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Thracia Hotel
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Reviews (759)
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All reviewsbest western premiergreat locationvitosha boulevardbreakfast roomthe main shopping streetrestaurants and shopscomfortable bedrecommend this hotelquiet streetgood sizeside streetbreakfast was excellentfree wificentral sofiapleasant hotelhotel is locatedminute walk
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315 - 320 of 759 reviews
Reviewed December 7, 2013

You couldn't get a better location if you want both shopping (Vitosha Boulevard and the lovely side streets) and the sights - the excellent free walking tour starts 5 minutes away every day at 11 and 18:00. We had a superior room and it was nice to come in from the cold and relax in the spacious room on the sofa with complimentary tea and coffee. Everything else about this hotel has already been said. Book it and see for yourself!

  • Stayed: December 2013, traveled as a couple
    • Value
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1  Thank OlgaH031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013 via mobile

Was there only for 1 night, but liked it! When you travel with car, the parking is great!
Hotel did not had any restaurant and that's why not all 5 "stars" from me. But then... there are plenty of nice food places in jusy few steps around.
Breakfast was great!

Stayed: December 2013, traveled on business
Thank Raino E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013 via mobile

This is a decent hotel, a short walk from Sofia central. The rooms are clean, nice firm beds. Excellent power shower! Bathroom smelt a bit damp on arrival. The breakfast is fine but not outstanding. Staff are nice and friendly. Will be great when the spa is fitted!

  • Stayed: December 2013
    • Value
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Thank CaroGrinders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

We chose this hotel, not based on price but because of the glowing reviews that everyone gave it on Trip Advisor. It could be of course that they put us in a standard room rather than the superior that we paid for on Expedia which coloured our judgement!

During our stay, although the room was nice, I really doubted whether we were in a superior room but looking at the website when we were there it was difficult to see what constitutes a standard or superior room as they all look very similar, so we had to believe they would give us the room we had paid for. On leaving I asked the receptionist if the room was standard or superior, he told me standard and would raise my complaint with the manager. On returning, after a few days hearing nothing I emailed the hotel, explaining that it was a special occasion which was why I had booked the superior room. After a few more days I received an email telling me because I had booked it through Expedia they couldn’t refund the money, but they would upgrade us next time we stayed! After emailing Expedia, we received a refund of 10 euros a night. (Thank you Expedia for the £50 voucher as a good will gesture)

On the positive side the hotel, room and bathroom was very clean, with two, rather low but comfy, twin beds pushed together, (uncomfortable thin pillows), a kettle and tea bags (not replaced during our 4 nights stay), a mini bar (not replenished when used). On the negative side, the room wasn’t that big, and very dark which meant we had to have the lights on during the day, stifling hot, the air conditioning did not work at all, we left it on deliberately when we were out to cool the room down and came back to the room being like an oven, it seemed that whatever setting you set it at, it did its own thing, we had to have the windows open to be able have a decent temperature in the room.

On arrival the check in staff was indifferent, unsmiling and did his job nothing more, no welcome greeting, coming into the hotel, on another occasion when he was on duty he didn’t even acknowledge we had walked in. During the time we were there, there was another gentleman in a suit who always acknowledged we had entered by greeting us, so I suspect if you are lucky enough to have contact with him then the experience will be different.

The hotel had many positives, it is in a good location as it is off the main shopping street, but as Sofia is a walkable city all the hotels we saw would have been in a good location for us. WIFI was good, breakfast was excellent, as were the waiting staff, all friendly, smiling people. The hotel has no restaurant so they obviously get it from local restaurants, and that was good, not overpriced and delivered by a pleasant employee.

We have stayed in many hotels, in many cities over the years and without the room situation and a friendlier check in service, would I have given them “very good”, probably.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

Very friendly staff,rich breakfast,clean warn room.The receptionist upon arrival was very friendly .After asking if was our first visit in town he gave all the basic informations a visitor needs providing a town map.The waitresses very friendly in breakfast room.

Stayed: November 2013, traveled with friends
2  Thank kion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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