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“Good, but definitely not 5 star” 3 of 5 bubbles
Review of Alexander Business Apartments

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Alexander Business Apartments
Ranked #57 of 119 Specialty Lodging in Sofia
Copenhagen, Denmark
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good, but definitely not 5 star”
3 of 5 bubbles Reviewed June 21, 2013

The apartment where we stayed for 4 nights was really nicely furnished and on a good location- close to the shopping street, also there is a metro station and two big supermarkets nearby.

The main reason to rent this apartment was a bathtub, a printer and a TV in the bedroom available (there was also a tv in the living room).

It would have been GOOD TO KNOW, that after you make a reservation i.e.via expedia, you pay when you go to the apartment. If you decide to pay by bank card, there is a 12% fee over your qouted price!! Otherwise you can pay by cash with less % fee.

The building was a normal residential apartment building where normal families lived, so one of the things that bothered me was that every morning for 15 min we had to listen an old guy caughing and spitting above our living room (poor guy, but we went there to relax).

The problems started on the first day - The bathtub drain plug was missing, luckly we got a new one on the next day! (problem solved)
- The Tv in the bedroom was broken and they brought it to a service center. We never had a chance to used it in the 5 days we were there.
- The printer didnt have ink and paper - I had to print some documents and I called to ask where can I find the paper, cause there wasnt any in the printer, and I got the answer "In Office one superstore" (this is a store nearby) - So even though it was included in the price to use the priner, I had to bring or buy my own paper. Isnt that ridiculous ?!! The back ink was replaced in one day.
Also you can be bothered early morning by a postlady, because you are staying in someone`s apartment and they may have a letter delivired like what happened to us.

In conclusion, I say that the guest relation manager should check if everything is working BEFORE renting her apartment. Instead of relaxing, we had to deal with something wrong every day.

After our 4 nights there, we decided to extend our stay in Sofia for few more days and there was no doubts, that we want to go to a hotel !!

We trusted the 5star ranking in Trip advisor, and I am disappointed. We were not able to use the extras that we paid for, and all we got was a "sorry" on the phone in the end of our stay.

For me honestly, the apartment is not more than 3.5 stars, because of the nice furniture and good location.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Ted Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

Traveler rating
    46
    9
    3
    2
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Hambleton, null, United Kingdom
1 review
4 of 5 bubbles Reviewed May 12, 2013

my honest view is that the room has some cleanliness issues BUT they were minor. BEDS, KITCHEN AND BATHROOM WERE SPOTLESS.. but unit in lounge was very dusty, and under sofa when pulled out to make into bed had clearly not been swept for some time... THAT SAID I would be happy to recommend, perhaps we got a bad day as other reviews state how clean the apartment was... We do plan to stay there again on our n ext visit later this year...GREAT LOCATION, SUPERB HELPFUL STAFF, AND VALUE FOR MONEY more than make up for 10 mins with a duster.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

This apartment is really beautiful, with a Free WIFI connection, kitchen . The service is very good and the staff is also helpful.Rooms are very clean and very comfortable, Nice and Tasty food, My freind suggest this apartment to me,

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank avnitours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central america
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Spent NYE 2012 in Sofia and chose this wonderful Apartment to stay at with a group of friends. This will be my third stay and it gets better every time! Exceptionally clean with all the facilities you could need. Fantastic location.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank joseguatemala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

Perfect, very spacious for little money. Buildings may look a little old but the apartments are really beautiful on the inside, with a good working WIFI connection, a fully equiped kitchen and 2 bedrooms and 2 tv's (at least, in mine). The service is very good and the staff speaks english very well. Very well located near the city center. Will definitely take one of these again when I am back, supergreat value for little money.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank FreddyD90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela D, Guest Relations Manager at Alexander Business Apartments, responded to this review, January 6, 2013
Thank you for the great reviews and recommendations. We will be happy to visit us again. Hopefully Sofia will become one of your favorite travel destinations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

I usually prefer to stay at the apartments and this experience was very successful. Alexander Business Apartments is a perfect place to stay in Sofia for reasonable money. Very comfortable and clear apartments, fully and good equipped We stayed at two apartments provided by this service and both were very good. In the beginning manager gave us short description of the place and the Sofia center that was very helpful. ABA are situated exactly near the historical center (10 minutes to go) with many historical places to visit and many restaurants. Also there are a food market and supermarket close to apartments (5 minutes to go). We used the transfer to airport which is provided by Alexander Business Apartments. It is more expensive than taxi in Sofia, but if you have very early flight, I'd recommend to use this service.

Room Tip: apartment on the 7th floor
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank agapit76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela D, Guest Relations Manager at Alexander Business Apartments, responded to this review, October 7, 2012
Every time I feel very happy when one of our guests was very pleased with the service we offer.
Thank you for sharing your experience and good welcome again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qiryat Ata, Hefa, Israel
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

When you travel abroad, no matter for how many days, your hotel becomes your home away from home. And this is exactly what this was: my *home*. I could not have asked for anything better. Located in a strategic point: it's close to EVERYTHING: supermarkets, transportation - including the central bus station and railway station, all the famous landmarks, etc... *Fast* wifi internet, great cable shows - with all the latest series from the U.S, washing machine, queen sized bed, living area, balcony. On top of that it is a *gated* place, meaning only if you have the key to enter the main building you can come in - makes it even more safe. On top of that the place is extremely clean, always hot water, cooking utensils (pots, pans), stoves, ovens. And the best part is that Daniela is always there to help and advise you and make you feel even more at home.

Thank you Daniela and the rest of the Alexander Buisness Apartment Family. Thank you for making my stay in Sofia even better - and even harder to leave!

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Leo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela D, Guest Relations Manager at Alexander Business Apartments, responded to this review, October 5, 2012
Dear Leo,
I am happy that i meet you and you feel like a home in our apartment.
Welcome again !
Mrs. Daniela Davidkova
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alexander Business Apartments

Property: Alexander Business Apartments
Address: ul.Pop Bogomil 40, Sofia 1202, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #57 of 119 Specialty Lodging in Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Alexander Business Apartments 5*
Number of rooms: 65
Official Description (provided by the hotel):
Alexander Business Apartments is located in the heart of the city of Sofia near by metro station Lion's bridge, offering spacious and luxury business rooms and full furnished apartments with free Wi-Fi internet access. That is an excellent choice for business and cultural trips in Sofia. All air-conditioned rooms are soundproof and have very comfortable king-size beds. ... more   less 
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