Based on the reviews I read before I have to say that I believe this hotel is under renovation. I got a very nice room, so you better check if you will be located in this nice area. I haven't use the pool, but some friends used the thermal pool and really enjoy it. The first think that called my attention when I arrived was the hair dresser in the beauty salon. I wanted to book a time to cut my hair but unfortunately the hair dresser has fully booked for the next 3 days! He might be quite good... I need to check next time. Breakfast and dinner were quite good with plenty of options. The room next tome had a connected door that was not locked. I had to call the reception to report the problem. Of course I didn't want a stranger walking into my room in the middle of the night. The problem was solved in 30 minutes. Free internet. :)