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“Good For Passing Through” 3 of 5 bubbles
Review of Mercure Nadi

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Mercure Nadi
Ranked #9 of 26 Hotels in Nadi
Box Elder, South Dakota
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good For Passing Through”
3 of 5 bubbles Reviewed June 15, 2014

This is a decent place to stay for a couple of nights on your way to a resort. It seems as if they are renovating due to construction on the roofs and the gym is closed. The rooms and common areas have had some touch ups (bathroom has been re-done) but they could still use more. The prices at the bar are high compared to local restaurants/bars/liquor shops near by.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bradchristy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 25, 2014
Bula Vinaka bradchristy,

Thank you for your feedback; it is always a pleasure to receive positive comments I am surely passing this on to the rest of the team as complimentary for a job well done.

I glad that you notice that maintenance work in progress and the touch up, yes we are working on a working on a refresher program in all rooms and public area and hope that this will lift up our image.

Once again thank you for your comments and hope to welcome you back at the Mercure Hotel.

Vinaka and Kind Regards
Vaseva Natadra
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Cabarita Beach, Australia
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed June 12, 2014

We spent one night here before heading out to Malolo Lai Lai for a week.
While the rooms are very basic, our room was clean and comfortable. Had everything we needed for an over night stay.
Breakfast which was included in our deal was very enjoyable, with eggs cooked to order.
Also had a lovely cocktail at the bar and the lady serving was really friendly. Poor thing had had an earbashing 3 nights in a row by an obnoxious kiwi business man but still managed to smile and be happy!

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank debgeorge8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 13, 2014
Bula Vinaka debgeorge8

you for your feedback, it is always a pleasure to receive positive feedback we are thrilled that you enjoyed your stay with us and witnessed the friendliness and the humility behavior of our team.

Thank you for acknowledging our breakfast and bar servicers

We hope to serve you again at the Mercure Nadi in the not to distant Future.

Vinaka Vakalevu(Thank you very much)
Vaseva Natadra
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
216 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

Once again on our 6th trip to Fiji we stayed at the Mercure again. Great rooms on the far side 115 onwards. King size beds, quiet. Nothing wanting for our two stays before a trip to the Islands and when returned prior to our trip back home. The hotel has a free shuttle to and from the airport so everything is covered in the price.The reception staff ,porters and the Bar and Restuarant staff all seem to be happy so something is definately working right in this hotel. Sure it is not a five star hotel like the ones at Denaru but it doesn't come with a five star price either.
The Rokete Restaurant in the hotel serves huge meals and it is hard to finish them. I had the beef and Cashew stirfry and my wife had the Galic prawns evrything was presented well and very wholesome.Maybe a little pricey but so large you don't need an entree so great value for money.
For the two of us in our 60's this is a Hotel that is hard to beat close to the airport and pick up and drop off point for the islands. An additional bonus as I have mentioned before is the Large supermarket that is open till late 200metres down the road where you can buy all your supplies cheaper than at Denaru marina before going to the islands.
Once again thank you to all the wonderfull people who make our overnight stays there so enjoyable and that is the reason we come back year after year.

Room Tip: Any room on the ground floor on the far side is excellent
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank greytravellerSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 11, 2014
Bula Vinaka greytravellerSydney

What a review! We are so thrilled to read your comments.

We thank you for taking the time to provide feedback on your memorable stay with us. It is always a pleasure to receive positive feedback from our guests. As you have said, “The reception staff, porters ,the Bar and Restaurant staff all seem to be happy so something is
definitely working right in this hotel”

Our Aim is to create a memorable stay which we have achieved with you. Our team is all committed to making our guest experience the best ever.
Once again we thank you for your comments and we look forward to your return in the near future.

Vinaka Vakalevu & Regards
Vaseva Natadra
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Polegate, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

I stayed at this hotel foe 5 days in January 2013.
All staff conducted themselves in a professional way were all polite smiled a lot very happy hotel
the food was very good the hotel room was both comfortable very clean I had one of the best breaks on these islands and would most recommend this hotel to anyone.
All the trips were 1st class.
Thank you to all staff. Travelled Jan 2013
Mike.

  • Stayed December 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chartlittle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 8, 2014
Bula Vinaka chartlittle,

We very much appreciate your comments regarding your stay at the Mercure Nadi Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Vaseva Natadra
Operations Manager
Mercure Hotel Nadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 4, 2014

the room we were in are so out dated ,we orderded a coffee & cocktail the coffee was cold the cocktail was 3/4 full ice blocks .we booked the shutle bus for 1pm I made booking that day at about 10 am I still had to ring to find out where the bus was it was 30 min late the the Mercure is 12 min with slow traffic

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Lynette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 8, 2014
Bula Vinaka Lynette B

Thank you for taking the time to tell us about your experience at the Mercure Nadi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vaseva Natadra
Operations Manager
Mercure Hotel Nadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nadi hotels

Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed June 2, 2014 via mobile

Stayed here for 1 night to bridge the gap between arriving in Nadi and departing the next morning on captain cook cruises. We didn't have much time here as we caught a cab to the Nadi farmers bar for dinner. The pool and restaurant look good and breakfast was nice. The room was average and was not restocked from the last guests and we had to ring up for towels an tea/coffee. This is just a motel which is good and cheap for exploring Viti Levu but not a resort with beaches and activities

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Manager at Mercure Nadi, responded to this review, June 9, 2014
Bula Vinaka Daniel K

We really appreciate the time you have taken to provide us with feedback. At Mercure Nadi, we strive to provide a superior service experience for all our guests; therefore your feedback is very important to us.

Please rest assured we are taking the appropriate measures to address your concerns and prevent any future occurrences. I apologise for the issues relating to restocking of amenities and linen. I will most definitely follow up with the Department Manager and ensure that this does not happen in future.

We sincerely hope, we will be given the opportunity of welcoming you back in the future, where we are able to extend to you, the high level of service we strive to offer all our guests.

Vinaka & Regards
Vaseva Natadra
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Nadi

Property: Mercure Nadi
Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Nadi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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