We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Newly renovated but i miss the old flannagans bar”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Radisson Blu Grand Hotel Sofia
Ranked #16 of 135 Hotels in Sofia
Certificate of Excellence
Reviewed November 13, 2012

I have stayed at this hotel several times. They have good shuttle service from airport and hotel has a good location. Its clean and newly renovated. Good bed but not good pillows ( extremly soft) breakfast is ordinary. Ok price

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 22, 2012

Dear Peter A,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your review on TripAdvisor.

I am very glad to hear that you had a nice stay with us and you complimented the transfer from the airport and the beds. As far the pillows are concerned I do agree that they are a little bit softer than usual but we do have an option for harder ones upon request.

I am afraid that the old Flannagans bar is already gone but I would like to assure you that the restaurant that is going to take its place will be one of a kind around the city.

I do hope to welcome you back soon at the Radisson Blu Grand Hotel Sofia when your travel plans bring you back to the area.

Best regards,
Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (824)
Traveler rating
Traveler type
Time of year
Language

460 - 466 of 824 reviews

Reviewed November 7, 2012

Stayed two nights for business. I respect the effort made to refurbish and renovate. The result - on a first level evaluation - is really good. Nice, spacious marble bath. The floor heating a pleasant bonus. Spacious room. Clean, simple, with excellent view from big windows. But, many things are lost in the details.... Carpets sloppily mended and cut. Some furniture show their age. Bathroom refills poor. Reception personnel in their majority helpful, polite. Still, some forgot smiling and made you feel they were doing you a favor. Breakfast ok. The honeycomb,instead of plain honey, an exceptional idea!. Room service good, still a bit slow and though they mentioned a free glass of wine on the menu for a specific dish...the glass never showed up. Very good for business. I would suggest emphasis on details.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Little_Summers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear Little_Summers,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your feedback on TripAdvisor. We highly appreciate all the comments from our guests and I can assure you that yours will be used to fine tune our operations and improve the service and the product that we offer. All the points that you raised will be looked into and taken onboard.

I do hope to give us chance to make it up to you and I am looking forward to welcoming you back at the Radisson Blu Grand Hotel Sofia in the near future.

Best regards,
Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

Arrived here just as they were finishing there renovations of the foyer which were not a problem, but I arrived with two businessmen who were clearly return guests and once the lady checking me in saw them behind me she stopped with checking me in and gave them there room card and greeted them which I didn't think was very good manners. The room was large and had a brilliant view of the square in front. The room was kept very tidy by the cleaners. Reception did help with getting legitimate taxis around town, though it is cheaper you get a taxi to the airport yourself than pay the hotels flat rate. I would stay there again, though hopefully in future all guests are treated the same.

Stayed: August 2012, traveled solo
1  Thank LJAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear LJAH,

Thank you for choosing the Radisson Blu Grand Hotel Sofia.

Please accept my apologies for the unpleasant situation upon your arrival. You may stay assured that your comment will be taken on board and the necessary training with the Front Office staff will be organised.

I am looking forward to welcoming you back in our hotel in the near future.

Best regards,
Kiril Radoev
Operaitons Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I notified the hotel my wife and I would be arriving late on 10/05/12 and requested a king size bed be available as we were traveling a long way (36 hrs) from Tucson, AZ. Not only was the room set aside but it was probably the most beautiful room in the hotel with a direct view of the square. Also a hot boxed dinner was provided for us. It was absolutely delicious.. As we suffered jet lag, the bed was incrediabbly comfortable and the linens were soft and cozy. The staff presented themselves in a very professional manner and we could not have had a lovlier stay anywhere.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TOMTucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear TOMTucson,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for taking the time to share your feedback on TripAdvisor.

It is always nice to read that a guest has really enjoyed their stay and had unforgettable experience in the hotel. On behalf of the entire team I thank you once again for the nice words and I am looking forward to welcoming you back when your travel plans bring you to the area.

Best regards,
Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

Really good hotel with all european standards is located in the centre. Breakfast was really good, stuff service also really good. Room was clean and bathroom was really luxury :-) I had my own transport, so I do not experience hotel transport problems as the other reviewers.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MrZ590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear MrZ590,

Thank you for choosing the Radisson Blu Grand Hotel Sofia.

I am really glad that you had a very nice stay with us and you enjoyed the location, breakfast and the service from the staff.

I am looking forward to welcoming you back at our hotel in the near future.

Best reagrds,

Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2012

I often choose Radisson and given this one's central location, had no qualms. They let me down by not sending the promised airport car, but they had a van waiting for two guys on a later flight so I joined that - no biggy. Mentioned error at check in and was kindly given the upgrade I'd paid for to Junior Suite free of charge - that's service! 6th (top) floor room had the most fabulous view of Parliament, Square and cathedral and a huge balcony with 4 chairs to enjoy it from in addition to being huge and well-appointed with a vast marble bathroom. A Junior Suite worthy of the name. Has a Casa Del Habano next door for cigar smokers like me!

Not a hotel to stir the pulse, but a very good, solid, comfortable city hotel and they're rarer than one would like them to be. Loses one mark for: lack of sparkle; intermittent water pressure at one point; gloomy room in which a sub-standard breakfast was served (the room is temporary during the refurbishment that's on; the poor breakfast may or may not be temporary). Staff are very pleasant. Shoe shine costs £2/pair; a bargain. This is four stars well warranted.

Room Tip: Pay for a 6th floor Junior Suite - if you can.
See more room tips
  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheOldTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear fraisse10,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your feedback.

Please accept once again my apologies for the missed transportation from the airport on the day of your arrival. Your comment about the water pressure has been passed to our Technical Department to be dealt with. Once our restaurant is open the breakfast will be served there and not on the mezzanince floor. Thank you as well for the nice words about the staff.

I am looking forward to welcoming you back at our hotel when your travel plans bring you in the area.

Best regards,
Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2012

The hotel is ideally located in Sofia. Center and in walking distance to all places.
The room was very comfortable
The breakfast was very good.
The staff …. Excellent, always friendly and helpful.
I loved Sofia and this Radisson, if coming back I will stay here again.

  • Stayed: November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TBBGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiril R, Manager at Radisson Blu Grand Hotel Sofia, responded to this reviewResponded November 8, 2012

Dear TBBGermany,

Thank you for choosing the Radisson Blu Grand Hotel Sofia and for your time to share your feedback.

I am really glad that you enjoyed our hotel and I am lookign forward to welcoming you back in the future.

Best regards,
Kiril Radoev
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sofia hotels
Hilton Sofia
#3 of 135 in Sofia
1,361 reviews
Grand Hotel Sofia
#4 of 135 in Sofia
1,007 reviews
Show Prices
Show Prices
Show Prices
Sense Hotel Sofia
#8 of 135 in Sofia
776 reviews
Holiday Inn Sofia
#17 of 135 in Sofia
353 reviews
Serdica
Hotel Anel
Hotel Anel
#6 of 135 in Sofia
567 reviews
Show Prices
Show Prices
Show Prices

Been to Radisson Blu Grand Hotel Sofia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Grand Hotel Sofia

Address: 4 Narodno Sarbine Sq, Sofia 1000, Bulgaria (Formerly InterContinental Sofia)
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Sofia
#7 Romantic Hotel in Sofia
#7 Business Hotel in Sofia
#11 Luxury Hotel in Sofia
#13 Family Hotel in Sofia
Price Range: $144 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel Sofia 5*
Number of rooms: 142
Official Description (provided by the hotel):
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Rezidor, Expedia, Booking.com, Hotels.com, IHG, Travelocity, Orbitz, Hotwire, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Radisson Blu Grand Hotel Sofia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing