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“Business Trip to Sofia 5-8/3/14”
5 of 5 bubbles Review of Downtown Hotel

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Downtown Hotel
Ranked #48 of 131 Hotels in Sofia
Bungay, United Kingdom
2 reviews
“Business Trip to Sofia 5-8/3/14”
5 of 5 bubbles Reviewed March 18, 2014

I found the hotel to be of a very high standard with excellent levels of customer service from everyone. Rooms clean and well maintained with all amenities needed. Breakfast was the only meal experienced but had an excellent choice to cater for all tastes.

I did not experience the spa or pool sop cannot rate that

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review, April 10, 2014
Dear Sir,

Thank you for the kind words!
We work very hard to maintain the high standard and excellent levels of customer service that you have experienced during your stay with us. It always gives us pleasure when our guests show appreciation and share it with other travelers.

We are looking forward to welcoming you again next time you are in Sofia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
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English first
Ojai, California
1 review
5 of 5 bubbles Reviewed March 14, 2014

We were there for 4 nights to stay at the film festival. The place was really nice, spacious, with a great little balcony to hang out on. Everyone was really nice, especially a charismatic doorman who made us laugh every time we came and went. Check it out!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeliHTsonova, Public Relations Manager at Downtown Hotel, responded to this review, March 19, 2014
Dear Micah,

We could not be more delighted that you enjoyed being with us!
We have always believed that the staff is the best asset of our hotel. Glad that you appreciated it.
Looking forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 30, 2014

Good Service, Good breakfast.
Not a BIG 5 star, but a 4+ with all the services you need.
there is also a car park underground connected to the lobby, a gift in the city centre.
I recommend this hotel.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Pietrokite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NeliHTsonova, Public Relations Manager at Downtown Hotel, responded to this review, February 5, 2014
Thank you for the great review and recommendation.
However, there has been a minor misunderstanding. We have only a street-side parking and not an underground one.
As in all major cities there are few free spots for cars in the center. Knowing this we always try to help our guest who require a parking for their stay at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed January 26, 2014 via mobile

The hotel is very good, it's location is fantastic, only a short walk from the city center. The rooms are spacious. The staff were very friendly and they were all speaking English. Breakfast was ok. Overall I enjoyed it.

Stayed January 2014, traveled on business
Helpful?
Thank kgoumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review, January 28, 2014
Thank you for your kind feedback about our hotel!
We are very glad that you enjoyed your stay and we will be delighted to welcome you back!
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
Level Contributor
190 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

This was a good hotel, with clean spactious rooms located in downtown Sofia, close to public transport routes and government offices. There was free wifi provided in all rooms, a good basic gym and a good breakfast buffet. The staff were nice and helpful. I would recommend this hotel to business travelers and others.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AkelaBudapest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review, January 28, 2014
Thank you for highlighting our best features as a hotel.
We are more than pleased that you appreciated and recommended us.
See you next time when you are in Sofia!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara, Ontario
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 9, 2014

Traveled with another couple on their first visit to Bulgaria. Hotel staff all spoke English and were very helpful. Breakfast had a good variety of food familiar to North Americans and items for the adventurous. Easy walk gets you to restaurants/bars/shopping. This property we used as our travel base(home) as we had multi-day trips away and returned here after. They had no problem with us keeping our excess luggage so we could travel light to Black Sea and Turkey. Downtown Hotel had a great price, a smaller hotel and suited our needs. Will use this property again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riverrider81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review, January 28, 2014
Thank you for your lovely comments!
We are happy to hear that you enjoyed our hotel, services and central location.
Our team is constantly trying to improve the facilities and rooms but most importantly to make you, our guests, get the feeling of a home away from home.
It is nice that you appreciated Sofia as a place of interest and a travel base as well. The next time you visit us we will be delighted to help you with car rentals or trip ideas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

The hotel has a good location and friendly staff the room was nice and clean we stay one night. you can walk out of the hotel and there you are in the center of Sofia could walk where you like, we were 10 mins from nice bar and good restaurants. I will stay again, good price and quality.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sofiasofa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariana_LT, Guest Relations Manager at Downtown Hotel, responded to this review, November 18, 2013
Dear guest,
thank you for your kind feedback. We are pleased to know you are contented with the complexity of services, amenities and features we offer to our guests. You are most welcome during your next visit to Sofia to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Downtown Hotel

Property: Downtown Hotel
Address: stadionVasil Levski 27, Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#19 Business Hotel in Sofia
#30 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Downtown Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Spend the day absorbing all the vibrant culture, exclusive shopping and distinctive cafés that the capital has to offer, then return to the deluxe hospitality of the 4-star hotel Downtown, Sofia, Bulgaria.Located in the Sofia city centre the boutique hotel is within walking distance from the major financial institutions, historical sites and tourist attractions, in close proximity to the National Palace of Culture.Sofia International Airport as well as the Central Bus & Rail Stations are 15 minutes drive.Known for its unique architecture, elegant interior and attentive service, this luxurious 9-storey building combines home-style coziness and a peaceful atmosphere.Hotel Downtown comprises of 59 stylish rooms and suites with intimate atmosphere, all of them elegantly appointed and offering a comprehensive range of facilities: soundproof windows, working area, free high-speed Wi-Fi internet, individually controlled air conditioning, in-room safe, satellite/pay TV, minibar. En-suite bathroom with bathtub, hairdryer, telephone and extended choice of bathroom amenities, bathrobe and slippers are available to the guests.Restaurant seating 45 guests, lobby bar, 24-hour room service, 2 conference rooms, business centre, minibus transportation from/to Sofia Airport, non-smoking floors, laundry, pressing and dry cleaning, free of charge car parking complete the guests’ pleasant stay. ... more   less 
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Also Known As:
Downtown Hotel Sofia

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