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“excellent !” 5 of 5 bubbles
Review of Hilton Sofia

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Hilton Sofia
Ranked #4 of 130 Hotels in Sofia
Certificate of Excellence
Bucharest, Romania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“excellent !”
5 of 5 bubbles Reviewed July 13, 2014

I had a 2 night stay and loved everything about the hotel : great location, parking, great comfortable room, nice SPA and bar facilities. Staff is very friendly and helpful. Even used the bicycle for a 2 hr trip around Sofia ! Worth a try ;)

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alina_Balaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, September 4, 2014
Dear Guest,

We were very happy to find out that you enjoyed your stay at Hilton Sofia! Thank you for
highlighting the spa and bar facilities as well as our guestrooms and the hotel location. The
Hilton Sofia team and I will be very happy to welcome you back under our roof, soon!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 11, 2014

The hotel is situated right in the heart of Sofia, close, very close to everything within walking distance. The staff is professional and friendly. They are multi language skilled. They have a helpful attitude.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank carlosv175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, September 4, 2014
Dear Guest,

Many thanks for your kind feedback and I am looking forward to the pleasure of welcoming you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warszawa, Poland
1 review
5 of 5 bubbles Reviewed July 10, 2014

very good standard, excellent service, wide choice and tasty breakfast; spacious room, big bathroom with bath and shower, sanitary stuff in bathroom, fast wi-fi; I have stayed in two other hotels in Sofia, this is far better than the rest. Really nothing to complain

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Katarzyna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, September 4, 2014
Dear Guest,

It was a pleasure to read your kind comment about the Hilton Sofia experience and the
excellent service, received at the hands of our team members! Thank you for taking time to
share this feedback via TripAdvisor. We will be very happy to welcome you back under our roof,
on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
1 review
4 of 5 bubbles Reviewed July 9, 2014

I am visiting Sofia regurarly for besiness and always prefer to stay at Hilton, main reason is that is decent. Its offer me everything that I want. Its frendly, clean, quiet, with exelent breakfast and i can have a very good dinner.

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dimitrios K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, August 8, 2014
Dear Guest,

We were glad to receive your comments about the Hilton Sofia services and facilities. Thank you for taking time to share them via TripAdvisor. It will be our pleasure to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed July 8, 2014

when you book in a Hilton you expect diffrent. Hotel look nice, but quality of rooms are far from a real Hilton level.
For me was extremly disaapointment to try SPA. "swimming pool" is look like a bigger bath. in not bigger than 6x6meter, in additional cleanless of water and pool is weak.

  • Stayed July 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Istvan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, August 10, 2014
Dear Guest,

Thank you very much for sharing your observations about Hilton Sofia via TripAdvisor and letting us know your comments about the hotel services and facilities.

I have already evaluated your feedback with the team and I can assure you that the water in the pool has a very high quality. In addition we are following all local and company established standards, aiming to ensure the safety of all our guests.

Looking forward to the pleasure of welcoming you back under our roof, if you decide to stay with us once again!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, United States
1 review
5 of 5 bubbles Reviewed July 7, 2014

Excellent location, amazing staff, always helpfull and proud of what they do. Personal and professional people. The service at the bar is great, the menu is very good, many options and the deserts were great. Being in front of the palace of culture is a great plus and the shopping center next to the hotel also is a good option for a movie or a strol. The business lounge provides a quite breakfast. Love it.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rosangela Antun... C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, August 8, 2014
Dear Guest,

We were extremely delighted to receive your praising comments about Hilton Sofia. Thank you for highlighting the personalized service received at the hands of our team members. Your feedback makes me feel very proud of everybody here! We are looking forward to the pleasure of welcoming you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
653 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
4 of 5 bubbles Reviewed July 5, 2014 via mobile

This is like a Hilton anywhere else in the world. We did not find the helpful friendly staff other reviewers have talked about until we had an issue and Mira at the front desk went out of her way to help. We even received a follow up email from the general manager. It's a walk across the park to get into town and the streets can be deserted after sunset. Breakfast was OK - mass produced style. We enjoyed the smaller breakfast in the executive club.

Stayed July 2014
Helpful?
Thank Eat-Sleep-Walk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sreiter, General Manager at Hilton Sofia, responded to this review, August 8, 2014
Dear Guest,

We were glad to receive your comments about the Hilton Sofia services and facilities. Thank you for taking time to share them via TripAdvisor. It will be our pleasure to welcome you back under our roof, on your next trip to Bulgaria!

Yours sincerely,

Stephan Reiter
General Manager
Hilton Sofia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sofia

Property: Hilton Sofia
Address: 1 Bulgaria Blvd, Sofia 1421, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sofia
#1 Family Hotel in Sofia
#3 Luxury Hotel in Sofia
#4 Romantic Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Sofia 5*
Number of rooms: 245
Official Description (provided by the hotel):
Hilton Sofia has the perfect location in the heart of the city, opposite the Sofia Congress Centre (National Palace of Culture), surrounded by the South Park and overlooking the Vitosha Mountain. Hotel guests are near the commercial district and government offices. Boutiques, restaurants and nightclubs are within walking distance, while Sofia International Airport lies 13 km to the east, an approximate 20 minute transfer. With 245 rooms on 8 floors, equipped with the most modern in-room facilities, 2 Executive Floors and brand new Executive Lounge, Health Club with in-door pool and 24/7 Fitness by Precor, Hilton Sofia is the perfect choice of the modern traveler. Spacious, stylish and modern venues, resplendent with natural light, provide you with an unparalleled environment in which to work and relax. From the daily airport shuttle to the multifunctional meeting facilities, creative food service and elegant dining: enjoy the Hilton Sofia experience. ... more   less 
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Also Known As:
Hilton Sofia Hotel Sofia
Hilton International Sofia
Sofia Hilton International

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