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“Best of limited options”
2 of 5 bubbles Review of Retaj Moroni Hotel

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Retaj Moroni Hotel
Ranked #2 of 9 Hotels in Moroni
Anglet, France
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Best of limited options”
2 of 5 bubbles Reviewed May 28, 2012

The Retaj Moroni is perhaps the only clean and quiet hotel in Moroni, with 24 hour electricicty (unlike lower-priced establishments), running water most of the time and internet connection 12/24. As noted by other travellers the hotel is alcohol-free, but arrangements with taxi drivers can help stock up your mini-bar. The restaurant gets boring after a few days (you can overdose on lobster) and the service is very slow, but no tummy troubles after 5 weeks in residence. Good breakfat buffet (ne extra charge). Get to know the chef (Algerian), it helps. Management is Egyptian and still learning how to run a hotel ... clearly oriented to middle-eastern rather than western visitors. Published prices are just a guide ... depending on length of stay you can negotiate down to around €60.
But, all things said, unless you are staying with friends there is no better price/quality accommodation in Moroni. The Itsandra Beach is ludicrously overpriced and even though they have beer it is grudgingly delivered at €6 per can (Heineken). The Karthala is quite a way out of town and not easily taxi accessible (especially in the evenings). Other "hotels" are more down-market: if you can put up with the "traffic" the Arcades is ok, for a short stay, as is the Jardin de la Paix (one grade above backpacker but tolerable). The previously ok Villa Jessica no longer serves food in the evenings (formerly its main attraction). To chill-out the Itsandra Plage/Plongée is the place to go for a sunset aperitif and excellent food in the evenings (reservations needed at weekends). Otherwise try the Select (near all the banks and the museum, but avoid Friday nights if karaoke is not your thing).

Room Tip: If you really need internet, ask for a room close to the wifi access points ... reception drops off...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank RMCCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
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    31
    18
    4
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Greek first
  • Japanese first
  • Spanish first
  • Any
English first
Moroni, Comoros
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 22, 2012

First of all the hotel has been renamed by new Qatari management in Retaj Hotel.
No alcohol and local female company is now allowed. Unfortunately the new management did not invest much in the hotel and service, cuisine as well as design remains quite amateurish.
Despite that this hotel remains the best option for those who come in Moroni on business. It has reasonable ratio of price/quality, acceptable food and is well situated. If you miss alcohol, pay less then 1 euro for a seat in a collective taxi and go to Itsandra Plongée restaurant situated on the Itsandra public beach (very nice food too, not to confuse with Itsandra Beach Hotel).
The hotel is on the sea side; and though there is no beach, when the sea is calm you can use a sort of a concrete jetty to get to the water and swim.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Valeria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antananarivo, Madagascar
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed March 3, 2012

I was disappointed for a three stars standing hotel. The room has no safe, internet was not working, the AC just delivered heat. The breakfast buffet was boring, the restaurant was not recommended. The pool had no water during the three days I stayed and the garden had no maintenance. They did not have taxis available. I think the price is too high for the overall services.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alain H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed February 18, 2012

This is an old hotel that is in need of some upgrading. But, it is clean and quite. Likewise, the hotel is called Le Retaj now and is under new non-Comoron management who has decided that it is not in their "personal interests" to allow their guests to have alcohol, pork, and other items they deem inappropriate. So, if you'd like a beer, wine, or something stronger then you'll have to go to the two other places in the small capital where you can buy it (the Beach Resturant and a really nice hotel a little ways away). I asked the Egyptian manager where I might find a beer and he politely declined to tell me so you'll need to ask someone other than the management. Likewise, the hotel does not have a beach and the pool is filled with very salty sea water. There is also no filtration system so every so often they drain and refill it. It is a beautiful island but Western tourism may not be something they are seeking yet. Lastly, the man island's Dive Center is now out of business, and that's too bad as the water is crystal clear and probably promises some great diving. Take along your snorkling kit thought and dive boots as there are almost no sandy beaches--just lava.

Room Tip: Anything that faces the sea will give you a nice cross breeze in your room.
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tunis1addis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed January 8, 2012

Despite seeing mnay poor reviews on this hotel, we decided to give it a try after 2 weeks on Moheli island. It was almost luxurious to us. The hotel has been taken over by the Retaj hotel chain and all the rooms have been undergoing refurbishment with it almost being finished. It is an old building and shows this on the edges but everythign worked well. Reception and restaurant staff were courteous, friendly and efficient and the quality of the food was satisfacory. After 2 weeks on an island with intermittent power and no internet connection, the free wirelss internet was a blessing. A generator is on standby so power outages were not a problem

One word of warning - the Retaj group is Arabic and ther eis no alcohol served in this hotel so if you are a closet alcoholic who needs a daily beer fix - look elsewhere. Bear in mnd thta as we left there was rumblings about banning the import of alcohol intot he Comoros in any case.

Also watch the rate - most websites quoted around Euro 125 but we found a turkish website offerign rooms at only Euro 85 which was recognised without problem. (www..reseliva.com)

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Richardbent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed October 27, 2011

Clean rooms, well functioning a/c, tv works ok with a few int'l channels. Staff is very nice--especially the ladies at the reception. Breakfast and food OK. There is a limit at what you can expect in Moroni and the hotel is fine. Grounds are all right and although property does not have a beach the waterfront has a both a cove and small rocky beach that can be used to enjoy the warm waters. Moroni is so different --an experience-- and this hotel a part of it.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank iqq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed April 22, 2011

For business purposes, this hotel is a "no go" if there are rooms available at ITSandra Beach Hotel which is 10 mins driving distance. I have visited both hotels and Hotel Moroni is out of class. Neither rooms, nor food are good value for money. You dont even feel safe in this hotel. The whole complex needs a rebuild.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Quadroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Retaj Moroni Hotel

Property: Retaj Moroni Hotel
Address: Avenue Ali Soilihi | BP 2502, Moroni, Grande Comore, Comoros (Formerly Hotel Le Moroni)
Location: Comoros > Grande Comore > Moroni
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Moroni
Price Range (Based on Average Rates): $
Hotel Class:3 star — Retaj Moroni Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome (Karibu) to the heart of the Comoros, and the remarkable Retaj Moroni, which is perfectly situated close to all the cultural attractions and business centers. Nestled in the shadow of the volcano on the expansive Island beachfront, nature-lovers, adventurers, families and honeymooners will discover a world apart. With the world of discovery that awaits, from the breathtaking views from our rooms and suites, to our famous pizza and the savory local sea food, you may never want to leave. If you are here for business, our hotel in Moroni is the perfect location as it is situated to all major local and international business centres, and close to the house of Parliament. Conference/Events organizers will be delighted with all our 6 meeting rooms including audio video facilities for the organisation of workshops, meeting, banqueting and outside catering. Retaj Moroni will take you out of your world and welcome you to ours. ... more   less 
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