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“My experience” 5 of 5 bubbles
Review of Outrigger Fiji Beach Resort

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Outrigger Fiji Beach Resort
Ranked #3 of 9 Hotels in Sigatoka
Certificate of Excellence
Broadbeach, Australia
Level Contributor
4 reviews
“My experience”
5 of 5 bubbles Reviewed August 26, 2013

I would like to congratulate all the staff and locals of the Outrigger on the Lagoon, my girlfriend and I booked a my time holiday, it was amazing. The staff were friendly, always helpful. Our aim was a flop and drop and that is what we got. I would highly recommend this resort to family and friends. We will return, thanks to all the staff. Loved the child free pool.

Room Tip: Ocean view rooms are great.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michele P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 27, 2013
Dear Michele P

Sunny greetings from Coral Coast!

I am absolutely thrilled that you and your girlfriend had such a wonderful holiday at our beautiful resort! We really appreciate the time you have taken to provide positive comment. Thank you for your comments about our staff around the resort. They seriously love coming to work and engaging with our guests. I was delighted to read that you enjoyed relaxing around our new ‘adults only” swimming pool, Vahavu! This new venue has become a huge hit with couples and singles that just want to chill out!
Michele P, once again we sincerely thank you for your comments! We look forward to the day when you return to our beautiful resort.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,926 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (925)
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English first
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

We have just arrived home from a wonderful 9 nights at the Outrigger. Where to start. We stayed in an interconnecting room which was perfect for our family (6 & 4 yo), Although the room was a walk to all the pools and restaurants it was an amazing view and really not a problem. The room was clean and the room was kept to a great standard during our whole stay. We had a wonderful butler who provided us with our canapés and drinks each night - what a lovely touch. The pool was amazing and great for the kids, we were able to relax by the pool while our kids played safely in the kids pool. The food was plentiful and a great range, we prepaid all meals and although at the time of booing seemed a lot it was great to not have to think about it on a day to day basis. The kids loved the kids club and were really happy to go each session, this was because of the staff and the great activities they had plaaned.The adult pool was a great escape and an absolute must. We also experienced the Bebe spa the view and the layout was great. The only flaw was that the two therapists we had were quietly chatting throughout our session, which was really disappointing. Whilst there an absolute must to do is spend the hour doing the behind the scenes tour, it was so refreshing and informative, the kitchens was spotless.

Room Tip: We stayed in 828/827, in an interconnecting room
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Whatatrip2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 26, 2013
Dear Whatatrip2011_11

A huge “Bula” from the team at Outrigger on the Lagoon . Fiji!

We are absolutely thrilled that you had a wonderful holiday experience at our beautiful resort. I have noted your comments regarding the lack of service that you received from the two therapists at the Bebe Spa – I assure you that both of these ladies have been given a very stern warning as their actions were totally unacceptable! Thank you for joining with me for the back of house tour. For intending travelers to Outrigger every Tuesday morning I take our guests on a tour of our back of house operations. This includes the kitchen, laundry, engineering, HR and purchasing departments. This is a great way to observe how a large resort operates!
Thank you for your glowing comments about our new “Adults Only” swimming pool, Vahavu! This new facility has been an outstanding success with our guests.
Whatatrip10_11 - We all look forward to the day when you return to Outrigger on the Lagoon . Fiji,.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
2 reviews
5 of 5 bubbles Reviewed August 25, 2013

A spotless resort with exceptional staff, restaurants, location, cultural events and shops. There are enough cultural events in house that you can happily stay at the resort full time, or venture out and see the local area with a great tour desk to help you decide where to go. The restaurants and buffet breakfast were sublime and we found the meal package great value. Would absolutely recommend this resort to anyone.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hattieandhound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 25, 2013
Dear Hattieandhound

Bula and sunny greetings from Outrigger on the Lagoon . Fiji.

To have our resort rated as the “Best Family Holiday Ever” is a wonderful acknowledgement! We are absolutely thrilled to read that you enjoyed your time with us!
As you have stated – great restaurants, heaps of activities and to top it off outstanding warm and friendly staff – This is what Outrigger is all about!
Hattieandhound, once again we thank you for your enthusiastic comments. All of the team looks forward to the day when you return to our beautiful resort.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

We have just returned from 8 fantastic nights at the Outrigger. We highly recomend the resort for those looking to get away with the family. The Ivi resturant and Sundowner Bar both rated highly with us, as did the Nanny service for those evenings. Truely friendly staff and something for the entire family to do at all times. Special mention to Luke at the driving range - I left with a much improved Fiji time swing!

