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“Excellent Hotel”
Review of Grand Hotel Sofia

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Grand Hotel Sofia
Ranked #6 of 133 Hotels in Sofia
Certificate of Excellence
Nashville, Tennessee
Level 5 Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent Hotel”
Reviewed June 20, 2009

The Sofia Grand is an excellent hotel. It is centrally located in Sofia. Fortunately my meetings were all within a short walking distance to the hotel, so I didn't have to use public transportation.

The breakfasts are exceptional. Take advantage of them.

The staff is excellent and courteous.

Rooms are exceptionally roomy - by a mid-west American standard, New York standard, or European standard.

Be wary of the lower level rooms though. They have a nightclub which will be very loud. If you have a room next to the stairwell, it may keep you up. The stairwell acts as a conduit for noise. I asked to switch rooms and the staff did so.

One hint: I traveled to Sofia twice on business. I found the atm in the airport that is right before you exit to catch taxi's offers the best exchange rate. When you are in the airport, you will know what I mean.

For the price, you can't go wrong staying here - by any stretch of the imagination.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elcid89tn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
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English first
Chicago
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2009

WOW what an awesome hotel. This is truely a 5 star hotel. Everything about our stay was wonderful. The staff was also very nice and helpful. I left my pocket at lobby by chance and they sent a message to my room that it has been found. No negatives to report. Actually I am a Bulgarian but for more than 10 years living in USA. I visited again Bulgaria due to my job activities with colleagues of mine... and I was really surprised to came upon such ''hotel jewery". Even I saw among the long list of celebrities /it's very impressive...see the web site/ my favourite actress Scarlett Johansson. I highly recommend this hotel.

  • Stayed February 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KalinaCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idstein, Germany
Level 5 Contributor
83 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 21, 2008

There is nothing really to complain abou this hotel. Staff could be a bit more friendly; still have some East Block aura around them.So does the ambiente, although rooms are large and clean. Windows do not open at all and they tend to overheat the place in winter.

  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMG007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2008

Had a very pleasant stay, being a frequent traveller to Bulgaria I suppose a lot of what irritated other travellers barely rated... rooms are really large, and the non-smoking room was smoke free (which makes a change in this country!).

Staff were disinterested, but once you got their attention they did deal with the issue. Room service was okay, and prompt. Bathrooms were decadent, but as with some other reviews, water temperature fluctuated.

Great location, good parking availability, which is a big plus, and very clean. One of the better hotels in Sofia, good english skills which makes things much less stressful, though for the price I was expecting more.

  • Liked — Size of the Room
  • Disliked — Fluctuating Water Temperature
  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Christanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 6 Contributor
174 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed April 14, 2008

Stayed two nights on business. The hotel suited my needs. It is very central, very clean and comfortable but a little uninspiring. The room I sayed in was very large - almost too large. I was told that the building was originaly designed as an office block and then made into a hotel resulting in very deep rooms. Bathroom was very clean and had a bath and separate cubicle shower; the only niggle was that the water temperature was a little tempremental, on the plus side the shower pressure was very good. Room was standard large hotel decor (nothing wrong with it but you could have been in a hotel room anywhere in the world i.e. no real character or particular style) and has a huge bed, TV, minibar, safe wardrobes, large picture window, sofa, desk, TV . Staff were very friendly and helpful. Breakfast was perfectly adequate with a variety of hot and cold buffet food. Overall a safe bet in Sofia, but next time I might try somewhere else.

  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank Poliwhirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level 6 Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 25, 2008

I've stayed in this hotel in August 2006 during a tour trip to Bulgaria. This hotel is very central, the rooms are spacious and nicely decorated in a classic style. During breakfast I had an omelette prepared in front of me with the ingredients I chose, which was delicious! It was one of the best hotels I've stayed in Bulgaria and I would definetely stay again in this hotel if I'll come back to Sofia!

  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank CIVOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Altos, CA
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 14, 2008

I have stayed in this hotel twice on business trips to Sofia, most recently in January of 2008. The hotel is very nice and, for the most part, probably does deserve its 5-star rating. The bedrooms and bathrooms are spacious, well furnished, clean, and comfortable. The service and the breakfast are both very good - although it would have been nice to have my coffee cup refilled a bit more promptly during breakfast. (It's not as though the breakfast room was extremely busy while I was there.) The fitness room is small and doesn't open until 7:30 so no chance for an early morning workout if you need to be somewhere by 9am.

I think my only significant complaint is that the hotel lacks a certain character or flavor. If you didn't look out the windows, you would have absolutely no idea where in the world this hotel was located. If I need to visit Sofia again, my inclination is to select either a lower priced alternative or a hotel that offers something truly special at the same price level.

  • Liked — Room size and the central location in downtown Sofia
  • Disliked — Lacked character. Seemed a bit overpriced.
  • Stayed January 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Sofia

Property: Grand Hotel Sofia
Address: ul.Gen. Gurko 1, Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sofia
#2 Business Hotel in Sofia
#3 Family Hotel in Sofia
#5 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
Official Description (provided by the hotel):
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
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Also Known As:
Sofia Grand Hotel

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