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“Good service, large rooms, convenient location”

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Sheraton Tirana Hotel
Ranked #7 of 94 Hotels in Tirana
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Good service, large rooms, convenient location”
4 of 5 bubbles Reviewed December 2, 2013

Very good hotel for business, very spacious rooms, good desk space and comfortable chair. Indoor pool and gym very clean and not too busy.

Room service is very fast and efficient.

On the negative side, the lighting in the room is not well thought through, it's almost impossible to see what is in the closet.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BonBin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Public Relations Manager at Sheraton Tirana Hotel, responded to this review, December 4, 2013
Dear Guest, Thank you for staying at Sheraton Tirana Hotel, and for sharing your guest experience with us via Tripadvisor. We look forward to welcome you back at the Sheraton Tirana and are confident that your next stay will be pleasurable under every aspect.

Warm Regards,

Management Team
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Athens
Level Contributor
157 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

I was pleasantly surprised to enjoy an excellent service attitude of high standards, while the city is still developing on this. The rooms are very neatly while handy decorated in order to accommodate a business traveller. Very conveniently set the sockets next to your bed, in order to enjoy reading your book on the iPad while charging, so you don't mind falling asleep with it in your hands.
Breakfast buffet is really with a great variety & good taste while they are alert to help you if you can't find what you want.

Room Tip: Choose a club room. They are more spacious.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anna-Stelios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Public Relations Manager at Sheraton Tirana Hotel, responded to this review, November 19, 2013
Dear Guest, Thank you very much for your positive feedback. We feel more than delighted to hear you enjoyed your stay and you ranked our service as excellent and of high standards. High standards are one of our missions and promise to our clients, and when we hear our guest’s experience in our hotel is great, we feel fulfilled and much more motivated to keep going like this. We truly look forward to your return. Warm Regards, Management Team
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Moraga, California
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

I spent over a week at this property and was very pleased. As a SPG Platinum member I was upgraded to a large suite. The room was very clean and spacious. The club level lounge was always well stocked and the staff was superb. The gym is outstanding and although I didn’t have a chance to use the pool it looked amazing. I’ll have to come back during warmer weather to enjoy it! I highly recommend this Sheraton property when you’re staying in Tirana.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EinReisenderAusCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 23, 2013
Dear Guest,

Dear Guest, It is our pleasure to read your feedback following your stay at Sheraton Tirana Hotel. We would like to thank you for your compliments about our hotel facilities and services. Also many thanks for sharing the feedback about the cleanliness and size of rooms, our club lounge, gym and the pools. It is such a pleasant thing to welcome you back in our hotel to enjoy our facilities any time of year, as there is as well an inside pool, which is accessible and comfortable during winter times. Looking forward welcoming you back in the near future. Kind Regards, The Hotel Management.
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Maine
Level Contributor
314 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed October 7, 2013

A bit high priced for Albania, but probably the best of the major chain hotels in Albania; near centr of Tirana with shopping in mall attached and more nearby, plus many restaurants, incl a decent one in hotel. Rooms very large, with wooded floors (easy to clean, but may be noisy if someone in high heels is in floor above!); a bit noisy, both from outside (motorcycles) and halls and other rooms; plus, the soccer stadium is next door and may b crowded/noisy if game in town. Very nice fitness room with both indoor and outdoor pools. Breakfast buffet not huge, but incl everything we wanted. Only 2 elevators, but no waiting and seemed reasonable fast. Surprised that wifi in rooms NOT free (15 Euro), tho in lobby it was free. TV with numerous channels incl CNN.
Bed firm but comfortable, bathroom very large with large tub and shower combo. Good service in b-fast buffet and hotel, but no one in fitness area or pools when swam.
In states this wood be a 3 star, but in Albania a 5 star - thus the compromise.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 9, 2013
Dear Guest,

Thank you for staying with us and taking the time to post a review. We are pleased to see that you found the food excellent and enjoyed our room space and furniture’s, as well as the pool and fitness facilities. We feel appreciated you specified Sheraton Tirana as the best of the major chain hotels in Albania even because we proudly stay as the first and the only one Internationally Managed Branded Hotel so far in Albania. It is our main aim to deliver the Sheraton service and to provide a friendly and efficient service to make each guest stay a special one. Through each comment we received from your feedback, we are glad you didn’t experience any of the issues you are mentioning about the noise and the elevator’s efficiency. We can assure that the material of our windows, walls and Sweet Slipper Beds are as per Starwood standards & policy and this is the main reason why you didn’t experience any of the above points even when as usual hotel is in its full capacity.