Room Tip: Delux rooms are small for the family so if your travelling with older children consider other option...
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayson2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 25, 2013
Dear Jayson2013

We sincerely thank you for taking the time to provide comment on your holiday at our beautiful resort.
As you have stated in your commentary, our staff are what sets us apart from all of the other resorts, not just in Fiji but also Australasia – We are truly blessed with the warmest and friendliest team you could ever imagine. I will most definitely share your comments with Luke from the golf driving range! As he explained – just slow that swing down – Fiji time! Thank you for your comments on our restaurants and our meimei nanny service. I was delighted to read that your children enjoyed the many activities at the resort.
Jayson2013, Once again we thank you for your comments. All of my team looks forward to the day when you and your family return to Outrigger on the Lagoon . Fiji.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, ACT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

Bula! We spent 8 wonderful nights at the Outrigger in mid-August. From the time we arrived and were warmly welcomed, to the time we regretfully departed, we were surrounded by friendly and obliging staff. Staff who made a particular effort to help us celebrate our 37th wedding anniversary on the last day of our stay.
Our room was 809, just far enough away from any noise from partygoers in the pools or various wedding function areas around the resort. It was very well appointed with a wonderful view over the resort to the ocean and fringing reef.
We did our best to enjoy all of the facilities on offer, and had a great time snorkelling, kayaking and getting plenty of exercise exploring the beautiful flora in this large resort. It was also a treat to interact with the local wildlife: to catch (and release) hermit crabs on the beach, to create a feeding frenzy amongst the little fish in the shallows with some leftover scraps from breakfast, and to watch and listen to the frogs that emerged every night for their nocturnal activities. It was a photographer's dream. I couldn't stop taking photos of all the exquisite flowers, trees, nooks and crannies. And the sunsets were surreal.
There are plenty of food options and while the standard of the food was generally high, a couple of our meals suffered from disappointingly small portions. It would also have been nice to have a good range of simple sandwiches or other snacks when breakfast was so satisfying that you just wanted something small to tide you over until evening. The buffet breakfasts and dinners are designed for big appetites and have plenty of delicious variety.
One area we particularly appreciated was the adults only pool area. An early morning swim and coffee at the swim up bar was a great way to start the day, and a quiet afternoon of reading in the comfy lounges of the undercover area was very relaxing.
The one downside for us was the Wifi availability. We paid for 7 days access to Wifi but for much of our stay, it was nonexistent or intermittent at best. There were things happening back home that we needed to keep in touch with, and so there were periods of frustration and our calls to the IT folk didn't seem to improve our access.
Some staff made a particular impression on us during our stay. Our butler Lusia was just wonderful - so friendly and helpful and the effort she made to help celebrate our anniversary was something we will never forget. We saw Edwina every morning at breakfast and what a delight it was to see her smiling face and enjoy her warm greeting. And of course Mosese - what a gentleman, what a host, what a friend. To be honest, we found all the staff gracious and friendly and have raved about them ever since. Thank you Outrigger for all the happy memories of fun in the sun, romance in the evening, all with first class facilities, friendly staff, the talented musicians. We hope to come back one day. Vinaka!

Room Tip: 8th floor from 800 to 810 are quietest and have best views of the ocean. I didn't want a Bure wh...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rose1455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 26, 2013
Dear Rose1455

Greetings from the team at Outrigger on the Lagoon . Fiji.

We are delighted that you had such a wonderful holiday experience and 37th anniversary at our beautiful resort. Thank you for your comments in regards to our staff! I will most definitely pass your comments onto Lusia, your butler. You can clearly understand why Outrigger was voted the best resort at the recent Fiji Tourism Awards. We are blessed with the friendliest staff you will find anywhere in the South Pacific.
As you found out, Fijians love a celebration! I was delighted to read that they made the day of your anniversary a special day indeed! I was also pleased to read that you enjoyed the facilities at our new “Adults Only” swimming pool, Vahavu - What a great place to chillout! I do apologise for the wifi reception. Only this week we have upgraded this facility to allow for better reception.
Rose1455, I am absolutely thrilled that my team could provide you with such a memorable holiday experience.
We look forward to catching up with you again at some time in the not too distant future.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

