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“great trip and fun”

Sigatoka River Safari
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$126.00*
and up
Jet Boat Safari on the Sigatoka River
Ranked #1 of 18 Tours in Sigatoka
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Fiji's original and the World's First jetboat & village safari,is a half-day, uniquely Fijian adventure into the "Heart and Soul of Fiji", aboard our purpose-built Safari jet boats. Our guests will travel along the majestic Sigatoka River to visit an authentic Fijian village and experience a day in the life of the real ‘kaiviti’ (Fijian). To bring the Safari adventure to life, your driver/guide is assigned to each group and introduces passengers to the rich culture of the Fijian people and shares the history, customs and legends of the area. Sigatoka River Safari began operations in 2006 and quickly established itself as a premier attraction by winning the Best Fiji Experience in 2008 and Best Adventure Tour in 2007 at the annual AON Fiji Excellence in Tourism Awards, also winning 6 consecutive TripAdvisor Excellence Awards putting itself into the Hall of Fame as the Number 1 Outdoor Activity in Fiji. In 2017 secured World Travel Award Australasia's Leading Adventure Tour Operator
Reviewed January 13, 2014

i was travelling alone on this trip and had thought it would be a boring trip but the odds of that was turned starting from the pick up transfer to the signing of our life away and than taken to our boat ride, our short ride tour guide was very nice, fun, and made us all feel at home and even made the trip something to look forward to we reached the port was briefed and were loaded to two boats trip up the river was fun and exciting much knowledge was told... than came the village very nice how there had there entrance... very original.. we were showed around the village and were directed to the chiefs house... very very nice.. had kava ceremony and drank kava soon after we had a nice little lunch and had taralarlar everyone were picked to dance and than time came for us to leave they sang the farewell song by man and your boys...... very nice. On our way back we were told 360 turn was going to be done boy was it fun we all got wet. what a trip i will tell others what a great trip it was, request lepani as the captain he is the best to do 360 crazy man..

Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"captain jack"
in 173 reviews
"the jet boat ride"
in 119 reviews
"village visit"
in 94 reviews
"sigatoka river"
in 124 reviews
"magic mike"
in 39 reviews
"kava ceremony"
in 246 reviews
"lady gaga"
in 62 reviews
"music and dancing"
in 23 reviews
"degree spins"
in 30 reviews
"village life"
in 62 reviews
"sponge bob"
in 24 reviews
"village children"
in 38 reviews
"change of clothes"
in 32 reviews
"traditional lunch"
in 20 reviews
"local village"
in 68 reviews
"high speed"
in 17 reviews
"great fun"
in 69 reviews
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1,089 - 1,093 of 1,342 reviews

Reviewed January 12, 2014

Well organised, all the staff were super friendly. Captain freddy was a crack up and very knowledgeable. The kava ceremony with the chief and the elders wasreally good. All the villagers were so nice and made us feel so welcome, they made us a beautiful lunch followed by lots of music and dancing. Then the awesome jet boat ride back down the river with captain freddy doing heaps of 360 spins. I highly recommend this tour.

Thank corz75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

A bit disappointed with this trip especially for the price, nearly $1000FJD for family of four.

First off we had over an hours coach ride to Sigatoka where we were taken into a tourist souvenir shop to sign paperwork and wait 30mins presumably so people would spend more money. Next we were taken to the launch site by bus, another 30mins trip for that and then found we were not going on the large jet boat but on a smaller one.

Had 30min trip up the river so by the time we got to the village it had been 3 hours already.

Villagers were friendly and welcomed us all and we had the traditional ceremony in the chiefs hut followed by lunch in the community hall with dancing and singing.

Parts if the trip were ok and interesting but overall the value for money is not there in my opinion. Best part was the boat ride back for the kids and Doing the 360's although when we did get back we had photos taken which were more money ! Seems to be getting too commercial rather than the original concept Jay had of introducing tourists to the real Fijian way of life.

Thank Fullsp99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayWhyte, Owner at Sigatoka River Safari, responded to this reviewResponded January 8, 2014

Bula Fullsp99

Firstly I would like to thank you for your feedback as we view any comments be they positive or negative as a way to improve our experience.

Normally we do not respond to comments on Trip Advisor however in this instance I wanted to clarify some points to hopefully explain how and why things are the way they are.

You wrote- "A bit disappointed with this trip especially for the price, nearly $1000FJD for family of four."

Response:- Our pricing for 2 Adults and 2 Children from Denarau which is where I am guessing you were staying based on the duration of the trip to Sigatoka is $850 FJD which is equivalent to approx $495 Australian dollars (depending on the exchange rate) and as you mentioned includes your return transfers from Denarau to Sigatoka, 4.5 hour safari tour inclusive of 15% VAT & 5% Service Turnover Tax and also commissions etc. As we are very concious of pricing we did a comparative pricing with similar jet boat tours in New Zealand (e.g. Dart River Safari) and found for 2 adults & 2 Children travelling a shorter distance than Denarau return the family price comes to $557 NZD ($520.00 Australian dollars)

You wrote:- "First off we had over an hours coach ride to Sigatoka where we were taken into a tourist souvenir shop to sign paperwork and wait 30mins presumably so people would spend more money. "

Response:- The 1 hour coach ride is due to the distance you would have travelled from your resort which if it was in Denarau is over 70km from Sigatoka Town. Our mini coaches are air conditioned and as comfortable as possible to make the journey as best we can make it.

