are a 5-minute drive away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Travelocity, Hotels.com, Orbitz and Booking.com so you can book your Vitosha Park Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.