I’ve been a member of trip advisor for a few years now. I normally use it to just scan reviews and get ideas on locations and what other travelers are saying. Some reviews have been useful; others have been either biased or written by individuals scorned by one or more unfortunate experiences that have had a catastrophic effect on their entire trip. Regardless of their experiences, I was able to “cherry pick” the good as well as the bad which normally resulted in either an average or an above average experience. Normally, I travel for business,therefore, my hotel selections are normally made for me and my long hours often precluded me from experiencing the local culture. However, when the opportunity to take a trip of a lifetime to Fiji, I wasn’t going to sell myself short and wanted to experience something extraordinary. The Intercontinental Fiji has redefined the resort experience as I knew it. I am not one that looks to be spoiled or demand “5 star treatment” when traveling. Additionally, I am turned off by snobbish attitudes by my some of my fellow travelers and certain segments of the travel industry alike. As a Platinum Royal Ambassador member of the IHG Group for the past 7 years, I just expected a routine upgrade or a special perk , however, what I received was much much more. A word of advice for those considering staying at this property is always ask questions prior to your arrival. E-mails to the property were always responded to quickly and clearly which lessened the anxiety of traveling 7500NM. One hidden charge that still leaves a bad taste is the 3% surcharge on your final bill, the hotel imposes if you decide to use a Credit Card.There is sign clearly stating that fact when you check in, but, there is no way around it and consequently no real explanation on what exactly it is for. The fee is not applicable if you use cash or local currency card upon checkout. This was the only downside to otherwise a truly remarkable experience.
It was suggested to rent a car by many trip advisor contributors, but, for me, that was not the best option because I would have missed the great scenic drive. Even as a seasoned traveler, I don’t like driving on the left side of the road. I am sure I would have got used to it after a few “Close calls” but, I did not want to start off my vacation filling out an accident report. So we opted to use the Hotel transfer (300.00FJD!!!!). However, it was in a Luxurious Land Cruiser with an extremely courteous, proud, and professional driver. He welcomed us with “True Fijian hospitality”, and until our encounter with him, we did not even know what that truly meant. Be prepared to be impressed as you past by the villages and communities along the 25 mile stretch. You’ll see sugar cane fields, small towns, road side stands filled with locals selling fresh produce, children neatly dressed in uniforms of their respective village schools heading to class, horses tethered unattended to road side hitching posts, cows and goats grazing roadside, and yes surprisingly a McDonalds and Gloria Jeans Coffee house has managed to grace this beautiful landscape, notwithstanding, they are considered a luxury for most Fijians. The Luxury Private transfer offers a unique perspective for those not familiar with this Southern Pacific Paradise. The trip was easy, quick and informative that you hardly noticed the rough road conditions or the speed limits or speed bumps that were present at nearly every village you transgressed through. I am sure that the speed bumps were there for safety of the locals that lived in the area, but, it allowed you to see the “Smiles” most Fijians are known for, even the horses seem to wink as we passed by. The ride will put you at ease after a nearly 11 hour trip from the Western US gateway of LAX and over hour wait though the immigration, baggage retrieval and customs processing. It was at the airport we truly learned what “Fiji Time” really meant! Was the “Luxury Private Transfer” worth $300FJD? That’s hard to say… probably not. We arranged for a taxi for the return trip which was equally as nice at half the cost.
Our arrival on the property was breathtaking. We were booked into an Intercontinental Club Suite so therefore we were taken to the Intercontinental Club for check-in via golf cart. Our driver Jane was definitely the highlight of the trip. But she was just part of the cast of superb characters that made this trip so enjoyable. She is just one of the many Intercontinental Club Butlers that “pampered” us during our stay. I highly recommend booking the IC Club rooms just to experience their hospitality, charm, grace, professionalism and culture. The only downside were that the rooms (at least on the Club Level) do no offer Wi-Fi, however they all do offer high speed connections through Ethernet connections and the IC Club house/pavillion offers Wi-Fi . You’ll be spoiled by the amazing views and each Bure offered a unique and spectacular view overlooking the property. But the open air Club pavilion and infinity pool, in my humble opinion, offered the best views of Navo Island, the Lagoon, the Natadola Beach and Bay. As a Platinum Royal Ambassador we were upgraded to an IC Suite with Plunge Pool. If you’re an Ambassador Member, I highly recommend booking the Club level rooms because you can’t beat the experience. Rooms on the Club level seem to be larger than your standard rooms on the rest of the resort, but, you literally can’t go wrong with any room or location on the property. Some complained of the walk to the beach from the Club level. Frankly, we enjoyed it. It was 2-4 minutes max. Golf Carts were readily available free of charge 24 hours a day at your beck and call to take you wherever you wanted to go on the resort quickly and promptly. If beachfront or Poolside locations are extremely important by all means book those rooms, just keep in mind the views from atop can’t be beat and the level of service is unquestionably the best I have received at any Intercontinental Hotel without exception!
To the best of my knowledge, the resort does not openly promote the vendors on the beach that offer horseback riding, but, will arrange one for you, if you so choose. We opted to go out on our own and while walking on the beach were approached by many locals offering horseback riding on the beach. We were fortunate to have a good experience from an individual from the local village of Sanasana. It was a very inexpensive and good experience. Keep in mind sometimes those vendors have had a reputation for quoting one price prior to the journey and then performing an heartfelt sob story and appeal for more money while at the far point of the trip that you feel compelled to hand over the upwards of double the quoted amount. However, that was not our experience. We found an outstanding guide to be wealthy source of information and pride that reflected the true culture of Fiji.