The need to stop in town is threefold, the first as you mentioned is due to the need for guests to sign the "Indemnity Waiver Form", the next is so that we can supply you with the complimentary bottles of water, sulus for women and also enable all the guests from the various locations around Fiji to all come together in one location so that at 1pm the tour starts with the mini coach journey to the boat departure point.

The bonus is also the ability for our guests to use the toilet facilities and should anyone 'want to' do any shopping then they are more than welcome to with no pressure to buy and should anyone want to use the cafe next door for refreshments like coffee then they can do so. As an additional bonus all our guests are given a 10% discount to use in the store should they choose to purchase anything at all.

The normal waiting time once all aspects are completed i.e. signing waiver form, receiving complimentary water, sulus is 20 mins maximum which can be used to either look around town, shop, sit in the cafe and sip on a coffee, take pictures of the Rugby Walk of Fame etc however we apologise that you saw this element of the experience not enjoyable but please note that the reason for the stop in town is first and foremost about safety and having all guests start the adventure together at the same time.

You wrote- "Next we were taken to the launch site by bus, another 30mins trip for that and then found we were not going on the large jet boat but on a smaller one."

Response:- As detailed in our brochure all aspects of the tour from the stop in town to the 17km inland journey are explained. The mini coach ride to the base does include commentary explaining the region and hopefully adds to your knowledge of Fiji. The issue of riding in the smaller jet boat is something we can only remedy by apologising for and stating that many guests usually enjoy having the boat and captain all to themselves but if we had known prior to departure you preferred to be in the larger vessel we could have made suitable arrangements for you and the family.

You wrote:- "Had 30 min trip up the river so by the time we got to the village it had been 3 hours already."

Response: - As we attempt to fully inform our guests by way of written brochure as best we can, we also advise the tour desks where you may have booked you tour from, the timings and we do hope that guests deduce from the written and verbal information that you will not be arriving in the village until after 2:30pm on the afternoon tour (10:30am on the morning tour)

You wrote:- "Parts of the trip were ok and interesting but overall the value for money is not there in my opinion."

Response:- Appreciate that this is your opinion and we accept that this is yours.

You wrote:- "Best part was the boat ride back for the kids and Doing the 360's although when we did get back we had photos taken which were more money ! Seems to be getting too commercial rather than the original concept Jay had of introducing tourists to the real Fijian way of life. "

Response:- Great to read that you enjoyed the ride home and we appreciate hearing this. In response to the photos and their cost, as you would appreciate everything in the modern world has a dollar value attached to it and the investment in this technology from New Zealand is considerable. We implemented this photography option only last year after 7yrs of operations. This was based on the feedback and demand from guests who had been asking for the ability to purchase photos. There is definitely no pressure to purchase the photos and they are simply there as an option for those guests who would like to buy them.

We continue to visit 15 different villages throughout the year and are ever aware of the balance between the western world and the traditional Fijian lives we are sharing with friends from all over the world. If there were no financial costs to run such an operation it would be an absolute pleasure to not have to charge money for people to discover the Fijian interior but unfortunately with the cost of fuel, transport, vehicle maintenance, vessel maintenance,wages, insurance, advertising, inventory, taxes, commissions and the myriad of other elements we are simply forced to put a price to cover our operating expenses.

I thank you for choosing to come out on Safari and whilst it was not the overall positive experience we hope for, we do note the elements you enjoyed and we also take note of the elements you found frustrating. I hope that this response can go someway in explaining why the aspects you noted were the way they are and provide some clarity to you also.

We do want to say VINAKA VAKALEVU and we wish you and your family a wonderful 2014.

Lolomas (regards) from Fiji

Jay Whyte
Managing Director
Sigatoka River Safari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

Not sure what to expect but this a great trip with excellent commentary from the bus driver with interesting facts of the region. Yes right from the first moment you step onto the bus you are made to feel welcome . You are driven to Sigatoka where everyone is registered in the local shop with some interesting items at great prices you can purchase. You are a cold bottle of water to cool you off and the ladies are given a sarong. Then the fun begins you hope on board the jet boat what a way to the see the river at its best in fun way. The scenery is great and spoilt .The visit to the local village gives you the true side of live in Fiji. This a day I will not forget in a hurray

Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 1, 2014

Great tour! Commentary from bus guide and captain Jack were very entertaining and informative. It was very hot and humid so apart from the complimentary water was given, bring as much water as you can otherwise may get dehydrated.

Warning: most of the lunch items do not suit westerners, I was very happy with fruit and white yam as it was just too hot to eat anything else. Bring wet towels and hand sanitiser as bathroom and water supply is limited.

The morning we went was very humid and hot, no aircon and having to walk under the sun with no shades so appropriate footwear, hat and sunscreen is highly recommended. Gathering in the chief's place and sit for a kava ceremony was a challenge however great experience. Please do your research before deciding if you want to accept the kava drink.

Go to the bathroom whenever you can see one. At the shop before heading off to the jetty and jetty point. Bring a change of clothing as you can get quite wet with the jet boat spin. If you have a go pro bring it along.

Booking advice: email is not the best communication as the tour operator do not check as often. Book online and go to the tour desk to call them up is the best way to go as they're always booked out of a certain tour but only informed you in the last minute of the change.

Donation to the village is not compulsory but I would suggest to bring school stationaries for the children would be good.

2  Thank lamlam77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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