We hope to welcome you soon again to the Sheraton Tirana.

Warm regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed September 17, 2013 via mobile

Very good, excellent service, helpful staff. Excellent breakfast. A bit expensive for Albania. Definitely would stay there again.
I would rate it 5 stars, even-though the pool was out of
order.
We were told that we are paying for a suite because it is 10 year anniversary but at check out we paid for two room. We had two rooms with a door in between we had three kids. Compared to a hotel in Shengjin where we had a bad experience this was heaven so we ended up with $500 bill for nights.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KBLala77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 9, 2013
Dear Guest,

Thank you for staying with us! We are glad to see that the majority of your stay was satisfactory and that you enjoyed our facilities. We have noted your comments regarding the misunderstanding of the hotel 10th anniversary September’s offer, and we would like to take the opportunity and explain that our room capacity is for a maximum of three persons by adding an extra bed in the room in these cases. We apology that obviously this wasn't explained as per it should during the check in time and for the surprise effect this might have caused to you. Thank you for taking the time to provide your feedback that will help us improve on for future guest stays.

Warm regards
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

We stayed at the Sheraton Tirana for one night on an Insight tour and were pleasantly surprised at the hotel.

Driving through Albania and into Tirana the unfortunate economic struggles of this country are evident however on arriving at the Sheraton it was a bit like an oasis. The hotel is beautiful with lush green lawns and a nice lobby area. The rooms are spacious and seem like they are fairly newly renovated. The location of the hotel is great with only a short walk to the main square.

We had both dinner and breakfast during our stay. Dinner was nice with an interesting cheese/capsicum traditional entrée and the fish for main was nice. Breakfast was a typical Sheraton buffet breakfast with a good variety and quality of food.

Our stay was enjoyable and I think that the Sheraton would be the best place to stay in Tirana

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LittleMissShop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 9, 2013
Dear Guest,

Thank you for staying with us this Augusts, and for posting such positive comments via Tripadvisor. We feel flattered from your very nice feedback regarding the beauty of the hotel and lobby area.
We look forward to welcoming you back to unfolded Tirana which promises to become an interesting and charming city, with a lively night life and having you at the Sheraton Tirana again!

Warm regards,
The Hotel Management
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Oslo, Norway
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 12, 2013

It s ok as a business hotel. Nothing special with it and certainly not the little extra wow-factor that a 5 star hotel should have. Food was average, prices were not. Nothing was included - you had to pay for wifi in the room. This part should be free as we speak about business hotel. The rooms were good - I liked the fact that they had wooden floors - easier to clean and better for those with allergies. Staff were ok, some better then others. The children's pool outdoor were not clean on our first day and kids could not use it. The day after it was much cleaner but incredible cold temperature. Expensive car parking ticket. Sheraton in Bangkok is in another class. Was a bit disappointed as I expected a lot more from the Sheraton chain.

Room Tip: Had a room towards the parking space. Not exciting but okay.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nighthawk301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, September 26, 2013
Dear Guest,

We appreciate you taking the time to write a review about your recent stay with us. We are committed to provide the best possible service at all times and are glad to see that you found our staff pleasant. At the same time we regret having failed to meet and exceed your expectations throughout your stay. We would just like to clarify that wi-fi is available free of charge in our Club Lounge and Club rooms, as well at our Link@Sheraton in the Lobby. Please use our online branded page to check for different packages which includes in the rate several services with the best guarantee rate.

We hope there will be a chance to welcome you again to the Sheraton Tirana and fulfill your expectations under aspect on your next stay.

Warm regards,

The Hotel Management
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Additional Information about Sheraton Tirana Hotel

Property: Sheraton Tirana Hotel
Address: Sheshi Italia | Italy Square, Tirana, Albania
Location: Albania > Tirana County > Tirana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Tirana
#7 Luxury Hotel in Tirana
#12 Business Hotel in Tirana
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Tirana Hotel 5*
Number of rooms: 151
Official Description (provided by the hotel):
The capital's central gathering place Experience a high level of comfort right in the middle of a green oasis near the National Park and Artificial Lake, just a few minutes from the city center. Explore the stylish urban resort located in the heart of Albania's capital. Retreat to our 151 airy & spacious guest rooms, filled with comforting touches like deep-stained wooden floors, modern amenities, business worktables and beds created for a wonderful night's sleep. ... more   less 
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Also Known As:
Tirana Sheraton

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