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“Very nice staff, decent location withi basic rooms”

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Best Western Lozenetz Hotel
Ranked #29 of 135 Hotels in Sofia
Reviewed May 28, 2009

Hi,
Very much a happy surprise. The staff was great i.e. loaned me a guide book on check-in gave me a quick overview of f Sofia (taxis tipping etc).

The location is okay, just off the beaten path but a very cheap taxi ride from most anything, and the big shopping mall.

Breakfast was good with eggs, meats and cheeses etc. All the usual stuff. Nothing too fancy but all good, and always fresh. Again, attentive staff keeps the buffet fresh.

Rooms are large yet plain with a comfortable bed and good bath. Note rooms facing the front can get a lot of street noise. Free Internet, and a very inexpensive bar and mini-bar keeps the bills low at check-out..

In the end, it's the truly nice staff that made our stay so nice

  • Stayed: May 2009, traveled as a couple
    • Value
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2  Thank DCTom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 - 220 of 314 reviews

Reviewed September 20, 2008

I was attending a conference at the Kempinski Hotel and chose the Lozenetz Hotel as a cheaper alternative since it had walking distance to the conference hotel. For only being a tourist, I might have considered a more centrally located hotel. But the hotel is not decentral either, and there is a bus stop ca 200 m from the hotel. The main sights can also be done by starting walking from the hotel, and you are passing quite interesting areas on your way!

The surrondings of the hotel are not impressing. But coming inside, I liked the hotel. It is a quite new and modern hotel. Spacy and clean rooms (I had superior as I remember), a good bed and nice bathroom. Very friendly and English-speaking stuff. The breakfast was average.

Overall, I can recommend the hotel. I do not have experience with other hotels in Sofia, but I guess you get value for the money here.


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  • Stayed: July 2008, traveled on business
    • Value
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    • Business service (e.g., internet access)
1  Thank Woman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveller294452, Manager at Best Western Lozenetz Hotel, responded to this reviewResponded April 27, 2016

Dear Guest.

Thank you for your positive comments. I am so glad to hear that you enjoyed your at BEST WESTERN Lozenetz Hotel! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Best Regards,

Petar Kostov
/General Manager/

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2007

Hotel Lozenetz is a good, low-cost hotel in a relatively central location. The rooms are basic but clean and feature nice bathrooms, cable television and free connection to the internet. The staff members are generally friendly and helpful and speak enough English to be helpful with basic tasks. Hotel Lozenetz is located near the City Centre shopping mall, so you're well located for shopping and the mall's grocery store as well as the food court. You're also about a 20-25 minute walk (at a decent pace) from the centre of Sofia.

I would recommend this hotel for anyone looking for basic accommodations at a decent price. If you want extras, look elsewhere.

  • Stayed: March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
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    • Business service (e.g., internet access)
2  Thank cjjasko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2006

Very nice, clean hotel. The staff were very helpful. They spoke very good English. The only negative we encountered was when the hotel had a problem with the air conditioning and they were not forward in coming forward and letting us know there was a problem, although it was sorted out, it could have been done quicker. Overall we had a nice stay and wouild return to this hotel.

  • Stayed: September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank BigEk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveller294452, Manager at Best Western Lozenetz Hotel, responded to this reviewResponded April 27, 2016

Dear Guest.

Thank you for your positive comments. I am so glad to hear that you enjoyed your at BEST WESTERN Lozenetz Hotel! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Best Regards,

Petar Kostov
/General Manager/

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2005

The Lozenetz Hotel opened earlier this year and has a striking modern design. Located at 23 Naum Str it should not be confused with the similar sounding "Meg Lozenetz Hotel" located nearby.

Transfer from the airport was less than 30mins by taxi and cost less than £2! (tip: order your taxi from the kiosk inside the airport to avoid much higher fares).

Staff at the hotel are mostly young, very friendly and approachable. The staff made us feel very welcome. All staff speak English, most to a very good standard.

Room prices are very competitive for a 3-Star hotel and so we had booked one of the VIP Deluxe rooms. These are larger than the standard rooms and have superb views over the city. In warm weather you'll appreciate the air conditioning which is both quiet and efficient. Our room was fitted to a good standard, with a large bathroom and very clean throughout. Printed tourist information is not always easy to come by in Sofia, but all guest rooms are fitted with a standard RJ45 LAN outlet (wi-fi is planned but not yet installed) for free internet access so you can do your research online. If you have forgotten your laptop or PDA, the hotel can hire you one for around £6 per day.

The breakfast was typical of the other east European hotels we have stayed at - a range of cold meats, cheeses, cereals, yoghurts, etc - but American guests at the hotel seemed disappointed by the lack of choice. We didn't use the restaurant in the evenings but reviews in local newspapers were favourable.

Lozenetz is a quiet residential area of Sofia but only a ten minute walk to the city centre. We felt safe at all times - even the nearby subways have security guards who eject troublemakers and drunkards.

There is a taxi rank a short distance from the hotel but we would recommend the trams (the tram stop is opposite the taxi rank) which are extremely cheap. If you do need a taxi book via the hotel reception for best rates.

Overall, we enjoyed our stay at the Lozenetz Hotel and would recommend to anyone wanting modern accommodation at good rates. The hotel is suitable both for business and private travellers but anyone with young children or infants should check the facilities available.

Stayed: September 2005
12  Thank 4martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveller294452, Manager at Best Western Lozenetz Hotel, responded to this reviewResponded April 27, 2016

Dear Guest.

Thank you for your positive comments. I am so glad to hear that you enjoyed your at BEST WESTERN Lozenetz Hotel! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Best Regards,

Petar Kostov
/General Manager/

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday via mobile
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Stayed: January 2018, traveled solo
Thank Fra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
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Stayed: December 2017, traveled with family
Thank Zxcvbnjhgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Lozenetz Hotel

Address: 23, Street Naumb Boulevard, Sofia 1421, Bulgaria (Formerly BEST WESTERN Lozenetz Hotel)
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#8 Business Hotel in Sofia
#9 Romantic Hotel in Sofia
Price Range: $48 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Lozenetz Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
Hotel Lozenetz Sofia is a nice small hotel near to City Center Sofia shopping center and European Union metropolitan station is on 200 meters. National Stadium is on 15 minutes walking. The hotel offers cosy rooms with air-conditioner, restaurant, lobby bar, meeting room. All rooms equipped with Coffee/Tea maker and brand new flat LCD TVs. Hotel Lozenetz Sofia provides underground garage and free of charge Wi-Fi internet access throughout the hotel. Hotel Lozenetz Sofia offer warming atmosphere, plentiful breakfast, delicious cuisine, Bulgarian Traditional meals, special selection of wines, pick-up service, and friendly and helpful staff. ... more   less 
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Also Known As:
Lozenetz Hotel Sofia

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