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“Overwhelmed”

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Outrigger Fiji Beach Resort
Ranked #4 of 9 Hotels in Sigatoka
Certificate of Excellence
Sydney Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Overwhelmed”
Reviewed September 18, 2007

For our first real holiday in 8 years we were very happy with the Outrigger. Everyone was so friendly and helpful it was great.
The room we stayed in was a Ocean Breeze 1 bedroom suite and it was fantastic just what we wanted. The butler service was a real surprise too.
The food was great even for our toddler very happy.
We will go back again for sure, next time for longer!
Thanks to all at Outrigger.

  • Liked — It was clean, comfortable and modern also it was child safe including the balcony
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mrgreedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
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English first
Auckland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2007

My husband and I stayed at the outrigger last week and had a fabulous holiday here. I found the premises to be stunning, the hotel room was gorgeous and modern (and I am FUSSY!!!) staff so friendly and helpful. It is not a gorgeous beach but i was aware of that before booking. It is ok but certainly not the aqua water, white sand beach you get on an island.
The outrigger is perfect for a resort experience and allows plenty of activities so that you can do as much or as little as you like.
Food is very expensive but i think that would be the same anywhere you stay!

  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CloverCampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 17, 2007

My family and I had the best stay at the Outrigger on the Lagoon, Fiji. What can I say about the staff , they are the most beautiful, fantastic, friendly people I have ever meet and it is the people who work in the resort that made our stay very memorable. We stayed in a plantation bure and it was beautiful and the bed was the best. The food was excellent and if you go you must dine at the Ivi Restaurant excellent. The kids club has wonderful staff and my daughter looked forward to it each day. Bebe spa was beautiful, so relaxing and the coffee up there was great. The resort has a doctor that comes in every morning which was a great help to us as our baby became unwell after our first day and she carries all medications needed. We loved our holiday it was the best we have ever had, so relaxing and we are already planning our trip back to the Outrigger next year but for longer, as 9 days for us was not enough.

Lapenta Family
September 2007

  • Liked — Very Comfortable, the bed and pillows were the best
  • Disliked — nothing
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank happyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 13, 2007

My wife and I flew 8000 miles to celebrate our 20th wedding anniversary. We booked the Outrigger's double beachfront bure which is ther finest accomodation right on the beach. Upon arriving, we were told that a mistake had been made and that someone in reservations had overbooked the bure. Therefore, they would like to offer us a subsititute room along with a complimentary dinner and massage,

They then proceeded to show us the subsitute room which was located right by some construction that was going on. All you could here was hammering and drilling.

The General manager was indiiferent, inflexible, arrogant and unwilling to provide an acceptable compensation to us. The General manager's approach to solving their incompetence in bungling our reservations (which were made almost 3 months prior) was insulting. My wife and I left three hours later and went to the Sheraton Hotel in Denarau island, Fiji. We were extraordinarily happy with the Sheraton.

  • Stayed August 2007, traveled as a couple
    • Value
    • Check in / front desk
    • Rooms
    • Service
Helpful?
8 Thank footlooseGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 26, 2007

All i can say is if you go to this hotel, you put your life in your own hands.

FIRST NIGHT: We were so excited to be in Fiji and after three weeks travelling New Zealand wanted some chill time. On arrival as i got of the transfer bus i was propositioned and told i could have any male i wanted, this was while my husband was getting the bags and to say it went from bad to worse is a understatement. We where shown our room wich was ok but again pricey for what you pay and then on to the buffet for evening meal, the food was overcooked in this one restuarant and inedible. However we remained optimistic

Second day - we were told that we would have to pay for evening meals although we had booked half board and we spent the rest of the holiday going to reception to see if they had got hold of the tour operator to sort this out, they finally did on the last day, the staff where not helpful and we had to keep requesting to see management.

The staff are only interested if you tip if you dont you may aswell forget it and reside yourself to the fact that your departure date wil come. And then there was the food we ate in the fine dining restaurant to be served raw chicken, when we advised them the chicken was raw they sent it away and then returned again with two more plates of raw chicken for us to eat. My husband and i from this time ate every night in one restaraunt which served Pizza and ate that for the rest of the trip as we did not trust anything else.

I feel sorry for anyone who has booked to go to this hotel, i have never been any where worse in my life, the standard is appaling and the hotel needs a complete rethink, the staff are rude and ignorant the management dont listen and the food well if you like food poisoning go ahead. The only time we enjoyed ourselves was when we where away from the hotel.

Simply Dont Go !!!!!!!!!!!!!!!!!!!!!!!!

  • Liked — nothing
  • Disliked — everything
  • Stayed February 2006, traveled with family
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank rowan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 22, 2007

We stayed at the Fijian as well as the outrigger, and we loved both of them for different reasons. The temperature of the pool was a bit chilly at the outrigger so swimming for me was out (although my 14 month old didn't seem to complain) and the pool is gorgeous! The food at breakfast was to die for and also thoroughly enjoyed the dinners. The 'bulter' service is only availiable for some room types - my advice is to pay the extra and upgrade! you will love the champagne and snacks, then bottled water and then desert and a nightcap brought to your room. We cant wait to return!!

Stayed August 2007
Helpful?
4 Thank carriemeade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 17, 2007

Our family stayed at the Outrigger in July. It was our second visit to the resort . When we originally visited the Outrigger we vowed that we would be back. Our more recent visit certainly did not disappoint. As soon as we arrived I couldn't help but be overwhelmed by the sense of relaxation that pervades. It's an awesome resort with stunning gardens. The highlights of our stay would have to include fantastic meals, with the ultimate being at Ivi; wonderful service from the beautiful Fijian staff who are just so keen to help out; and the new day spa Bebe. It is the most amazingly relaxing experience and a must do for your trip to the Outrigger. We're keen to make this an annual visit!

  • Liked — Clean, comfortable and so, so relaxing
  • Disliked — We liked it all
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger Fiji Beach Resort

Property: Outrigger Fiji Beach Resort
Address: Sigatoka, Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#3 Spa Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
#4 On the Beach Hotel in Sigatoka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Fiji Beach Resort 4.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji Beach Resort Sigatoka
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger

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