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“Comfortable and new hotel but with a few issues” 4 of 5 bubbles
Review of Hotel Fashion

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Hotel Fashion
Ranked #72 of 130 Hotels in Sofia
Singapore, Singapore
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Comfortable and new hotel but with a few issues”
4 of 5 bubbles Reviewed June 24, 2014

We chose this hotel based on a recommendation of a friend. It is new, clean and in general good value for money. The lady at the front desk who checked us in was friendly, had excellent customer service skills and left no question unanswered. Unfortunately, the restaurant was quite the opposite. We arrived at around 9:45pm and though the restaurant closes at 11pm they refused to accept us for dinner saying it was too late. After checking with the kind lady at the front desk and her telling us it should be open she went to check herself, but by then it was already 10pm and the cook had apparently closed the kitchen. The lady at the front desk thankfully took care of ordering us take-out and recommending and translating menus. Breakfast was another disappointment as the kitchen was unable to prepare means in a timely manner for the few (3 tables) people there.
If it wasn't for the small experiences at the restaurant, it would have been an excellent stay. All in all, very good value and superb and efficient service at the front desk.

Room Tip: If you require a non-smoking room request this in advance; we got a smelly smoky room and were told...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MariselaRita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    15
    34
    7
    3
    3
See reviews for
2
23
5
24
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Varna, Bulgaria
Level Contributor
143 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed March 30, 2014

Very good location nearby to a big mall also citycenter, view to Vitosha mountain, nice interrior in black and white colour, big and comfortable bed, unfortunately the forniture need to be repair, nice and helpfull staff, I recommend the place,

Room Tip: view to the mountain
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ElenaKZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nasice
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

I was between giving them 4 or 5 stars...
Pros:
- good location, especially if you just passing trough Sofia as I did
- nice and comfortable rooms, felt very very relaxed and comfortable
- good internet speed
- close to big shopping mall
- style and charm
- and I met only pleaseant people working there
- underground garage

Cons
- no spa in the hotel. I am Ok with that but they advertise it and in fact it is across the street - different company and relatively expensive if you want to use all amenities
- good but relatively expensive breakfast
- view - gorgeous and awful at the same time. You look at the mountain and if you look down you see dirty sheds and garbage filled backyard. This however is not hotel's fault so I just kept curtains on and enjoyed the room.

All in all, I will stay there again because all I have experienced ( and actually mattered) was positive. I have chosen this hotel over Novotel in Sofia due to lower price and I made a good choice.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danko M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 10, 2013

I stayed here with a group of friends. We booked through booking.com which mentioned it had a swimming pool, sauna, jacuzzi and hot tub available. This was true, however it was not part of the hotel and was across the street. We were charged 10Lev for use of the very small swimming pool and the hot tub, sauna and steam room were not open. When we asked why was it not open, they said we had to pre-book in advance and they all carried a seperate charge. This annoyed me as I was looking forward to this as part of my trip.

The hotel itself is small but the room is very large (we stayed in double room). Yes there is a glass wall in the room but also had a blind so it wasn't too bad. The one thing that was annoying though was that the shower floor did not drain properly so it took a little time cleaning up the floor after a shower.

The staff I found to be quite rude with the exception of one (the night porter). I would stay here again if I was going back to Sofia as it's close to the Paradise shopping centre whcih has over 300 shops, cinema and lots of food options and because of the cheapness of the hotel.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Japan
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

As my wife is a Bulgarian.We often stay here.It's a nice place to stay because not so expensive and breakfast is quite delicious.One more, big shopping mall was already open near the hotel.It's nice to buy something there.

Room Tip: Upper floor
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hitoshi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

I endorse most of the other comments on the Hotel, but wanted to mention one unpleasant aspect of my dealing with the hotel. I stayed for a business trip, and I did not know that my hotel bill was going to be paid by my client. I therefore paid the bill upon departure normally. When I found out that my bill was also paid by the client, I asked for a refund through the website, then by email, and by phone (but nobody answers to phone calls from abroad apparently). I am still waiting to be refunded... leaves mixed feelings about the place.

Stayed February 2013, traveled on business
Helpful?
5 Thank Caroline00001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 14, 2013

Friendly Staff ans awesome Outfit. Together with few Friends, we went there for a couple of Days in late April 2013. It was good there. Friendly Staff at CheckIn. Especially the Outfit of this Hotel is very nice and really something Special. Breakfast could have a little bit more Selection, but it was sufficient for us

  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank blancacosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Fashion

Property: Hotel Fashion
Address: 4 Vera Mutafchieva Str., Sofia 1407, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #72 of 130 Hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fashion 3*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel FASHION is a new boutique hotel with an exquisite and unique design that impresses with its black and white range. It is one of the newest hotels in Sofia with an extravagant interior solution. The pleasant and relaxing atmosphere of the lobby leads you to the comfortably furnished rooms, offering excellent conditions for recreation and an haute couture experience. The luxurious, comfortably furnished apartments of Hotel FASHION allow you to combine business with pleasure. ... more   less 
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