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“Family Holiday”

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Outrigger Fiji Beach Resort
Ranked #4 of 9 Hotels in Sigatoka
Certificate of Excellence
Brisbane Region, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family Holiday”
Reviewed September 1, 2014

Most relaxing and beautiful place to stay, staff are fantastic, very well organised and they look after your children very well, have kids club and activities everyday for your children while the parents can go out for the day or just relax by the pool side or even go snorkling by their famous reef, recommend for family O yeah

Room Tip: All rooms are great, we had end room...
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  • Stayed April 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank igboyns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, September 2, 2014
Dear igboyns
We sincerely thank you for taking the time to provide comment on your recent holiday at our beautiful resort. I am absolutely thrilled that we could provide you with such a memorable experience. As you have stated in your commentary, our staff are what sets us apart from all of the other resorts, not just in Fiji but also Australasia – We are truly blessed with the warmest and friendliest team you could ever imagine.
igboyns, Once again we thank you for your comments. All of my team looks forward to the day when you return to Outrigger on the Lagoon . Fiji.

Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
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  • Cleanliness
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Wodonga, Australia
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 1, 2014

From the first big bula we got at the front gates we knew this was somewhere great. We stayed in a bure with our toddler for 5 nights for our honeymoon. Service and friendliness could not be faulted. Very family friendly. Different restaurants and bars cater for everyone. Ivy restaurant was our favourite. Very easy to arrange day tours and baby sitter. Will recommend to anyone

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ebaus2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, September 2, 2014
Dear ebaus2012
Bula and sunny greetings from the team at Outrigger on the Lagoon . Fiji! We are delighted that you had such an enjoyable honeymoon experience at our beautiful resort.
As you found out, it is our staff that makes the difference – unbelievably friendly and engaging! Thank you for your comments regarding our restaurants, in particular our fine dine restaurant Ivi! – It is easy to understand why they are rated as the best in the South Pacific.
Ebaus2012, Once again we thank you for your comments - All of my team looks forward to welcoming you and your husband to be back to our beautiful resort next year.

Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgwater, United Kingdom
Level 6 Contributor
157 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed September 1, 2014

Travelled a long way to stay here for a family wedding. Ended leaving with no regrets except that in the end we had to leave to travel home.

The facilities and staff epitomise the Fiji nature.... BULA :). Read all the resort reviews after we had booked due to a wedding package.... we later changed several items without it being a problem with the resort.

Not being normally people who stay in Hotels, let alone resorts, we were impressed to say the least! Leaving the reason for our stay aside I would say that WOW!! is just not enough.

Rooms were great. Stayed in 804.The cleanliness, service, access and facilities were only outdone by the staff :) who even at a certain times when we were saying 'Hi' in another room, gave all the niceties' rather than just leaving us a card on the door handle. Most of the time we were far to busy to even notice but a nice touch when we were. 10/10

Spa, what an indulgence though well worth doing and go for the best you can afford. If you can try the 'two' together, It was great .... score yourself if you do

Food options, personal choice I guess? Work out what you expect to need before you arrive. No doubt you will still have a lunch ticket or two left at the end should you take out the meal option. We did and had no regrets as there are enough choices of places to eat for variety (Those who may wonder, no we did not just stay and eat in resort) Even if you take all the tickets for everyday of your stay they are usable against any of the restaurants although a small supplement may be needed naturally. Buffet always good and any entertainment was just so suitable for location. Higher end restaurant price comparison seems to depend on where in the world you lived. Wine though was expensive even for mediocre

Pools - choose Adult or Family both are fun as is the ability to be away from children should you wish

Gym - anything you may need if you are on holiday and just do not want it to hurt too much when you get back home.

Shops - not the cheapest to buy washing powder and necessities but they are available.

Location - Far enough away but accessible no matter where you fancy travelling or what you want to do.

Extra Facilities and activities - There are many and quite varied we tried a few and enjoyed be it Sarong painting or snorkelling. I know the latter has raise comment before, sometime in the negative, it is not a new reef hence the calm waters of the lagoon. The coral is limited and tends to be hard though some soft if you swim out can be found. Fish variety was better than expected with the salt water content being ideal allowing you to just float and watch.

If you are more of an artist or craft orientated see what classes are on especially the sarong painting

Any more to be honest you need to experience personally for a subjective opinion as to the reason of your visit.

