Everything that can go wrong did!!
We booked into the hotel on the 16th of January for 2 nights and arrived at around 4 pm.
As the 4 of us got into the room we asked for the WIFI (primary reason for booking this particular hotel) and were told that it would be switched on in a few minutes and somebody was bringing us the password. We waited for an hour nothing happened!! Time to take a shower but alas there were no towels in the room!! Called for that and answer we got was laundry was not out yet!!
Okay we will watch TV but no remote!! You are getting the idea!!!
Then when we shut the door there was a buzzing sound and this was the icing on the cake!!
The porter offered to fix the door and I finally asked to see the manager to complain.
I told her the service was bad. She said she could not do anything about it???
Seriously the manager could not do anything about it??
The person who paid the same amount got a better service than we did and we did not even get an apology!!
We packed and left!! While we were packing still there was no towels and WIFI!
- Official Description (provided by the hotel):
- Hotel has 100 rooms made up of 54 standard, 8 family suites, 32 deluxe and 6 superior deluxe rooms ... more less
- Reservation Options:
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