The staff was super nice and very accommodating. The rooms however were nothing fancy. Plus the air conditioning was already turned off for the season so it got a bit warm at night.
The indoor pool was great with its diving board & water slide but the waiters were super slow at the restaurant and they never had pizza! The fastfood section of the restaurant never seemed to be open.
The hotel is close to TEG mall and you can walk to it fairly easy but that's about all that is around to do.
A nice get away spot but not the place if you're looking for things to do outside the hotel.