To stay again for sure.

Room Tip: The beach is Coral formed so shoes needed for comfort
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  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank world_is_your_oyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, September 2, 2014
Dear world_is_your_oyster
Sunny greetings from Coral Coast!
I am absolutely thrilled that you and your family had such a wonderful holiday experience at our beautiful resort!
It is easy to understand why Outrigger on the Lagoon . Fiji was voted as the “Number One Family Resort” in all of Australia and the South Pacific at the recent Trip Advisor “Traveler’s Choice” awards. As you found out we are blessed with the friendliest staff you will find anywhere in the world. There is seriously so many activities to undertake and as you have highlighted great snorkeling just off the beach. Thank you for your comments on our restaurants – it is easy to understand why they are rated as the best in the South Pacific – Refer Ivi Restaurant on Trip Advisor! I have noted your comments in relation to the price of wine at the resort. Unfortunately all imported wine is hit with a 42% import duty when it arrives in Fiji – This is why it is not as cheap as a lot of people would expect!
World_is_your_oyster, we sincerely thank you for taking the time to provide comment on your recent holiday at Outrigger on the Lagoon . Fiji.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2014

Our room was comfortable, clean and tidy, serviced daily. The grounds and gardens are very well maintained. Everyone was very friendly throughout our stay from start to finish. Special mention to Susanna and Epineri at the adult pool area. Susanna even remembered our names and drinks from last year, incredible considering the thousands of people that she would have served during that time. Epineri greeted us by name with a huge smile and handshake each day. Great choice of restaurants all with friendly welcomes, we took the meals package which could be used everywhere although the some menu items at the Sundowner and all at the Ivi require additonal payment, which we were aware of. Overall this was good value with only drinks to pay for, but expect the 5 star price. Our butler, Semi, was excellent and made a special effort for our wedding anniversary as did the staff at the Ivi. All the team at the buffet restaurant were great especially Aliti.
As the resort is on the Coral Coast the beach has coral which is to be expected as the location suggests but is cleaned and raked everyday. Cocktail bar had entertainment nightly.
Great stay, made us feel like family. Will definitely go again.

  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Sybil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 31, 2014
Dear Sybil B
Greetings from the team at Outrigger on the Lagoon . Fiji! Thank you for taking the time to provide comment on your recent holiday.
I was delighted to read that you enjoyed your time at our beautiful resort - our staff makes all of the difference! I will most definitely share your comments with Susanna and Epineri from the Vahavu “Adults Only” swimming pool. I have also passed on your best wished to Semi and Aliti.
Sybil B, I am absolutely thrilled that my team could provide you with such a memorable anniversary and holiday experience. We all look forward to catching up with you again at some time in the not too distant future.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
114 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 29, 2014 via mobile

This was my first time to Fiji. It's a lovely spot for a family holiday.

We stayed here for my 30th birthday. I didn't get any of the food packages as I'm not a massive eater. Our bill for 2 adults was $1000aud for 5 days. Please consider this when deciding to get meals or not.

The hotel was lovely, had everything you needed. Kids pool, adult pool, plenty of bars, restaurants, activities and a gym! For all you fitness nuts the gym is great and 24 hrs. We had a ocean view room, I wouldn't have paid the upgrade price. We were on the 7th floor and the views were ok. My parents had a resort view room on the 6th floor and had similar views. Rooms were however spacious and comfortable.

We dined at the at the Buffett, it was great on the Italian night, not so great on the traditional night. The pool bar menu was excellent and well priced. Sun downer restaurant was a let down, menu was ok, service was average food was passable. Room service pizza was great, burger was $20.

Bebe spa - amazing, breathe taking views and very professional.

Kids club, we had a few issues. My friends 1.5 year old was found wondering on her own away from staff at the breakfast babysitting. My niece and nephews (7,7,4) couldn't have been more excited for the parents to get home and the Mei Mei to leave. And in another instance my friends 11 yo had a chair thrown at him in the pool while in kids club. Make your own judgements but the service was not up to the standard we felt comfortable with in our family.

Staff we lovely, our Tali was amazing and we enjoyed the canapés in the afternoon. Guest services and tour desk were not helpful at all. We went to robin carouse island for the day - not worth it. You pay to go there facilities are backpacker standard and you pay for everything while there approx a $139FJD tour + activities. Research your day islands well!

