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“Excellent & Conveniently Located Hotel” 4 of 5 stars
Review of Crystal Palace Boutique Hotel

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Crystal Palace Boutique Hotel
Ranked #14 of 127 Hotels in Sofia
Certificate of Excellence
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent & Conveniently Located Hotel”
4 of 5 stars Reviewed September 8, 2013

What a nice friendly well run hotel...located right by the university and within easy walking distance from Sofia center. Nice clean, large rooms, with a tasty breakfast. English speaking staff. Reasonable rates. Located on a quiet street, across from a small park, and by several restaurants.

Room Tip: No worry...street side rooms are quiet.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mike O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    78
    89
    16
    4
    2
See reviews for
12
29
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89
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 28, 2013

This is a lovely hotel that is excellently located within a short walking distance from the main tourist attractions, the city centre and the Alexander Nevsky Cahedral. There is a large park opposite where one can have a morning walk and an outlet of the famous "must do" Jimmy's Ice Cream parlour" next door. The only downside I felt was the overlarge lobby that lacked "warmth" and the huge breakfast area, which while necessary for groups, was too minimalistic for a boutique hotel.
The rooms were adequate and comfortable and quiet. We did not get to use the swimming pool but it looked rather attractive! I would not hesitate to strongly recommend this hotel to all my friends.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AmrishNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 15, 2013

I have stayed here on numerous occasions and it keeps getting better. Ever since Bulgaria became a member of the EU both the Hotel and the surrounding area has improved considerably.

Rooms are decent (always very well kept) and WIFI connection is stable, always a plus when on a business trip.

Good selection of Whiskey's at the bar. If you are not much of a drinker I recommend the freshly made juices. The carrot and orange one being my favorite.

Hotel restaurant is also surprisingly good but expensive in comparison to standard Sofia restaurants.

Staff is always very polite and helpful.

My only concern is that the Gym is a tad on the small side.

I will be going back though :)

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Llanito-gib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceanside, California
1 review
5 of 5 stars Reviewed July 14, 2013

We stayed at the Crystal Palace in September 2012 for 2 nights when we arrived in Bulgaria, and 1 night before we left Bulgaria. Crystal Palace hotel was clean, quiet and best location in Sofia in my view. Small hotel with nice staff, great breakfast and all amenities included. We were in Bulgaria for 10 days traveled from Sofia to Black Sea. Crystal Palace was the best hotel we stayed for the price. I would recommend this hotel to anyone at any time!

Room Tip: Corner room was quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PeasInThePodTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 5, 2013 via mobile

My husband and I attended a wedding here recently and I thought that it was a very nice place. The food we had was delicious and the service was well executed. Our friends who stayed in the rooms were pleased.

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank QueensNYmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 30, 2013

This is a very good hotel, part of a small group but with an individual feel to it. Very well appointed rooms (though tea and coffee making facilities would be nice) and spacious, high quality public areas. The hotel is in a great location, just a short stroll from Nevsky cathedral, with most other city centre attractions within easy walking distance. Food good (though the restaurant is very quiet at weekends).

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Duncan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 28, 2013 via mobile

I wound up at the Crystal Palace for a work function over several days. I live in Sofia, so am generally sceptical about the service offered by local establishments, especially those with ostentatious names like crystal palace.
However, I have only good things to say about this hotel - from the competence and courtesy of the staff, to the quality of the rooms and food, location - all excellent. Fantastic value too. I gave the rooms a 4/5 only because old world heavy furnishings aren't my cup of tea, but the quality in all other aspects well outweighed my style biases.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tarikmuka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Palace Boutique Hotel

Property: Crystal Palace Boutique Hotel
Address: ul.Shipka 14, Sofia 1504, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sofia
#12 Luxury Hotel in Sofia
#15 Business Hotel in Sofia
#18 Romantic Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
Crystal Palace Boutique Hotel is a 4 star hotel located in downtown Sofia, next to the famous Doctor's Garden, Sofia's National Library, the University of Sofia, the Alexander Nevsky Cathedral and other main institutions, cultural sights and places of interest. The stylish hotel offers 63 spacious and cozy rooms and apartments behind a facade that is defined as an architectural monument. The elegantly furnished hotel is well equipped with modern amenities and has 2 conference rooms, a lobby bar, a sophisticated restaurant and a SPA & Wellness center. Crystal Palaces' restaurant and lobby are very popular amongst members of the Bulgarian government and high society. ... more   less 
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Also Known As:
Crystal Palace Boutique Sofia

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