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“Soviet-Era Elegance?”
Review of Radon Plaza Hotel

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Radon Plaza Hotel
Ranked #19 of 68 Hotels in Sarajevo
Reviewed October 27, 2013

Billed as a 5-Star Hotel....but definitely not. I stayed here for two nights at beginning of October.

The Good bits:
1. Very modernistic-looking from the exterior;
2. Close to the airport;
3. Reasonably priced;
4. Very large bedrooms;
5. Revolving restaurant on 15th Floor with excellent 360 degree views of Sarajevo;
6. Decent pool and spa and also indoor bowling alley;
7. Very good McDonalds adjacent.

The Bad bits:
1. Staff need lots of training;
2. Far from the main/shopping/tourist centre of the city - I walked it in just over an hour;
3. Reeks of cigarette smoke;
4. Why the huge Viagra erection outside the entrance?;
5. Decor of rooms from the Soviet era - old and inelegant;
6. Saggy beds;
7. Breakfast disorganised and lacking international standards.

If I was visiting Sarajev0 again I would choose a more centrally-located hotel. The Radon Plaza is average (at best) among international hotels, despite the imposing, modernistic external photos.

  • Stayed: October 2013, traveled on business
    • Value
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Thank FairCityFrasie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 22, 2013

This hotel is perfect for business travellers. Very near to the airport, huge rooms wifi free with a good connection in every floor. Breakfast isn't very well organized but you are at 15th floor of the hotel so the view makes the difference. Prices are very good and swimming pool and spa are included.

  • Stayed: October 2013, traveled on business
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2  Thank Nicoletta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Excellent service,
Friendly staff willing to help you in anyway, I stayed at the Hotel for three day, and had the great time, I love the design of the Hotel,I found my room comfortable and roomy, I enjoyed my breakfast in the revolving restaurant every morning, your coffee and hot chocolate is the best. Thank you again to all the staff for making my stay so special, one thing only, if you could please remove that big yellow "M" from your beautiful view,,,,,,,,,,that would be appreciated.

  • Stayed: October 2013, traveled on business
    • Value
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1  Thank Nada D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

I cannot see how this is a 5 star hotel!
The whole place reeks of smoke, even my non smoking bedroom and even the restaurant at breakfast time. At one point I actually went to the new McDonald's next door for a decent coffee and fresh air.
Almost all the food I had was luke warm at best, although I will admit still quite tasty. Service was slow but the staff were friendly.

The internet connection is intermittent and very slow.

There is a gym but most of the equipment did not work.

On the plus side it is very close to the airport.

  • Stayed: October 2013, traveled on business
    • Value
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1  Thank Callymac5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

As with all things it is best to start with the beginning so it is with hotels.

The entrance is decorated with what a colleague described as a large white Viagra statue; this is probably the best part of the whole erection. Whoever designed the hotel has clearly forgotten that hotel guests tend to arrive with suitcases, sometimes large ones and has cunningly placed two sets of stairs to mount to get into the lobby. The first thing you notice on entry is the pervading smell of stale cigarettes, this gets worse the higher up you go in the premises. The rooms are “decorated” in what is best described as various shades of vomit yellow, this does not however disguise any of the multitude of stains, marks and indeterminate grime that are on walls, carpets, furniture and curtains. The curtains...ah the curtains, the provider of these clearly worked out the minimum amount of cloth needed to cover the window space and then subtracted a third leaving you with the choice of having a large gap in the centre or two small gaps at either end. Whichever you chose it is inevitable that the light will fall across your face and wake you during the night. This awakening pre-supposes that you have managed to get to sleep at all on the mattresses that have had better days and those better days were probably in the late 1960’s. The website indicates that each room has individually controlled air conditioning; this is only true if the extent of the control is pushing a button to see what temperature it has been set at, any further control is impossible and you are destined to have the temperature set at slightly above the surface of the sun. There was nowhere in my room to hang anything up and nowhere to place my suitcase other than the floor or the small table in the centre of the room. Don’t expect to be able to conveniently charge any of the plethora of electronics that we all now seem to travel with, no plugs near the bed! The work desk was insufficient for even my lightweight, small sized laptop, fortunately I had requested an ironing board and was able to use that to work on.

