Well, this property for sure goes down the hill...
Yes, the location is perfect, the hotel (from the outside) is a real Grand Hotel.
Being a Platinum SPG member I've been upgraded to a small suite (not the big one I got the last two years). The suite is okay, even the sofa is a bit uncomfortable since it can be converted to a bed. The bad part is the bathroom, with an unhygienic shower-curtain and a terrible shower head (not enough water).
But the worst part is the "Lounge". The breakfast comprised of some cold and hard sweet- and cold breads, a bit of fruit and some jam (butter only after I complained). The day-snacks have been some slices of cake and the evening snacks chips and some canapees. Maybe the poorest Lounge selection I've ever seen at Sheraton.
Sorry, but this hotel isn't "Luxury Collection" anymore, maybe a standard Sheraton...
- Official Description (provided by the hotel):
- Sophisticated hotel in traditionally styled, 5-story building located at city center. ... more less
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- Also Known As:
- Sheraton Sofia
- Sofia Sheraton