I will start by apologising for the length of this review but tried to add details that I was looking for when reading reviews :) We have just returned from our 10 day family holiday with twins aged 5, mum and best friend. We stayed in a Family Plantation Bure (Rooms 452 and 453) which was great as it has an interconnecting room so if someone woke up early they could go and relax on the couch in there and not disturb others. Our bures were located next to the adults pool which closes at 6pm. We encountered three weddings in the pool venue which could get noisy but kids were so tired after fun filled days that they slept through it and latest finish was 10.30pm. I beleive that there was pretty much a wedding everyday at the Outrigger and was greatful that they did not all use this venue as that may have been annoying. Our Talai Butler (Jerry) was great and could not fault anything. We used the mei Mei service for the four adults to go and enjoy a massage together and Naumai was lovely and wished I had utilised this earlier in our stay rather than day prior to leaving. 2 hours cost $38 FJD (approx $23AUD - converted at 1.60). Ana and Paulina from Housekeeping were deligtful and nothing was too much trouble. We at at the Sundowner 2 nights and the Pizza's were lovely but the steak left a bit to be desired as did the lack of steak knives! We had the Buffet Breakfast daily $42FJD which was lovely and tied us over until dinner (kids had a buffet lunch when we could drag them out of the pool!) We ate a couple of nights at Vale Ni kana (various Buffet dinners - Bula Semi, my kids thought he was great!) which all were nice and 2 nights at Bavari restaurant and would have eaten more times there but the Aisan/Indian Menu was not amendable to all in our party. Shame they don't offer their lunch menu at dinner time as we found the menu for lunch was great (Example, fish and chips and Ceaser salad) I was surprised that there were not more fish dishes on menus. We tossed up whether to get a meal package and were greatful that we didn't and we are generally good eaters :) Staff were lovely, kids club great my daughter asked if she could go every morning. Pool was large but felt a tad cold all the time and the bottom of the pool is quite rough in spots (obviouslys needs a repair) as the kids grazed themselves on it - no big deal though. We caught the local bus into Sigatoka ($1FJD) and this stops directly outside the resort and is s great way to see the local area and would recommend this (just not at school time or you will be caught on a bus with a hundred kids! Certainly an experience :) We did a tour to the local Village and had a Kava ceremony and the opportunity to buy their local goods and learn about the Fijian way which was great, unfortunately some ignorant people were on this tour and please be mindful to take a sarong and wear sleeves (tshirt is fine and sarong is to cover your knees). The massive BULA on arrival set us up for a wonderful stay and would definately return. Wish it was a tad closer to the airport as about an 1 hour drive away - but well worth it. On a final note, three out of the four of us felt that we did not get the massage described at Bebe Spa but the ambience is wonderful. Bula Vinaka

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank moo21_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 25, 2013
Dear moo21_2000

Sunny greetings from Outrigger on the Lagoon . Fiji!

We really do appreciate the informative comments that you have provided to readers of Trip Advisor – No review is ever to big!
It sounds like you and the twins had a fabulous holiday! Thank you for your comments about our staff. I will most definitely share your comments with Anna, Jerry, Naumai and Paulina. I have noted your extensive comments regarding your meals at the resort – Obviously we still have a little bit of work to do to refine our service in this area of our operations! I will also follow up with our spa manager regarding your treatments.
Moo21_2000, once again we thank you for taking the time to provide comment on Trip Advisor.

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sawtell
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

We just had a family holiday with our 2 children aged 9&8.
We stayed in a plantation bure - nice and private where ours was situated sharing a path with one other bure - hammock out on the deck was cause of many an argument! They were a bit on the small side from what I had envisaged, and the kids foldout bed was just standard size. But overall happy with it and glad we upgraded from the resort style accomodation.
The welcome we received was wonderful especially at the end of a long day - we arrived after 9pm - and the concierge and bookin staff could not do enough for us.
The people in general were wonderful. Their attitude was spot on, always happy - and so nice with the kids. You end up saying 'Bula" 150 times a day!
Much is said about the "Fiji Time" thing and its effect on service - but we did not find that at all - service was great and prompt 95% of the time.
Choice of restaurants was good - with 3 options for the kids to eat at as part of the "kids eat free" deal that we got. breakfast had a full range of options.
Plenty of activities for the kids throughout the day with scheduled events varying from crab racing, snorkelling, treasure hunts, coconut bowling, volleyball, kava ceremonies.
Talai butler service was great - they are very helpful and will do anything to make your stay comfortable
We found the days all meshed into one - which I regard as the sign of a good holiday. Before we knew it it was time to go home :(.

Room Tip: Try and get a bure away from the main paths
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SawtellRocket70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OutriggerFiji, General Manager at Outrigger Fiji Beach Resort, responded to this review, August 25, 2013
SawtellRocket70

Greetings and a very big “Bula” from the team at Outrigger on the Lagoon . Fiji.

Thank you for your review! It sounds like you and your family had a wonderful holiday at our beautiful resort. As you found out there are plenty of activities for the children as well as Mum and Dad. We appreciate your comments about our talai butler service – This service is unique to Outrigger on the Lagoon . Fiji and provides one on one time for our guests with our butlers to ask all of those questions about Fiji.
SawtellRocket70, Once again we thank you for your comments - hopefully we will see you and your family back at our beautiful resort at some time in the not too distant future

Vinaka and Warm Regards
Peter Hopgood
General Manager
Outrigger on the Lagoon . Fiji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Outrigger Fiji Beach Resort

Property: Outrigger Fiji Beach Resort
Address: Sigatoka, Viti Levu, Fiji
Location: Fiji > Viti Levu > Coral Coast > Sigatoka
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Sigatoka
#3 Spa Hotel in Sigatoka
#3 On the Beach Hotel in Sigatoka
#3 Romantic Hotel in Sigatoka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Fiji Beach Resort 4.5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Outrigger On The Lagoon Fiji Hotel Sigatoka
Outrigger Lagoon Fiji
Outrigger Hotel Sigatoka
Outrigger Fiji Beach Resort Sigatoka
Outrigger Resort Sigatoka
Outrigger Sigatoka
Fiji Outrigger
Fiji Lagoon Outrigger
Sigatoka Outrigger

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