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“Nice place... no problems.”

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Holiday Inn Express Hotel & Suites Ashland
Ranked #4 of 10 Hotels in Ashland
Lakewood, Ohio
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice place... no problems.”
Reviewed September 1, 2012

This Holiday Inn Express was a nice hotel with no major trouble at all.. The place is hard to find at night as the entrance is away from the hotel and unlit, so be prepared to make a few U-turns.
The rooms were clean and supplied well. The breakfast were good and with a friendly smile every morning. Did notice a funky smell coming out of the air conditioner, a damp musty smell. Seemed to come and go during my stay.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DrDialtone2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    60
    46
    16
    14
    3
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49
25
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Dayton, Ohio
Level Contributor
125 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 20, 2012

This was my first time in Ashland. The holiday inn express was pretty good. My room had a slightly musty smell. The staff were friendly, breakfast was good, and the hotel was reasonably priced. I didn't use the pool or fitness room, but they both looked nice.

The hotel was somewhat hard to find at first because you have to turn down a side road off of the highway. I initially drove by the hotel--and then had to make a u turn. Not a big deal--but it would be nice if there was a sign showing where to turn off to enter the side road (Sloan court).

Again, very friendly staff--and if in Ashland in the future, I would likely stay at this hotel again.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AndrewBVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 19, 2012

I visit the Ashland/Huntington area frequently, and have stayed at most motels/hotels nearby. This is by far the best I have found, and will make this my preferred choice. The rooms are well appointed and meticulously maintained. The bedding was high quality. Room doors have functioning closing mechanisms which prevent/deter slamming, contributing to the quiet, peaceful
atmosphere. Breakfast was very good with several choices. Staff was friendly and helpful. Rates are competitive.

Room Tip: No preference.
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  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chriscpd98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Byron, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2012

Room is very nice. Price is higher than surrounding properties. Not pet friendly.
Noise from surrounding rooms transfers right through. EVERYTHING. you can share everything from burp to flush.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 2, 2012 via mobile

This is just an "ok" hotel for me. I've stayed in better before. I'm a non smoker and was placed in a non smoking room, however I could still smell cigarette smoke in my room...

There are better hotels out there!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimmybuffettfan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHG Care at Holiday Inn Express Hotel & Suites Ashland, responded to this review, August 3, 2012
Dear Jimmybuffettfan1,

Thank you for posting a review of our property about your stay with us. I am deeply sorry your stay was negatively affected by the smell in the room. Rest assured that this issue will be looked into since we strive to provide the best possible service and experiences. I appreciate your feedback as this is our best resource for improving guest services.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Janice A.
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loisville
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 25, 2012

Very clean. Rooms were great--clean, no unpleasant odors, comfortable temperature, comfortable beds. Breakfast was good and served with smiles.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 3, 2012

I sytayed at this hotel on a visit to Ashland, and I was worried about what kind of property it may be, but was pleasantly surprised at how well-maintained the property is. The staff were all very friendly. Everyone from the Housekkepers to the desk to, especially the ladies at the breakfast, were nice. The rooms were very modern, and the extra streams in the shower were surprisingly comfortable. I think i took an hour-long shower! The rooms were clean with flat-screen TVs in the room. The pool and spa were also very relaxing. Overall, I would say this hotel was very good, and I would definitely stay again!

Room Tip: Be careful not to miss the turn into the property when you first get there. It's a little trick...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LC1914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Ashland

Property: Holiday Inn Express Hotel & Suites Ashland
Address: 13131 Slone Ct, Ashland, KY 41102-7988
Phone Number:
Location: United States > Kentucky > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Ashland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ashland 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Ashland! Stay Smart with The Holiday Inn Express Hotel & Suites Ashland Kentucky Hotel! Traveling for business or pleasure the hotel has something to offer all Ashland s tourist. The hotel is located just minutes from the Paramount Arts Center and Historic Downtown Ashland. AK Steel and Marathon Oil Company are both located in close proximity to the hotel. Experience excellent customer service and exceptional quality at The Holiday Inn Express Hotel & Suites Ashland Kentucky where country music, mountain heritage, oil refining and steel manufacturing come together to create an unforgettable experience filled with southern hospitality. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Ashland
Holiday Inn Ashland
Ashland Holiday Inn

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