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“The place to stay in Tirana”

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Sheraton Tirana Hotel
Ranked #6 of 91 Hotels in Tirana
Certificate of Excellence
Brisbane, Australia
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“The place to stay in Tirana”
Reviewed September 17, 2013

We stayed at the Sheraton Tirana for one night on an Insight tour and were pleasantly surprised at the hotel.

Driving through Albania and into Tirana the unfortunate economic struggles of this country are evident however on arriving at the Sheraton it was a bit like an oasis. The hotel is beautiful with lush green lawns and a nice lobby area. The rooms are spacious and seem like they are fairly newly renovated. The location of the hotel is great with only a short walk to the main square.

We had both dinner and breakfast during our stay. Dinner was nice with an interesting cheese/capsicum traditional entrée and the fish for main was nice. Breakfast was a typical Sheraton buffet breakfast with a good variety and quality of food.

Our stay was enjoyable and I think that the Sheraton would be the best place to stay in Tirana

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank LittleMissShop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 9, 2013
Dear Guest,

Thank you for staying with us this Augusts, and for posting such positive comments via Tripadvisor. We feel flattered from your very nice feedback regarding the beauty of the hotel and lobby area.
We look forward to welcoming you back to unfolded Tirana which promises to become an interesting and charming city, with a lively night life and having you at the Sheraton Tirana again!

Warm regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Oslo, Norway
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 12, 2013

It s ok as a business hotel. Nothing special with it and certainly not the little extra wow-factor that a 5 star hotel should have. Food was average, prices were not. Nothing was included - you had to pay for wifi in the room. This part should be free as we speak about business hotel. The rooms were good - I liked the fact that they had wooden floors - easier to clean and better for those with allergies. Staff were ok, some better then others. The children's pool outdoor were not clean on our first day and kids could not use it. The day after it was much cleaner but incredible cold temperature. Expensive car parking ticket. Sheraton in Bangkok is in another class. Was a bit disappointed as I expected a lot more from the Sheraton chain.

Room Tip: Had a room towards the parking space. Not exciting but okay.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nighthawk301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, September 26, 2013
Dear Guest,

We appreciate you taking the time to write a review about your recent stay with us. We are committed to provide the best possible service at all times and are glad to see that you found our staff pleasant. At the same time we regret having failed to meet and exceed your expectations throughout your stay. We would just like to clarify that wi-fi is available free of charge in our Club Lounge and Club rooms, as well at our Link@Sheraton in the Lobby. Please use our online branded page to check for different packages which includes in the rate several services with the best guarantee rate.

We hope there will be a chance to welcome you again to the Sheraton Tirana and fulfill your expectations under aspect on your next stay.

Warm regards,

The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fier, Albania
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 29, 2013

The hotel has a great location to get the best out of Tirana. It has everything you could possibly want to do at a hotel. I enjoyed the lack of restrictions at the hotel, it was nice to not have a bunch of rules to follow. The whole experience was great, just checking in was a little bothersum as they were not going to let us check in because we didn't have ID for our baby...we live in Albania, we don't bring his passport with us everywhere we go. Regardless of this slight issue, we checked in eventually and had a great stay.

Staff is very friendly and accommodating. Hotel includes indoor pool, outdoor pool, gym, sauna, restaurants, ect. It is connected to a mall that has coffee shops and a movie theatre. The hotel is a stones throw away from a football stadium (we were able to clearly watch a foolball match from our room), and close to the block were you can shop and find great restaurants.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jordan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, September 26, 2013
Dear Guest,

Thank you for sharing your recent guest experience with us via Tripadvisor. We are pleased to see that you enjoyed your time with us and appreciated our service and facilities. Thank you also for your kind words about our staff, we know that it is through a warm welcome and an attentive service that we can really enhance a guest’s experience and it is always gratifying to hear when we have been able to do so. We took note on your suggestion and the specialist took care right away of the level of chlorine in our swimming pool area.

Thank you for choosing the Sheraton Tirana and we look forward to your return.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 29, 2013

Spent 4 days with family at the beginning of August. I wish all hotels could be so predictably excellent! Each aspect of our stay including the lovely rooms super friendly staff and fabulous restaurant was a way to ensure a memorable experience that will bring us back!
Would not even think of staying anywhere else.
The pool by the way is an absolute must...beautiful!