Now onto the bathroom, I was blessed with a bathroom that clearly had some low spot in the tiled floor, into which all the water spilled, sprayed and splashed since they made the mistake of building the hotel had collected, this had then turned foetid so in addition to the powerful aroma of smoke I now had the delightful overlay of a subtropical decaying swamp. If you do stay in this hotel I urge you, do not under any circumstances let go of the shower head, it will take off in a manner reminiscent of a space shuttle leaving Cape Canaveral spraying alternate bursts of glacial ice water and molten lava because the water system is subject to the vagaries of use elsewhere in the hotel. I became adept in anticipating the temperature change as I showered and dodging under the spray as he heated up or cooled down from either of these two extremes.

The revolving Restaurant on the 15th floor is best described as a unique experience. The view of the crumbling industrial estate and what appeared to be a truck driver’s “no tell motel” on the other side of the road was rivaled by the delights of the drive through MacDonald’s. At least on a clear day you could see the aircraft landing and distant views of the hills and mountains that surround Sarajevo. Unfortunately the Restaurant is connected to a kitchen via a dumb waiter system, possibly all 15 floors below because invariably when food arrived it was at best luke warm and often cold. The record was 46minutes one morning for two poached eggs. The Restaurant is also of the rotating variety, sadly they appear to have an insufficient number of hamsters pedaling and so it jerks and judders rather like an elderly man with a profound case of St Vitus’s dance, if your table is also badly positioned on the floor you can suddenly find that you slowly leave the group as your chair(and you) remain stationary whilst the table continues its stuttering journey through the 360° panorama of the industrial estates of Sarajevo. Oh, and the pervasive cigarette smoke is even more pronounced up here as people chain smoke their way through meals(cold) and drinks(warm).

On the positive side, some of the staff were extremely pleasant and helpful and the experience of staying here will equip you for a spell in either a Russian Gulag or Maricopa County Jail and at least you don't have to run the gauntlet of nicotine addicts as you go out the doors of the hotel, they are already inside!

Room Tip: Go to a different hotel!
  • Stayed: October 2013, traveled on business
    • Value
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    • Cleanliness
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4  Thank Gulag2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

We're do I start. Entrance, what possessed the architect to have two sets of steps into a hotel to negotiate, potentially with baggage? Lifts(elevators), you have to type the floor in first and then wait for he elevator to arrive. Takes forever. Not all of them go to the restaurant on the 15 th floor. The whole hotel reeks of cigarette smoke, the restaurant is especially bad. Insufficient electric outlets in the rooms, all poorly placed, none near he bed so if you have to charge a cell phone it is well away from reach. The mattresses are appalling, a group of us were staying and all commented on how they sagged and collapsed. The curtains do not cover the window space, you either have a large gap in the middle or two smaller gaps at each end. The air on is centrally controlled so rooms are set to permanent warm. The revolving restaurant is uncomfortable because it jerks as it revolves, not pleasant when eating. It appears that towels and toilet paper are rationed in Sarajevo, one tiny square of very old scratching towel and the end of a toilet roll is all that is provided. No wardrobe space in the room I was in, now where to place my suitcase except the small table. Redeeming features, the shower was very powerful and a pleasure to use, primarily to wash the cigarette smoke off, the staff very friendly, excellent view of Sarajevo and close to the airport.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PHR2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Not sure a 5 star hotel would norally have such bad coffee, it was weak and most likely instant. With a tour group and last nights dinner was excellent. Breakfast well a short spread with the usuals but small selection not worthy of 5 star and coffee was very weak. Rooms are huge and comfortable. For tour group ok with the 10 minutes to town but if I were here for a stay I would find something closer to centre. Most unique are the elevators, you punsh in your floor and it tells you which elevator to go to.
Bathroom large but weak spot is the bathtub, has a shower sliding door and looks like it was just dropped in the middle of a floor. All the rest modern so no idea why they scrimped there.
No complaints about staff

Stayed: September 2013
Thank cactus52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radon Plaza Hotel

Address: Dzemala Bijedia 185, Sarajevo 71000, Bosnia and Herzegovina
Location: Bosnia and Herzegovina > Sarajevo Canton > Sarajevo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 68 Hotels in Sarajevo
Price Range: $80 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radon Plaza Hotel 5*
Number of rooms: 115
Official Description (provided by the hotel):
It is our pleasure to present you the Radon Plaza Hotel, the most luxurious Hotel in BiH that was opened in the middle of September 2006. Radon Plaza Hotel has on disposal 112 luxurious equipped rooms - 78 King size bedrooms and 34 twin rooms with separated beds, 2 Superior Suites and 1 Presidental suite. Each suite and room in the Hotel is equipped with a plasma TV set with cable programs, double internet connection, direct telephone line, as well as a mini-safe and mini-bar. ... more   less 
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