We checked into the resort the Monday morning the cyclone was due to hit. The fact a cyclone as coming did not dampen the warm welcome we received from the staff. We were able to check into our room early and went to have lunch at the restaurant.
Shortly after we ordered our meals the power went out, the staff were so professional and accommodating. The manager himself came and explained the situation to us himself and offered us the buffet as the a la carte menu could no longer be fulfilled. The whole time (mind you windows had started to break outside) the staff kept our safety and good customer service paramount.
After lunch we went back to our room and the hotel pretty much went into lock down. We were offered free in room movies as well as internet usage. Regular updates were provided through the resort channel on the tv as well as the PA system. At around 6pm there was a knock on the door and the staff bought around food packs of gourmet sandwiches, fruit, cake and chocolate as well as bottled water. We were astounded that the staff were putting us before their safety.
On the Tuesday morning it was all hands on deck and the clean up began. By Tuesday night one of the bars was opened, they had some live music playing and were making great cocktails. By Wednesday morning the main pool was open for swimming. Sadly we had to check out so we could fly back home so we did not get to see the full extent of how amazing the resort is and the golf clubs stayed in storage. I would return in a heart beat if I get the chance.
Well done once again to the amazing staff.
- Official Description (provided by the hotel):
- InterContinental Fiji Golf Resort and Spa is located on the beautiful and picturesque Natadola Beach on Fiji's main island of Viti Levu. Relax on palm-fringed white sand beach or swim or snorkel in rolling surf to experience natural Fijian ambiance. The resort offers breathtaking 360-degree views of Natadola Bay and exotic landscaped gardens. ... more less
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- Also Known As:
- Intercontinental Fiji Golf Resort And Spa
- Intercontinental Fiji Golf Hotel Sigatoka
- Intercontinental Coral Coast
- Intercontinental Fiji Hotel
- InterContinental Fiji Golf Resort & Spa Sigatoka