Part of any vacation like this is to experience the local culture. We took a trip into Sigatoka and the local market was awesome. The hotel may provide a taxi into town and will wait for you up to two hours while you peruse the local markets, however, at a cost, which will be conveniently added to your hotel bill. We opted to choose the braver route and again rely upon one of the locals directly, We were driven into town and were guided through the many local shops and venues. Here in Sigatoka, you’ll find many souvenirs and trinkets that you’d find at the Resort, but, at substantial savings. But the "icing on the cake" was the local fruit and vegetable market which which is a must see experience. However you choose to get to Sigatoka, (through the hotel conceierge or on your own), go for it. There are few “Western Style” shops like Jacks and the name of the other shop(s) escapes me. Your best bets are the locally run and owned shops they offer better pricing.
As far as the Resort Restaurants you can’t go wrong. Navo is their signature restaurant and I understand why! We were told there was somewhat of a dress code, i.e. no opened toed sandals or tee-shirts, but, that rule didn’t appear to be enforced the night we dined there. The food was excellent, the service impeccable and the bill check slightly on the expensive side. If you’re looking for recommendations, try everything on the menu… but, the whole fresh lobster was huge and meaty and the pork belly just out of this world! Our only regret was that the portions were huge making it hard moving from the dinner table. The spectacular view didn’t hurt! Against our better judgment, we ordered dessert and the previously mentioned short walk back to the Club Level seemed like a marathon… so we opted for the cart. Navo is a MUST DO experience at least once during your stay. Again, it’s a little pricey but one of the few pricier options well worth the cost.
Sanasana is another great choice for meals. We opted for the themed buffet styling each trip to that restaurant. Each time we had Manny as our server and he was great! I think he is the Food and Beverage Supervisor and his level of service and attention to detail and was far better than any Maître d’ at any “high end” restaurant. He was funny, prompt, genuine and courteous. If you choose to venture to the Sanasana definitely seek him out. We went there the first time only to join friends we met there at the resort. But it was Manny who kept us coming back for more.
Kama lounge is great as well. We only had a few drinks there while watching the evening activities like the Kava Ceremony, the Polynesian Dance or the sunset torch lighting ceremony. Be careful ordering drinks there, they will be strong! Toba Grill was simply okay but it has very tough competition in comparison to the level of service and quality of food of The Navo and The Sanasana Restaurants or the Club Level Butlers and staff.
The IC Club offers breakfast if you’re a Club Guest, again, it’s a great choice. I can’t compliment the IC Club staff enough; I know I will be missing some names so I am hesitant to mention them for the fear that I will forget someone. But, as I mentioned earlier Jane, from the time we checked in until our departure was a great Butler. We jokingly scolded her when she took the weekend off, we didn’t know what to do without her greetings in the mornings, but, The IC Club TEAM did not miss a beat during her absence. Eroni also was a great Butler who always ensured we were taken care of. Ika is the Chief Butler and he seemingly always appeared out of nowhere ensuring that we were having a good time. Now Jane was there only during until 3pm but there is a Butler during the evenings that redefines service with a smile. Vickie. Vickie is truly a “go to person” and “well connected” when you want information, suggestions or recommendations about what to do and where to go. He and a gentleman named Sam, which I believe was the special events concierge, arranged a private village tour of Sanusana for us since we were not staying at the resort on the day it is regularly scheduled. It was only $15FJD per person, but, it was truly a remarkably experience since it was the least expensive venue that we took part in. It is also noteworthy that the entire cost of the Sanusana Village tour is turned over to the village. I thought that was a remarkable gesture on the InterContinental’s behalf. In addition, I would suggest making a small donation to the people of the Sanasana village directly. Also, the Navo Island/Cave tour is also a must do experience. This island is only accessible during low tide since you’ll trek briefly through a shallow stretch of water to reach the uninhabited Island. During high tide the tour is available but you’ll need a boat to reach the island.
All in all, a very long snapshot and more of a thank you than a review. Couldn’t imagine a successful stay without the help of the ENTIRE INTERCONTINENTAL CLUB STAFF! They were neither intrusive nor distant. They were truly genuine and remarkably professional. It’s rare to see a group of individuals of such caliber and high standards all in one place. I’m back home now, no butlers, no plunge pool, no magnificent sunsets, no Fiji time, no evening canapés or specialty drinks created by Vickie or Jordan... looking at my suitcases planning the next trip to the Intercontinental Fiji Golf and Resort… Club Level of course!
- Official Description (provided by the hotel):
- InterContinental Fiji Golf Resort and Spa is located on the beautiful and picturesque Natadola Beach on Fiji's main island of Viti Levu. Relax on palm-fringed white sand beach or swim or snorkel in rolling surf to experience natural Fijian ambiance. The resort offers breathtaking 360-degree views of Natadola Bay and exotic landscaped gardens. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, IHG, Ctrip TA, Hotels.com, Hotwire, TripOnline SA, Cancelon, Priceline, HotelQuickly and HRS so you can book your InterContinental Fiji Golf Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Fiji Golf Resort And Spa
- Intercontinental Fiji Golf Hotel Sigatoka
- Intercontinental Coral Coast
- Intercontinental Fiji Hotel
- InterContinental Fiji Golf Resort & Spa Sigatoka