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“Very unprofessional” 1 of 5 bubbles
Review of Hotel Maria Luisa

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Hotel Maria Luisa
Ranked #47 of 128 Hotels in Sofia
Bucharest, Romania
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Very unprofessional”
1 of 5 bubbles Reviewed May 16, 2013

The fact is I barely managed to enter the hotel. I had booked a room online, confirmed the booking and started my journey towards Sofia. Just when I was arriving I received a phone call from the hotel, telling me that there was a problem with my room, which had become unavailable (they did not want to tell me what had happened), they didn't have any other, so I could not stay in their hotel. Imagine how nice it feels to find yourself for the first time in a foreign city, at 6 PM, with no accomodation.

Stayed May 2013, traveled as a couple
Helpful?
3 Thank IonutB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    28
    33
    17
    4
    8
See reviews for
6
32
12
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Byron Bay, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

Stayed twice at the Maria Luisa with my adult daughter. Rooms were excellent with all the usual conveniences. Breakfasts were well above average, and the coffee shop Bulgarian menu was all one could ask for. The hotel is in an excellent location in Centrum, within easy walking distance of several of the main tourist sights of Sofia. It's on a tramline and 50 metres from a major taxi rank as well. The stand-out feature was the friendly service. On our last morning we had to leave at 7:00am to catch an Istanbul flight. When we were checking out, the desk girl said "We knew you were leaving early, and breakfast is included in the room price, so we made you a breakfast to take with you." She handed over two chic little bags with ham and cheese sandwiches, orange juice, and an apple! It beat the usual overpriced airport breakfast.

Room Tip: ASk for the room on the thirds floor with a balcony: great city square view.
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  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

My husband and I just returned from Sofia and stayed at the Maria Luisa Hotel. I found it on Hotel.com. We had a lovely suite, the staff were very friendly and attentive, and the Hotel is a landmark in the City. The price was so reasonable compared to nice hotels in the US. We will definitely stay there again when we travel to Sofia.

Room Tip: Pay a little extra for the Suite. It is definitely worth it if you are staying for more than a night...
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  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank foxsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chisinau
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

Perfect location! Friendly and helpfull stuff but rooms are quite small. If you're late for breakfast you will find almost nothing there on the tables, so be in time! Good choice for business trip and tours arond the old town of Sofia

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AlexeiMoskviciov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
1 review
5 of 5 bubbles Reviewed March 7, 2013

Stayed in the suite - lovely room, high ceilings, very comfortable and quiet. No external views but then looking at other travellers pictures maybe that's no bad thing! Bathroom ok. Staff extremely helpful. Provided free lift to and from a restaurant with which they have an 'arrangement' but it was excellent and very good value - I'd recomend it on its own terms although I can't remember the name. Excellent location - can't fault the place really. Breakfast good, didn't try the in house food otherwise. Internet excellent and free. Minibar well stocked and reasonable. A very good place to stay.

Room Tip: Spoil yourself and book the suite - there aren't many places left in the world where you can aff...
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Well situated in the city centre and within walking distance of the main sights. Staff are very friendly and helpful. Rooms are clean but not on the large side. An excellent breakfast is also provided. If you are looking for a central hotel at a reasonable price I would recommend this hotel.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuernavaca, Mexico
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

We got this hotel through the taxi driver who took us from the Bus Terminal near midnight. We could negociate the rate and the room, which was big and beautifully furnished and decorated, according to the building renovated old style. Breakfast was included and had not many choices but all was fresh and good quality, especially the express coffee. All staff was very helpful and was obvious they did their best to our comfort. Location is excellent in Sophia. I would certainly stay there again if I travel to Bulgary.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia297452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Maria Luisa

Property: Hotel Maria Luisa
Address: 29 Maria Luisa Blvd, Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#30 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Maria Luisa 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Maria Luisa Hotel

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