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“Shabby, tacky, grubby”
Review of Art Otel

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Art Otel
Ranked #44 of 132 Hotels in Sofia
London, United Kingdom
Level Contributor
303 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Shabby, tacky, grubby”
Reviewed November 19, 2011

'Art' doesn't describe the tasteless decor of this shabby, ill-managed, den. Frayed carpets, smoke-smelling foyer, cheaply-fitted rooms, inexpert service, all create a rather low-glamour ambience. You would be better off elsewhere at no greater expense.

I complained about the smoke in the foyer, and the receptionist said it came from the hotel manager.

If you want 'black' tea for breakfast, then take your own.

Room Tip: Choose another hotel
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Albuquerque, New Mexico
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 23, 2011

I had the name Arte Hotel, a lone taxi driver at the bus station who had no clue where that might be (I had forgotten to write the address down) but he looked something up and took me to Art Otel instead! Which fortunately had rooms. Very lovely surprise. Comfy room but a cold day so staff gave me a small heater to make sure I really was all comfy and cozy! Extra service goes a long way when you're tired and cold after a long bus ride. The location is perfect as well, right in the center and in a rather artsy district. Seemed to be lots of good restaurants around and little markets. Hotel also recommended "United Europe" Free Walking Tours, an approximately three hour walk around historic Sofia with a very knowledgeable young woman. Breakfast was good, plenty of choice. This lovely little hotel made my Sofia time rich and rewarding. I keep forgetting to add, every hotel I've stayed in has had free wifi that has worked well---and windows that open. In this aspect Europe is way ahead of U.S.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roresand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed July 1, 2011

I have stayed in this hotel over a number of years for period ranging one night to a month. On this occassion I returned for one night on business after a gap of a year. I am pleased to report it is still a good small friendly hotel. It is in the heart of Sofia and provides good value accomodation that is near to all the shops and restaurants. If you want clean good value accomodation near to the shops, restaurants, museums and theatres this is it.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Graham J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed April 21, 2011

I've stayed at this hotel numerous times in the last three years. During my last stay, I noticed that the service, the breakfast quality and the room quality has diminished. My room was like a cave with improper lighting. The breakfast was terrible. The once charming hotel is making cuts while keeping its price point. This is NOT a four star or three star hotel. I'll give it two stars.

Room Tip: As fpr a room on the third or fourth floor.
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  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eurocat75005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sofia hotels

rode heath
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 7, 2010

Good price on hotels.com for a stopover from tryavna for early morning flight next day.Right in the middle of the old quarter right next to principal buildings and a shopping arcade just around the corner.Comfortable bed and tidy room ,good shower so just right for a rest and roam and sleepover.

  • Stayed September 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welshrode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 23, 2009

Nice hotel, helpful reception. Located in the center in a small street. The hotel building is about the only one renovated. Our room (premium room) was very large and had a large terrasse looking at a poor neighborhood. Buffet breakfast is served in a nice room and offers a large selection. The hotel also offers a navette service from the airport but I think this service is over-priced at 30 Euros. It should cost much less by taxi.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heureuxvoyageurs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Köln
2 reviews
Reviewed July 15, 2009

Searched many sites looking for opinions on hotels in Sofia; especially as were travelling with two small children. Came across Art Otel, and based on the fact that it had no negative feedback, apart from one guest about the breakfast, I booked the room. We were pleasantly surprised, it is very central and the reception staff were very friendly and hepful. We had a room with one large bed, enough room for us all and it was clean and bright. Breakfast was also adequate, with something for every taste, the only criticism would be the times.... a bit too short. But would recommend it to anyone visiting Sofia.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allymorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Otel

Property: Art Otel
Address: 44 William Gladstone Str., Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Fitness Center with Gym / Workout Room
Hotel Style:
#29 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Art Otel 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cancelon, Priceline, Agoda, Evoline ltd, TripOnline SA and Hotel.de so you can book your Art Otel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Art Otel Sofia

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