Went on business, and the first surprise was being asked to pay upfront. Then I discovered that the hotel was government owned so there were clear signs of this. The rooms are large, clean and a spotless bathroom. The design is a bit dated from a socialist era, but a small charming balcony overlooking the main street.
The good - the staff are generally very good, and do their best - reception staff in particular. The bar at the lobby is a pleasant place open late for a night cap. Housekeeping does a great job of keeping the room and in particular the bathroom spotless every day. Location is great with many places to walk in this charming city. Many bars and restaurants nearby.
What can improve - they need to change their billing practice given this is the 21st century and credit cards are well accepted. The gym is very poor, in the basement and ancient poor equipment. So even though I am a gym rat I didn't use it a single day. The TV in the room is tiny and out of date, with poor channel selection. The bar on the top floor is really out of date and needs a refresh. The breakfast while with many choices needs an upgrade which any professional chef can do. I found on two occasions the eggs ran out and even though I asked the staff not much happened. Overall rooms need an upgrade in design.
This hotel needs to do something soon to take advantage of their location and history. Otherwise the new hotels coming up will take all their customers.
Minsk is a lovely city and try the bars and restaurants nearby - Feelini, Stravinski, Tapas and News Cafe
- Official Description (provided by the hotel):
- Hotel Europe, first five-star hotel in Minsk, is filled with elegance and charm and is ideally located both for tourist and business purposes. Its warm and intimate atmosphere makes every guest feel unique and privileged. The hotel's multi-lingual staff provides guests with gracious around-the-clock service, and anticipates their every need. The Hotel is not large, exclusive and distinguished by the elegance in facade and decor and perfection of its furnishing and standard of service. ... more less
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- Also Known As:
- Europe Hotel Minsk