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“Bad service” 1 of 5 bubbles
Review of Club Fiji Resort

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Club Fiji Resort
Ranked #11 of 26 Hotels in Nadi
Desert Hot Springs, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bad service”
1 of 5 bubbles Reviewed June 6, 2013

This hotel has a great potential. Very bad service. We stayed for three nights and one night a mouse was in our room. Tried to get help but no help was given. The manager Navin is always out to lunch on the job. Breakfast was always terrible. They need to educate and train their employees of real customer service. Will never stay here again. Fiji is my birthplace I was treated like a second class citizen at this hotel. Navin still has not given me a refund on the booking Alan made for us. His choice of hotel was very poor that we had to check out sooner than we thought.

Room Tip: Low tide always in mornings so you have to wait for high tide to enjoy the ocean. Just see sand
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Prem L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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459 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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  • Danish first
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English first
Auckland Region, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

Just got home after 7 wonderful days in Fiji - made even better by the great crew that take extra special care of guests. OK so an overall redecoration may please the snobs, but hey the friendly staff make all the window dressing unnecessary. The bure was comfortable, the pool clean and inviting, the food satisfying. If you want yelling children and look at you down the nose parents, sure go to the resorts. For those of us who enjoy a different type of experience, thank you Club Fiji Resort for giving my family a lovely introduction to Friendly Fiji - we will be back! Good luck with the ongoing work after the natural disasters. Can't wait till our next visit when we can explore more of the environment and meet the welcoming people of Fiji.

Room Tip: Mid way from the bar as music can be a bit loud at times.
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Stayed May 2013, traveled with family
Helpful?
1 Thank StefanieAkld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

Just arrived home after a great week at Club Fiji. The staff are brilliant. Friendly and helpful. Several other guests had come from big names like the Sheraton and loved the relaxed atmosphere much better at Club Fiji. Cookie the barman, Alan the activities co-ordinator, Amelia in the restaurant and Isoa are some of the most friendly people I have met on all my travels. It is not a 5 star resort and people that book expecting that will come away disappointed. Those with an open mind and looking for a friendly relaxed resort will have a ball, as everyone meets in the main hall/dining/bar area and just have fun. The ceiling fans work well as does the Air conditioning in each room all at a fraction of the price of the big name resorts. I would recommend this place to anyone except maybe the rich snobs that want "the lot" and are not after a warm friendly experience interacting with the staff. Bula and thank you Club Fiji. I will be back when my stress levels again get too high. Forgot to mention that the seafood and smoked fish Pizza's in JB's restaurant are just great. have not had better anywhere. Many thanks, Cookie, Amelia, Alan, Isoa and Tiki for your warm friendship.

Room Tip: All rooms are good as they are right on the beach, we had a second row Bure and still had good ocean...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed May 18, 2013

We stayed here for 5nights. A waste of 5nights in my opinion. The staff are ridiculously slow we told Fiji time and laughed but no they take Fiji time to a whole new level. The hotel is beside a beach with 'black sand' and a graveyard. It is down a dirt track off the main road. Not very appealing at all. The restaurant beside the hotel is very expensive and over priced for what you get. The seafood is not fresh and the currys are tasteless. The cocktails are very expensive for Fiji. The pizzeria closes at 8pm on a Tuesday night we were rushed out if the place given our bill before we finished. The pizza was average not worth the money paid. They do collect you from the airport but we were waiting 20 minutes for them. The rooms are large and spacious. The have air con and a fan. The bed is very big. The bathrooms are not great, they are need of a good scrub. We had two lizards take up residency in the toilet. I don't think I would stay here again.

Room Tip: All rooms are pretty similar. Some look onto beach but it is not a very nice beach.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Aoife B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed May 6, 2013

The Fijian staff are awesome, the Indian staff on the other hand are obnoxious and elitist. The prices are exorbitant and the food well below average. The Fijian people were treated like dirt and one worker who allowed us to visit him at his village and use the church there was sacked the next day simply because of that. A thoroughly disgusting experience run by a colonist white person who under pays his workers and allows the Indians to treat others appallingly.

  • Stayed April 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank FNQ-Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nadi hotels

Wellington, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 24, 2013

We were worried about our upcoming stay at Club Fiji after reading the recent bad reviews. We were pleasantly surprised. Yes the road to get there is bumpy but so are many of the roads in Nadi. Don't let that spoil your holiday!
The staff were warm & friendly, diligent and attentive to our needs. They were so, so nice to us and our children. There is security walking the property from dusk to morning and these guys were so nice and approachable.
We loved the authentic style of our family bungalow. It had air-con (which we didn't pay extra for) a little kitchen & living area. It was clean and tidy.
Breakfast was included as we were in-house guests - a very nice surprise for us.
There were kayaks for guest use, and you can book horse riding and a massage. We swam in the pool at least twice daily and in the beach at high tide.
We thoroughly enjoyed our stay at Club Fiji. The only regret that we have is that we didn't stay there for the rest of our trip. We originally booked 8 nights but changed it to 4 after reading the bad reviews. Wish he hadn't!!
I do have one qualm though, and that it the way that other guests spoke to the staff there. On my arrival a British couple made a totally racist comment to me about Fijian Indians and how they were everywhere in their home town ect. Be nice to these people as they don't deserve to be treated this way. We stayed at Denarau Island after Club Fiji and it was a contrasting experience but we totally preferred staying at Club Fiji.
Vanaka Club Fiji staff - we will be back some day!! :)
An overall great experience.

Room Tip: The family bungalow was good for all of us - 2 adults and 3 children.
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  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank cheryl i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Canyon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 31, 2013

We booked and prepaid online for 4 nights. Driving up to it at night over the potholes in the rain, we were skeptical when the cabbie said, "Oh, it's OK." When we got to the room, the sheets and towels were 20 years old, gray and thin. Only floor and ceiling fans (ineffective) for the 88 degree temps. Ants crawled up on the bed as I was reading a book. The luke-warm water quit before I finished my shower. Dirty floors. We did not get a refund when we checked out the next morning and booked a room at the Radisson nearby, which was spectacular. Club Fiji reminded us of the film Casa Blanca - 1940's?

Oh, yes, when we had a drink at the Tiki bar after checking in, there was meat and other food sitting out in the open in a bowl, raw, with the ice underneath it melted, that I guess you could choose to have them cook for dinner. We didn't.

The rooms and pool do not look anything like the pictures! And nobody else around, like restaurants, etc. It's out by itself.

Room Tip: Go to the Radisson or Hilton on Denaru Island.
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Laurie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Fiji Resort

Property: Club Fiji Resort
Address: PO Box 9619 | Nadi Airport, Nadi, Viti Levu, Fiji
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Beach Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Nadi
#4 On the Beach Hotel in Nadi
#6 Spa Hotel in Nadi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Fiji Resort 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Club Fiji Hotel Nadi
Fiji Nadi
Hotel Fiji
Club Fiji Resort Nadi

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