Hot tips - visiting villages take coloring pens and paper to give to locals.

Traveling with kids pack snacks as food is expensive

Adults don't forget you can drink duty free in your rooms at the resort!!



Stayed August 2014
Helpful?
4 Thank Jasmineo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 31, 2014
Dear jasmineo84
Sunny greetings from the Coral Coast!
My team at Outrigger on the Lagoon . Fiji are all about providing quality holiday experiences to our guests. It is obvious from your comments, that in your case, we did not deliver on this expectation - We sincerely apologise for this occurrence!
I note your comments regarding the service from our Kids Club and meimei nannies – I assure you that we have the best nannies and Kids Club attendants that you will find anywhere in the South Pacific. They are attentive, caring and most importantly the children love them.
I was delighted to read that you enjoyed the friendly service from our staff – They are our number one asset at Outrigger on the Lagoon . Fiji. I was also pleased to read that you enjoyed the many and varied restaurant options that we have on offer.
Jasmineo84, Once again I apologise that your stay with us was not up to your standard. I assure you that we embrace all comments and that we take a proactive approach in resolving all areas of concern.

Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 28, 2014

Everyone was so friendly greeting us daily people we met only once remembered us and greeted us personally when they seen us next. Highlight of the holiday would have to be the adults only pool great food great cocktails (by epineri) people like Epineri, Susana, Waisele, Amena and Vani just made it that much better. If you sit and get to know them you will see why. Cannot wait to go back to see our new friends who made us feel like family. Great work guys.. Can't wait to see you soon..

Room Tip: I suggest a bure as you don't have to climb up stairs each time you want to go to the room.
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  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Ashleigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 31, 2014
Dear Ashleigh S
Bula and sunny greetings from Outrigger on the Lagoon . Fiji.
We are absolutely thrilled to read that you enjoyed your holiday at our beautiful resort!
As you found out, we are blessed with the friendliest staff that you will find anywhere in the world - I will most definitely share your comments with the team at Vahavu - Epineri, Susana, Waisele, Amena and Vani! As you have stated, they are like a second family.
Ashleigh S, once again we thank you for your comments - all of my team looks forward to welcoming you back to our beautiful resort at some time in the not too distant future!

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waitara
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 28, 2014

Travelled with 2 adults and 2 children (ages 3 & 5). Overall, we had a pleasant stay. Grounds are beautiful and well kept. Beach is disappointing, but we knew this before travelling having been to the coral coast previously. Food was great, especially at the Sundowner Bar and Ivi Restaurant. Kids area in pool could do with a makeover and the pool was too way to cool for the weather - I heard many people mention this especially given it was quite breezy throughout our stay. Nanny service is great and very affordable and we also used the kids club, even for our youngest who had just turned three. Note that it's not a babysitting service rather three sessions a day where it is expected that the kids take part in the planned activities. My kids cried each session when we left them only to return to having them say they had a great time. Used the gym (pretty basic, but adequate to maintain things whilst away) and the tennis courts. Adults pool is also nice. The only feedback I have is for the pool to be heated and I also think there is loads of potential on the short walkway along the beach - it's currently old cement and looks awful. The best part of our stay was the staff. Everybody was friendly and fantastic with the kids.

Room Tip: We were upgraded from an ocean deluxe room to a one bedroom suite. The suite was on a lower floor so...
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  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Harvhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 31, 2014
Dear Harvhouse
A huge “Bula” from the team at Outrigger on the Lagoon . Fiji!
I am absolutely delighted that we could provide you and your family with such a memorable holiday experience! As you found out the best thing about a holiday at our beautiful resort is our amazing staff.
I apologise that our pool was a little bit too cool for your liking – Fortunately for us this only occurs a couple of weeks each year!
I appreciate your comments on our Kids Club and meimei nanny facilities. This is a wonderful service that allows us to take good care of the children which in turn allows Mums and Dads some much needed time together.
Harvhouse – Once again we thank you for your comments - We all look forward to welcoming you back to Outrigger on the Lagoon . Fiji, at some time in the not too distant future!

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Outrigger Fiji Beach Resort

Property: Outrigger Fiji Beach Resort
Address: Sigatoka, Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#3 Spa Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
#4 On the Beach Hotel in Sigatoka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Fiji Beach Resort 4.5*
Number of rooms: 254
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji Beach Resort Sigatoka
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger

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