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“Great hotel - U know what U have paid for”
5 of 5 bubbles Review of Grand Hotel Sofia

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Grand Hotel Sofia
Ranked #5 of 131 Hotels in Sofia
Certificate of Excellence
Flanders
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great hotel - U know what U have paid for”
5 of 5 bubbles Reviewed January 23, 2011

GHS is a very nice hotel - clean, polite staff, well located in the city center. I got an upgrade to a superior room, so can not comment on a 'normal' one - but the one I stayed in was great :). I did not eat breakfast, though, so no comment on this one.

If I go to Sofia again, I would be glad to stay there. Of course, could be a little cheaper ;)

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jorn51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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806 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (114)
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English first
athens
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 13, 2011

The hotel is wonderfu!!!!!Large and luxurious rooms,super breakfst and dinner!!!!All the people that work in this hotel are really professionals and they speak great English!You surely feel that you are in a 5stars hotel!!!!!!!!!!!!!!!!!!!!!!! I LOVED THIS HOTEL!!!!MANY THANKS TO ALL THE DOORMEN (always polite with a huge,sincere smile)and Slaviana at the reception!!!!! Iam a vegetarian and despite the fact that this was told to the chef the last moment ,he made something special for me and my boyfriend!!!! I STRONGLY RECOMMEND THIS HOTEL!!!!!!

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank insibieusenuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 2, 2011

Big rooms !!! Very polite people !!
Excellent service !!!!
Everything was very very good !!!
The best choice you can have !

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 25, 2010

I stayed here last week and was in wow with the service and the accomaditions. The restaurant is very good.
My biggest complaint was allowing cigar smoking in the bar.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank threeqs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 23, 2010

It is the best location you can wish for. Just in the heart of the city. What pleased me the most was that the friendly approach was not because of the training that you come across in the hotels, part of chains, but because of their sincere consideration for the guest. I suspect that it takes a lot of experience and efforts from the management to enforce standards that are working so well that you do not notice.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MRaykovska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 15, 2010

Just come back from a three night stay here. Exceptional service and outstanding location. All the main sights are within about a 10mins easy walk and the airport a 10mins drive. The staff all spoke excellent English and were very helpfull and attentive but not over bearing! The breakfast buffet was what you would expect from a 5* hotel varied and well presented. Ate at the Grand Cafe (part of the Hotel) one evening and again outstanding food, presentation and service. The rooms are some of the largest I have stayed in throughout Europe and had everying needed - apart from Iron and board which I like to have! The bill was wrong when I checked out suggesting I'd eaten 15 breakfasts! As good as they where I had not!! The error was sorted very quickly and without fuss. I would highly recommed this hotel and without question I'll return - as a side note Sofia and the surrounding area is a fantastic destination full of history and wonderful people.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ive-been-here
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed June 1, 2010

I spent 3 nights at Grand Hotel Sofia with my wife and my 10 months daughter.
Let's start by the good things: Rooms are clean and large, the location is good, in the center of the city.
But there has been one MAJOR issue during our stay... the noise.
I can perfectly understand that sometimes, you can have a noisy neighbour, or noise going on in the street - events that the hotel cannot control. However here, what happened is inacceptable:
The hotel decided to host a wedding on the Saturday night, within their breakfast room located in the first floor of the hotel. Quite obviously, the breakfast room wasn't built to be transformed into a night club. Result = You could here the music clear and loud up to the 5th floor of the hotel. I was located in the 5th floor, and I couldn't sleep until they the wedding stopped, at 5am!!!!
At 2 am I called the lobby to ask what was going on, and they told me "Well sir, Of course there's noise, we're hosting a wedding, and there's nothing we can do!"

The main reason why you go in a hotel is to sleep. Any hotel, and especially a 5 star one, needs to do its best to keep noise down. Here, not only did they prevent me from sleeping, but moreover, they knew it in advance.

So, despite the fact that rooms were clean, large, etc, I would clearly not recommend this hotel - a hotel that choses to grab a probable big contract wedding deciding not to care about its hosts is not recommendable.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Jean-Baptiste G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Sofia

Property: Grand Hotel Sofia
Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#4 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Official Description (provided by the hotel):
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
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Also Known As:
Sofia Grand Hotel

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