We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, friendly staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Best Western River Cities
Ranked #2 of 10 Hotels in Ashland
Certificate of Excellence
Reviewed December 5, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jacqueline T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (198)
Traveler rating
Traveler type
Time of year
Language

166 - 172 of 198 reviews

Reviewed December 4, 2012

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank SUSAN W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 25, 2012

The room was over stocked with furniture, it also had some sort of musty smell. The beds were way to hard. It did have a nice water pressure and also a good breakfast. But it is not worth the money that they charge.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

The hotel is generally in pretty good condition, but some of the fit and finish isn't the quallity that it should be. For example my room was in good shape and appeared that it had been painted fairly recent, but a few spackle holes could be seen as it looked like a 6 year did the work. This isn't something that would keep a person for staying there again though.

The breakfast was good and well stocked. The rooms were quiet and very clean even with the hotel being full. My room had a 40' flat screen which was really nice. I will definately stay there again.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank afiskness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Hotel is very dated- needs upgrading, more current decor- felt like I was staying at my grandma's house, smelled like it too! Staff was not good- had to wait around to check in. Not a nice place to stay. Wifi has serious problems, could not get any work done.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brandon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

I had a very nice stay; clean room, large wall mounted flat screen TV that swivels, Wifi, desk, comfortable bed, quiet, very clean. They have smoking rooms and THEY TAKE PETS!!! Well priced, front desk folks Brian, Julie and Tim couldn't be nicer or more helpful. Free breakfast that has a little bit of everything, and the lady running it is as sweet as pie and gives great service. ALL kinds of restaurants nearby, even a buffet restaurant directly in front of the property that you can walk to. I enjoyed my stay, the next time i'm in Ashland i won't bother to check any other place, as long as they still take pets (!), i'll just book here. I felt safe and very comfortable. I liked it alot. It's not brand new, but it's very well kept and very clean. I give them an A+++!!!

Last year when i was in Ashland, i had the unfortunate experience of staying at the Days Inn. It was a complete and totally disgusting filthy beyond description dump. So bad in fact, i reported them to the Heath Dept and Days Inn Corporate. I will never again in my entire life EVER stay at any Days Inn, regardless of where they are.

  • Stayed: August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank silvrgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

Me and my boyfriend stayed here for a weekend when a friend was getting married! one of the best hotels i have ever stayed in! and ive done a lot of vacations! the only thing that was wrong was one of the racks in the bathroom the screw had come loss but that was it, told the deck when we left and they fixed it. i highly recommend this hotel!!

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Schalyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ashland
7.9 mi away
Hampton Inn Ashland
Hampton Inn Ashland
#1 of 10 in Ashland
381 reviews
8.5 mi away
Holiday Inn Express Hotel & Suites Ashland
7.3 mi away
Fairfield Inn & Suites Ashland
Show Prices
Show Prices
Show Prices
2.6 mi away
Holiday Inn Express & Suites Ironton
8.1 mi away
Days Inn Ashland
Days Inn Ashland
#5 of 10 in Ashland
286 reviews
8.6 mi away
Ramada Limited Catlettsburg/Ashland
Show Prices
Show Prices
Show Prices

Been to Best Western River Cities? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western River Cities

Address: 31 Russell Plaza Dr, Ashland, KY 41101-7082
Phone Number:
Location: United States > Kentucky > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Ashland
Price Range: $107 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western River Cities 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Welcome to BEST WESTERN River Cities! Situated off Country Music Highway US 23, the BEST WESTERN River Cities is an affordable and comfortable Ashland hotel for business and leisure travel, plus it offers convenient access to AK Steel, Our Lady of Bellefonte Hospital, Russell Railroad Days and more. Guests of the BEST WESTERN River Cities will find that each well-appointed guestroom comes complete with all the comforts of home, including cable satellite television with HBO(R) and free high-speed Internet access. For a great start to the day, a complimentary deluxe hot breakfast is served to hotel guests every morning, and for a great end to the evening, a "cookie break" is offered each night. The on-site outdoor heated swimming pool is a great way to relax and the fully equipped fitness center is the perfect way to get a workout in while traveling on the road. Business and corporate travelers will also enjoy this Ashland hotel's on-site business center, meeting and banquet space that can accommodate up to 100 people, complimentary airport and train station shuttle service and close proximity to area businesses and medical centers, including AK Steel, Our Lady of Bellefonte Hospital, Kings Daughters Medical Center and CSX. Just outside this hotel in Ashland, guests will find plenty of things to do and experience, including downtown Ashland, the Paramount Arts Center and more. In addition, Ashland is also home to popular festivals and events, including the Greenup County Horse Show, Russell Railroad Days, Greenbo Antique Show and Poage Landing Days. Greenup County is also the only county that has two Congressional Medal of Honor winners. No matter what you're traveling to or through Ashland, Kentucky for, the BEST WESTERN River Cities will make your stay truly memorable and enjoyable. Book a stay online and save today on a hotel that features real Southern hospitality, comfortable accommodations and affordable rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Hotwire and HotelQuickly so you can book your Best Western River Cities reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing