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Ways to Experience Traventuria - Day Tours
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Reviews (1,174)
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All reviews rila monastery and boyana church rila lakes self guided hiking trip full day tour small group great hiking rhodope mountains veliko tarnovo private tour driver guide great trip beautiful scenery bulgarian mountains chair lift wonderful guide his knowledge
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Reviewed October 3, 2016

We only had one day in Sofia and really enjoyed this tour. Guide was very interesting and I thought we learnt quite a bit of history as well. We paid for hotel pickup but pickup location was quite central also.

Date of experience: September 2016
Thank Gabrielle321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeliyaIlieva, Guest Relations Manager at Traventuria - Day Tours, responded to this reviewResponded July 29, 2019

Hello!

Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We work really hard to offer the best customer service so I am happy to see that reflected on your visit.

Traventuria’s team is always doing its best to present Bulgaria's culture and nature at its best. Thank you for your high appreciation of our services. It means a lot to us. We hope to welcome you again in Bulgaria. There is plenty more to discover.

Regards,
Ameliya

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Reviewed October 3, 2016

The trip was well organised, and the guide was knowledgeable and motivated. Pick up was well located - by the Alexander Nevski Cathedral, and the comfortable minibus arrived in good time. Time allowed at the sites was just right for me, and I appreciated the lunch stop at a nice restaurant with delicious trout as recommended by the guide. OK, you can do these places by public transport, but in my experience Bulgarian bus services don't always run at the times a tourist wants!

Date of experience: September 2016
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeliyaIlieva, Guest Relations Manager at Traventuria - Day Tours, responded to this reviewResponded July 29, 2019

Hello!

Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We work really hard to offer the best customer service so I am happy to see that reflected on your visit.

Traventuria’s team is always doing its best to present Bulgaria's culture and nature at its best. Thank you for your high appreciation of our services. It means a lot to us. We hope to welcome you again in Bulgaria. There is plenty more to discover.

Regards,
Ameliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2016

Did the Rila Seven Lakes hike in late September 2016. It was an excellent experience. We were a smal group, and all the practicalities World out Well. The driver/guide Krassimir was a seasoned mountain guide, the hike was moderate and the views were awesome and breathtaking! Recommended!

Date of experience: September 2016
Thank visitor909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeliyaIlieva, Guest Relations Manager at Traventuria - Day Tours, responded to this reviewResponded July 29, 2019

Hello!

Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We work really hard to offer the best customer service so I am happy to see that reflected on your visit.

Traventuria’s team is always doing its best to present Bulgaria's culture and nature at its best. Thank you for your high appreciation of our services. It means a lot to us. We hope to welcome you again in Bulgaria. There is plenty more to discover.

Regards,
Ameliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016

An enjoyable and moderately challenging hike on well defined trails. A bit touristy in places, but our guide knew how to take the less crowded paths. Our guide was friendly and considerate of my son (10 years old) who obviously couldn't hike as fast as us. He was able to give us good advice on how much food and water to bring with us. The Rila mountains are beautiful.

Date of experience: September 2016
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmeliyaIlieva, Guest Relations Manager at Traventuria - Day Tours, responded to this reviewResponded July 29, 2019

Hello!

Thank you so much for your review and we are glad to hear you enjoyed your time on our tour. We work really hard to offer the best customer service so I am happy to see that reflected on your visit.

Traventuria’s team is always doing its best to present Bulgaria's culture and nature at its best. Thank you for your high appreciation of our services. It means a lot to us. We hope to welcome you again in Bulgaria. There is plenty more to discover.

Regards,
Ameliya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2016

I booked two tours with this company. The buses were rammed both times. The first tour to Rila/Boyana was ok. The 'guide' didn't do very much in the way of telling us things.

The second tour was to Plovdiv and the guide was amazing.

I don't think the trips are worth the money. Do it yourself or find another company

Date of experience: September 2016
1  Thank 471chrisf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraventuriaAdmin, Public Relations Manager at Traventuria - Day Tours, responded to this reviewResponded April 6, 2017

Dear Rawsoul,

Many thanks for your honest feedback, which is much appreciated. We are very sorry to hear you didn't enjoy the tour as customer satisfaction is our main priority.

We can afford to offer such a low price when we have all the seats reserved. We can assure you that the price of 25 euro is the best you can get for a guided tour with transfers, all transportation taxes and guidance included. The total duration of driving is around 5 hours and is much cheaper than using a public transportation to the Monastery and back (which is not convenient at all as it is not direct).

As for the guidance you have received, we invest a lot in our guides in order to provide excellent service and are taking measures to do so.

We hope you will use our services again in the near future, so we can try to exceed or at least meet your expectations.

Best regards,
Magdalena Ivanova
Inbound Travel Consultant
Traventuria

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