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Radisson Blu Grand Hotel Sofia
Ranked #16 of 135 Hotels in Sofia
Certificate of Excellence
Reviewed May 10, 2014

Good sized room - of course typically hot when i entered! I could not keep the window open all night due to traffic noise - i guess a room at the back would be better but less scenic. Very clean and tidy.

Helpful front-desk staff reccommended a great restaurant for dinner close by. Breakfast was adequate.

  • Stayed: March 2014, traveled on business
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Thank SouthCerney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 - 370 of 825 reviews

Reviewed May 2, 2014

Visited the hotel to organize an event there and stay for business purposes. The Staff were all very firendly and helpful. The rooms are comfortable and spacious. Good place to stay at when you are travelling on business.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Karol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded May 8, 2014

Dear Karol G,

Thank you for sharing your feedback via TripAdvisor.

I am glad that you had enjoyable stay with us and that your meeting went well. Driven by our Yes I Can! philosophy here at the Radisson Blu we are constantly triyng to improve the product and service that we offer to our guests.
I do hope to have you back as our guests if your travel plans bring you back to Sofia.
Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

If you are travelling on business (and/or not only) in Sofia/BULGARIA and you search for an excellent place to stay, close to the city-center, to commercial areas, easy to access the main boulevards, easy to reach when coming from airport, or just at walking distance from main parks and the famous Vitosha Boulevard, then RADISSON BLU is the perfect choice. It's a place where I'm coming since 2007; the building is totally renovated, offers professional staff, cleanliness, excellent (and wide choice) breakfast, a classical Lobby-Bar where business discussions can be kept in full privacy. If you combine business with shopping moments, then Radisson is just walking distance away from Vitosha Boulevard (15 minutes on Tzar Ovsboditel Blvd.) and even less from main Parks of Central-Sofia. Excellent value for money !

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Octavian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded May 8, 2014

Dear Octavian P,

Thank you for sharing your feedback via TripAdvisor.

It is really nice to see that you really enjoy staying with us and I would like you to know that we highly appreciate your loyalty. Feedback from travellers like you is the most valuable one that keeps us striving to meet and excceed our guests' expectations.

I am looking forward to welcoming you back at the Radisson Blu Grand Hotel Sofia in the near future.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

I stayed at the Radisson Blu two nights for business. The hotel is centrally located, and the most important sights can be reached by foot. The rooms are OK, with very comfortable beds but the design is otherwise rather old fashioned. The biggest problem was that the ventilation system only worked for heating, causing the temperature to be so high that I could not sleep. The only option was to turn off the ventilation system and open the window, but that was not sufficient to ensure a comfortable temperature. Breakfast was OK. We asked the receptionist to recommend a good restaurant for dinner, which turned out to be just a bar at a total different location than she had pointed out. We also asked for how long it would take to get to the business district; it took us three times as long to get there due to construction work that had been going on for several weeks. Perhaps both the hotel itself as well as the staff needs to be updated.

Room Tip: Ask for a room facing the church
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  • Stayed: April 2014, traveled on business
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Thank Sivert80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded May 1, 2014

Dear Sivert80,

Thank you for sharing your feedback about your stay via TripAdvisor.
We have always been striving to offer excellent product and service to our guests and it is their feedback that helps us to constantly improve. Please be informed that your comments about the high room temperature in your room has already been forwarded to our Chief Engineer. You have my personal assurance that your further comments about the service at the Front Desk will be addressed with the necessary on-the-jobs trainings.

I do hope to have you back as our guest when your travel plans bring you back into Sofia!

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014 via mobile

Checked into the Radisson Blu Sofia, on points, for a one night stay. Was recognized as a concierge member and assigned room number 610, a nice remodeled suite. Water, very nice robe and slippers, breakfast included. Softest pillows and best sleep I've had in Sofia and maybe any property I've stayed.

Again the staff at this property meet every expectation with above and beyond performance. Thank you for a great nights rest and fabulous breakfast!

Stayed: April 2014, traveled solo
2  Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded April 30, 2014

Dear Kenneth H,

Thank you for sharing your feedback via TripAdvisor once again,

The comments from our guests have always been the foundation that helps us to constantly improve the product and the services that we provide to our guests.
I am really glad that you had really enjoyed your stay with us this time and thank you for the nice words about the staff.
I am looking forward to wwelcoming you back at our hotel when your travel plans bring you back to Sofia.
Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2014

The hotel is in a great location, we had a front room and the views were stunning. The downfall was the noise outside during the early hours of the morning, ( maybe the casino?)
We had lunch and dinner in the hotel and both the service and the food were great. Breakfast left a lot to be desired, the cooked breakfast was cold. Step outside and there is a lovely patisserie across the road which I'm sure would serve a lovely breakfast.
The bed was very comfortable and the facilities in the room were good. All the staff were friendly, helpful and talkative. The service at dinner was particularly good. We would definitely stay here again.

Room Tip: Front rooms have the best views but maybe are not the quietest.
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  • Stayed: April 2014, traveled as a couple
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Thank Sallyanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded April 7, 2014

Dear ManicDepressive,

Thank you for sharing your feedback via TripAdvisor.
It is really nice to hear that you had a pleasant stay with us. Thank you for putting forward the comment about the breakfast. The feedback from our guests is the thing that fuels our constant strive to improve and offer even better service.

I am looking forward to welcoming you back when your travel plans mbring you back to the area.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2014

The best view one can get , most central location, the only negative they charged me other amount than what agreed through booking .com but when i told me they returned it but still left bad impression...

Room Tip: Ask for view, the most important for choosing this hotel, perfect view even from 1 st floor (maybe e...
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  • Stayed: March 2014, traveled with friends
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1  Thank hihihi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded April 1, 2014

Dear hihihi,

Thank you for sharing your feedback via TripAdvisor.

I am glad that you had really nice time with us and please accept my apologies for the issue with your bill.

I am looking forward to welcoming you back when your travel plans bring you back into Sofia.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Grand Hotel Sofia

Address: 4 Narodno Sarbine Sq, Sofia 1000, Bulgaria (Formerly InterContinental Sofia)
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Sofia
#7 Romantic Hotel in Sofia
#7 Business Hotel in Sofia
#11 Luxury Hotel in Sofia
Price Range: $149 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel Sofia 5*
Number of rooms: 142
Official Description (provided by the hotel):
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

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