i have stayed at hotels worldwide and the staff at Sheraton Sofia was so friendly and so nice. Upon arriving at the hotel, the parking lot "policemen" were very aggressive and would NOT allow our driver to enter the parking lot which is the only access to the Hotel...I guess the parking lot is owned by the Govt not the hotel. The Policeman was so aggressive and nearly abusive,HOWEVER, the hotel personnel ran across the parking lot and stepped in to help us. The hotel bald headed hotel front doorman/bell guy must be highly recommended for saving us. HE was so kind and so apologetic for the actions of the police officer.
Upon arriving in the hotel..the front desk man named Miroslav Rashev along with Dellan Doichev..could not been more friendly. They made our trip wonderful. Rashev was so kind and way beyond helpful along with Dellan who offered to come with me for money exchanged. I stay at world-wide hotels and never had so many people helpful. The rooms were beautiful and they had a classic updated look to them.
I rarely take the time to write this but these gentlemen deserve high praise. What they did not realize is that I was there to promote travel/tourism in Sophia and they won my heart. I last had this service at the Four Seasons George V in Paris. So..I will be writing a letter to the GM to commend these employees. I wish I had the name of the Bell guy who helped us with our luggage but he will remember us. I take care of these people when I see such good help. William/Calif.
- Official Description (provided by the hotel):
- Sophisticated hotel in traditionally styled, 5-story building located at city center. ... more less
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- Also Known As:
- Sheraton Sofia
- Sofia Sheraton