Room Tip: Try for Club Level but the overall quality of hotel is so good that it should not matter.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angeladea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, September 26, 2013
Dear Guest,

Thank you so much for your positive review. We are delighted to hear that you had a great stay and had a memorable experience with us.

We truly look forward to your return.

Warm regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugo, Ravenna
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 23, 2013

The hotel is situated on a quite place (just nearby of the Engineering University)
We did find any problem. The room was clean and well kept.
The staff is kind (as the most of the shqiptarët) and really professional.
For reaching the Blloku streets you will need just five minutes of walk.
Just a little suggestion, the spa is good, but the water of the pool is really clorate. If you want to take a bath it is better to wear goggles or do not open the eyes under water...

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matteo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, September 26, 2013
Thank you for sharing your recent guest experience with us via Tripadvisor. We are pleased to see that you enjoyed your time with us and appreciated our service and facilities. Thank you also for your kind words about our staff, we know that it is through a warm welcome and an attentive service that we can really enhance a guest’s experience and it is always gratifying to hear when we have been able to do so. We took note on your suggestion and the specialist took care right away of the level of chlorine in our swimming pool area.

Thank you for choosing the Sheraton Tirana and we look forward to your return.

Warm regards,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiangmai
Level Contributor
157 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed August 1, 2013

There are not many nice hotels in Tirana, Albania, and Sheraton stands at the top as the best one. It has a fairly good location, tucked behind the University of Tirana (nearby lies Mother Teresa's statue), and other state monuments in Tirana. The rooms at the club level on 5th floor are very nice. I only wish there was a kettle to make coffee or tea in the room. Service at the restaurant called Metropolitan is very good (they have very attractive staff there who can speak several languages). Food is like a cross of Italian & Mediterranean, and the restaurant has nice decor. Around the corner of the restaurant is a shopping mall, but there are not many tenants and there is nothing to buy there, so you can ignore that.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hilltriber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, August 19, 2013
Dear Guest,

Thank you for such nice comments; you made our day! Thank you for your review and mentioning the fine dining of the Metropolitan restaurant. Our associates in the Metropolitan are very happy very with your comment.

Regarding the kettle to make coffee or tea in the room, please be advised that next time you’ll visit us to ask our guest service and we’ll be happy to offer it for free every time you need it in the room.

We look forward to welcome you again,

Warm regards,

Hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 26, 2013

Modern, clean and comfortable hotel in Tirana where we stayed for 2 nights on the 5th floor (club level). Staff was very friendly and helpful. Well equipped gym with indoor and outdoor pool, and nice area outside to enjoy the water. Okay breakfast with seating inside and on the terrace. Would have been nice to have free WiFi in the rooms but it was available in the lobby. A bit of a strange location at the end of main boulevard off of what almost feels like a parking lot, but only a few minutes' walk to areas of interest in Tirana. Would definitely recommend to others.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elizabeth V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton-Management, Manager at Sheraton Tirana Hotel, responded to this review, October 9, 2013
Dear Guest,

It was our pleasure to read your feedback following your stay at Sheraton Tirana Hotel. We would like to thank you for your compliments about our hotel facilities and service. It is such a pleasant thing to welcome you back in our hotel. Also many thanks for sharing the feedback about your restaurant and wifi experience. And we would love to discuss these points within our team members.
We surely look forward to welcoming you back again on your next stay with us in the coming future.

With warm regards,
The Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Tirana Hotel

Property: Sheraton Tirana Hotel
Address: Sheshi Italia | Italy Square, Tirana, Albania
Location: Albania > Tirana County > Tirana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Tirana
#6 Family Hotel in Tirana
#12 Business Hotel in Tirana
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Tirana Hotel 5*
Number of rooms: 151
Official Description (provided by the hotel):
The capital's central gathering place Experience a high level of comfort right in the middle of a green oasis near the National Park and Artificial Lake, just a few minutes from the city center. Explore the stylish urban resort located in the heart of Albania's capital. Retreat to our 151 airy & spacious guest rooms, filled with comforting touches like deep-stained wooden floors, modern amenities, business worktables and beds created for a wonderful night's sleep. ... more   less 
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Also Known As:
Tirana Sheraton

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