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“Great price in an authentic quarter of Sofia” 4 of 5 bubbles
Review of City Hotel, BW Premier Collection

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City Hotel, BW Premier Collection
Ranked #25 of 130 Hotels in Sofia
Certificate of Excellence
Level Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great price in an authentic quarter of Sofia”
4 of 5 bubbles Reviewed October 21, 2012

Location: not on the shopping miles of the city, but very accessible, and easy to walk to everywhere. Reception: very nice, very tentative, very competent. Room: clean and ok. Minibar available. Since the room was under the roof top, A/C was not efficient enough to break through the heat of the day. Services: parking for a good price, Wireless free of charge. Continental breakfast, served in hotel restaurant, very good and tasty including local components with tentative service team. All-in-all: due to room condition 4 points.

  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GiovanniBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanitatani, General Manager at City Hotel, BW Premier Collection, responded to this review, October 24, 2012
Dear Giovanni,
thank you for your positive comment through Tripadvisor.com. I am really happy to hear that our clients are satisfied with our service. I can assure you that there isn't bigger delight. and reward for us. Thank you for your remark regarding the A/C. Over the last three years we managed to improve and update many of our facilities and this is an ongoing process in order to make sure you have enjoyable stay with us.

Looking forawrd to welcoming you soon again!
With My Best Regards:
Tanya Markova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Rzeszow, Poland
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed October 10, 2012

Stayed here 3 nights on biz and had meetings on-site. Pre-arrival flight delay meant adjusting the airport transfer service - not a problem to pick up at 11.30 pm. staff always professional and helpful. room with balcony comfortable for 1 - other rooms quite small but we had the 60 EU per nite special rate. interesting touch the on-site music (turn off by the light switch). good food - breakfast and lunch, very convenient for city walks, small markets abound in the area both outdoor and indoor. internet fine in meeting rooms, not sure in room. if you smoke - request 1 of the 5 small balconies.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CatinRzeszow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanitatani, General Manager at City Hotel, BW Premier Collection, responded to this review, October 24, 2012
Dear Mrs.Rzeszow,
Many thanks for reviewing BEST WESTERN PLUS City Hotel Sofia and sharing your impressions with other people visiting Sofia. Our main purpose is for our clients to feel comfortable in our hotel, to feel secure and to stay with us with pleasure.
I personally do apologize that we do not have rooms for smokers but due to changes in the health care law in Bulgaria, smoking is prohibited in all public places. But we are offering available rooms with balcony upon request.
Regarding the internet - the hotel provides FREE 24-hours Wi-Fi high-speed internet access in all rooms and premises.
You are more than Welcome again at BEST WESTERN PLUS City Hotel Sofia.
With My Best Regards:
Tanya Markova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 28, 2012

This hotel was excellent value, very clean and the rooms had all the required amenities.
Staff did the extra bit to make you welcome.
In the centre of the city.
Excellent breakfast.
Good Italian restaurant.
could not find any fault.

  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tanitatani, General Manager at City Hotel, BW Premier Collection, responded to this review, October 24, 2012
Dear Chris,
Thank you very much for choosing BEST WESTERN PLUS City Hotel Sofia.
Thank you for your positive comment through Tripadvisor.com. Your high score is honour for me, having in mind your numerous trips. I am really proud to hear that our clients are satisfied with our service and we shall continue developing and improving to make sure we serve you better and better.
Looking forward to seeing you soon again.
With My Best Regards:
Tanya Markova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 23, 2012

we looke for hotel and just goy ti this one they ony had tha apartament, i think they gave as good price so we took it, great apartament with all you need the aircondition poor but ok, the area good and it is close to everything, breakpast amazing, and the parking near and secured

Room Tip: try simple rooms ( 80 euro)
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kobi f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
2 of 5 bubbles Reviewed July 16, 2012

Small rooms , poor WiFi signal, expensive than other hotel in Sofia , uncomfortable bathrooms,
A/C is In poor condition

  • Stayed July 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ali B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kfar Saba, HaMerkaz, Israel
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 15, 2012

I have spent 4 weeks in this hotel in the summer for a business trip. The staff is amazing, the service is in high quality. The breakfast is tasty. The Italian restaurant is good and cheap. Be aware of the highly expensive laundry service!

Room Tip: Get room 505 - window to sunset.
See more room tips
  • Stayed June 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 1, 2012

We tried other hotels in Sofia but this one offers excellent quality for reasonable price in a super central location. Breakfast was fantastic! The only negative points would be the soft pillows and the thin walls that allow you to hear everything form your neighbours'room ( perhaps in the newest wing was better but we were just two floors on top on the reception and also the voices from the outside bar felt veeeeery close ). We arrange a taxi ourselves to go to the airport for 10leva (5euro) per traject instead of 10 per person ( hotel price). All in all, we would certainly chose this hotel in our next visit to Sofia.

  • Stayed May 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank virblanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Hotel, BW Premier Collection

Property: City Hotel, BW Premier Collection
Address: ul.Stara planina 6, Sofia 1000, Bulgaria (Formerly City Hotel, BEST WESTERN PREMIER Collection)
Location: Bulgaria > Sofia Region > Sofia > Poduyane
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Sofia
#11 Business Hotel in Sofia
#19 Luxury Hotel in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — City Hotel, BW Premier Collection 4*
Number of rooms: 61
Official Description (provided by the hotel):
Stay with the brand you can trust. Tucked in a quiet street in central Sofia, Best Western City Hotel delivers the highest level of customer service and attention to detail. The hotel is located only 200 metres from the Alexander Nevsky Cathedral and the Parliament, making it possible to reach on foot the most popular surroundings and attractions in the capital city. 61 beautifully furnished rooms and suites, all equipped with free Wi-Fi and high-speed cable internet, provide travellers with the finest of modern amenities. The authentic Italian restaurant “La Vita e Bella” and the lobby bar serve delicious Italian and traditional European meals and drinks. The name says it all – life is beautiful. Right from the very entrance of this fine establishment, you can feel the emotional transition to Italy and its romantic atmosphere. Once seated, just let our friendly staff do the rest for you. Indulge yourself with exquisite meals prepared by our nation-famous executive chef, whose creativity and professionalism have been officially awarded on many occasions. ... more   less 
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Also Known As:
Best Western Sofia
Sofia Best Western

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