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“Excellent service and great location”

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Radisson Blu Grand Hotel Sofia
Ranked #15 of 135 Hotels in Sofia
Certificate of Excellence
Reviewed June 20, 2013

We stayed two nights in a one bedroom suite and one night in a junior suite. Both were very spacious and offered a great view over the parliament and the Alexander Nevsky Cathedral. The latter had a spectacular terrace to enjoy the evening sun.

Service was outstanding in every aspect. In particular, after a sports injury the hotel staff organised a transfer to a specialised pharmacy, accompanied us and helped with the translation to buy crutches.

Airport transfer and breakfast were included in our booking. Both were flawless and made our stay perfect.

  • Stayed: June 2013, traveled as a couple
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Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 27, 2013

Dear T S,

Thank you for choosing the Radisson Blu Gradnd Hotel Sofia and for sharing your feedback via TripAdvisor.
It makes me happy to see that you have enjoyed your stay with us and I do hope that you will soon recover from the sports injury. It is our ultimate goal to provide excellent service and even to go nthe extra mile to make our guests' stays comfortable.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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418 - 424 of 824 reviews

Reviewed June 13, 2013

Right in the center of Sofia, all attractions within easy walking distance. Parliament directly across the street. Beautiful Russian Church down the street .Money exchange on left after leaving hotel. No fee. Food was excellent at the hotel.

Room Tip: Ask for room facing the square if possible
See more room tips
  • Stayed: June 2013, traveled with family
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2  Thank gator567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear gator567,
Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
It is real pleasure to hear that you enjoyed your stay with us and for the nice comment regarding the dining experience in the hotel.

I am looking forward to welcoming you back when your travel plans bring you back in to the area.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

Spending several nights the past 8 years some items stay the same. Clean hotel in city centre. Good airport pickup and checkin. I stayed this time in a ordinary room had had to walk backwards into the bathroom to reach the toilet. Suddenly i found the shower behind the toilet door. Ususlly being 2 meters tall i can fit in hotel beds but this was not the case this time. After renovating the hotel took away their omelette station and breakfast is a bit down in quality. The old irish pub in the hotel gave a good athmosphere to stay and eat in the hotel after long day of business. The new hotel resturant makes you just want to eat out. But its still a good hotel for the price you pay.

  • Stayed: June 2013
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Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear Peter A,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback once again via TripAdvisor. The feedback from our regular guests is vital for us in order to improve constantly the product and service that we offer.

Your comments about the breakfast has been forwarded to our Executive Chef and will be addressed. Regarding the room features I would like to point out that the hotel offers different types of rooms in line with the demand of the market.

I am looking forward to welcoming you back at the Radisson Blu Grand Hotel Sofia.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013 via mobile

The hotel is located in a prominent city square opposite parliament and an important cathedral.
Behind the hotel is a maze if narrow streets and squares which make for interesting strolls.
There is a terrace at the front of the hotel with a good view of the square.
The hotel itself is clean, smart, modern and efficient and the staff are friendly and helpful. Close to the airport the taxi fair is about €5 and 15 mins off peak.
The rooms are generous and quiet, overall a very pleasant stay for 5 nights!
Recommended!
I'll be back.

  • Stayed: June 2013
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Thank KayKayTee2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear KayKayTee,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
It is real pleasure to hear that you enjoyed your stay with us for these five nights. Your nice comments about the service are one of the main reason for our constant efforts to provide unique experiences for our guests.

I am looking forward to welcoming you back in the near future.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

I loved this hotel primarily because of the location. It's in front to the National Assembly Building and one block away from the Alexander Nevsky Cathedral. A taxi from Sofia Airport to the hotel is about 15 Levs (USD$11 approx).
Rooms are spacious and clean. Bed was nice Nd comfortable.

  • Stayed: June 2013, traveled with friends
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Thank alexmurillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear alexmurillo,
Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.
It is real pleasure to hear that you enjoyed your stay with us and you liked the bedding that we provide.

We are looking forward to welcoming you back when your travel plans bring you back in to the area.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2013

we stayed here last year during our tour of Bulgaria. It is a nice hotel, although when we arrived they were in the middle of some quite extensive refurbishment, which should be finished now. The staff and management tried to alleviate disruption to guests but unfortunately that was impossible. The room we were given had a fantastic view over the cathedral, especially at night when it was lit up beautifully. The room itself was comfortable if somewhat dated, and some of the furniture was scuffed and marked. The room was kept clean, and staff tried hard to keep dust and dirt from the renovations down. Breakfast was very good with a plentiful supply of hot and cold food. When the work is complete I'm sure the public areas will be very comfortable and attractive. Probably the bedrooms should be given a similar make over now.

Room Tip: Ask for a room overlooking the cathedral for fantastic views.f
See more room tips
  • Stayed: August 2012, traveled as a couple
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Thank maddyHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear maddyHampshire,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

It is real pleasure to hear that you enjoyed your stay with us and you highly apprecited our efforts to minimize the impact to our guests during the renovation process the hotel has been going through.

I am looking forward to welcoming you back soon at the Radisson Blu Grand Hotel Sofia.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

we were three in one room in a family vacation, it was very lovely.
the hotel has great location, large rooms, comfortable beds, delicious breakfast.
the staff was helpful and very nice. recommendable with full heart!

  • Stayed: May 2013, traveled with family
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Thank Rama E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Front Office Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded June 17, 2013

Dear Rama E,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback via TripAdvisor.

It is real pleasure to hear that you had nice stay with us and you enjoyed the features of the hotel.

I am looking forward to welcoming you back when your travel plans bring you back in to the area.

Best regards,
Kiril Radoev
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Grand Hotel Sofia

Address: 4 Narodno Sarbine Sq, Sofia 1000, Bulgaria (Formerly InterContinental Sofia)
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Sofia
#7 Business Hotel in Sofia
#7 Romantic Hotel in Sofia
#11 Luxury Hotel in Sofia
Price Range: $144 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel Sofia 5*
Number of rooms: 142
Official Description (provided by the hotel):
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

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